Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range forMember photos









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samsung Range
[This review was collected as part of a promotion.] the range was delivered a month and 1/2 ago it has been fantastic every sense of the word. we have tried all the features while cooking different things and it has been great, one item that is impressive is the steam cleaning!!!
WOULD NOT BUY AGAIN
Nice features and pretty but impossible to keep stove top clean, you look at it and gets dirty. Alos the knobs are cheap, the lettering wears off when cleaned, they grow wobbly over time and are easily turned on by accident. Buying upgraded replacement knob is impossible due to the 3-element large eye knob being unavailable, your only choice is OEM knob from Samsung which have the issues I just spoke of. I love Samsung electronics but would never purchase appliances from them again.
Hello Vidley, Thank you for taking the time to share your thoughts about the Samsung NSE6DG8500SRAA cooktop. I can understand how the challenges with keeping the stovetop clean, the quality of the knobs, and their accidental turning could be frustrating, especially since you appreciate the other features of the appliance. For help with cleaning, the section "Care and Cleaning of the Glass Cooktop" in your manual provides useful tips to help minimize smudges and maintain a clean surface. You can find this information starting on page 52. Regarding the knob durability and availability of upgraded options, To check the availability and compatibility of replacement knobs, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. Here is a link to your manual for further details: [Samsung NSE6DG8500SRAA Manual] https://downloadcenter.samsung.com/content/UM/202409/20240902202929257/O_01._IB_FULL_NE9100D_NSE6DG8500_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147618583) to help our team gather your information. Have a great day. ^Charles
Good for the money
[This review was collected as part of a promotion.] I bought this a month ago, so haven't used it much. I like the size of the oven, and the burners, altho the front burners and back burners have a strange way to set the temp. The back burner knobs are set in one direction and the front burner knobs in another direction. Hard to explain but I feel they should be consistent and all 4 knobs should be the same. I don't like not having an actual manual I can hold in my hand, they tell you to go online to read the full manual. It also takes longer than I thought to preheat.
cooks well.
[This review was collected as part of a promotion.] I bought this stove about a month ago. I expected it to be very similiar to my previous Samsung range, but the controls are confusing and there was NO manual to accompany the stove for instructions. The very small booklet that came with the stove suggested going to the Samsung web site and "printing" out the manual. It should have come with the stove as I have no way to print it. Overall, not as pleased with this samsung as I was my previous one.
Hi Anna P, It sounds really frustrating to have purchased a new stove expecting a seamless experience, only to face confusion with the controls and the lack of a physical manual. We are here to help and provide context. There are several reasons why companies like us Samsung (and many others) no longer include a physical or hard-copy user manual with their appliances: 1. Environmental Concerns: Printing and packaging physical manuals require paper, ink, and other resources that contribute to waste. 2. Easier Updates: Digital manuals can be updated easily, ensuring that the most current information is always available. This is especially helpful when there are new features, or troubleshooting tips that need to be shared quickly. 3. No Obsolescence: Printed manuals can become outdated or lost over time, while digital versions can be continually updated without worrying about old, printed versions in circulation. 4. Consumer Preferences: Many users prefer digital access to manuals because they can quickly search for specific topics, save the manuals for later reference, and even access them on their smartphones or computers. While some might miss the physical copy, the majority find digital versions to be just as useful, if not more so. You need not print the copy, you can save a digital copy to your handheld device or computer. I have shared this model's user manual link below for your reference. https://downloadcenter.samsung.com/content/UM/202407/20240724131335393/01._IB_FULL_NE5000A_NE63A6511_AA_EN.pdf Should you need more assistance with your range, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147826806 to help our team pull up your information. Leo
Samsung Has Done It Again for Me
[This review was collected as part of a promotion.] As a manager of energy to best ensure my consumption is not overly effecting my wallet, especially as an in-house Landlord. This Oven does it for me. Woth notification letting me know when I or even my tenants/housemate leave the equipment on after finishing. So happy with this investment.
Awesome
[This review was collected as part of a promotion.] I am so happy with my purchase of this oven! I have been using it in air fry mode the most and it has been amazing so far. I have not had any problems with WiFi. I have not used the steam cleaning method but have heard good things.
we can't stop using it
[This review was collected as part of a promotion.] we love this stove alot when use it ever since it came in the house.. this is much better then our other stove when need time getting used to it my cooking time as been less stressful but it has a air fryer which means im giving my family healthier options and we bought a air fryer which we don't even use anymore and the fast boil and dehydrate fruit and vegetables for longer storage which saves me money and trips to store now I don't have to go as much and the grill we haven't tried it yet but the air basket is a much have for any kitchen with a stove like this I recommend this stove as hands down the best stove our family ever owned now we can bake bread and there a spot in the middle to keep your food warm like gray and eggs and etc I can't wait for the holidays we going cook a big meal ive told my family outside our house in the want one to which I think it a great idea.. the stove is voice activated we haven't set that up yet either our other stove had non of this what we got now if we can do it again we'll pick this stove everytime
Thank you for sharing your review with us. ^Pat
SO FAR SO GOOD
[This review was collected as part of a promotion.] I BOUGHT THIS RANGE ONE WEEK AGO AS SO FAR IT'S LIVING UP TO MY EXPECTATIONS. SURFACE BURNERS HEAT UP QUICKLY AND APPEAR TO BE IN PROPER WORKING ORDER. THE OVEN COOKED THE FIRST ITEM I TRIED PERFECTLY.
I hope we are able to continue to meet your expectations. Thank you for your review! ^Pat
So far I love everything about this range!
[This review was collected as part of a promotion.] My range died on Christmas Day! Good news I didn’t have to cook, bad news…it was Christmas! Anyways did my research and ended up getting this one in February. Love it! Big on the inside and it has a lot of great features. Especially love the chimes! So far no complaints, I would highly recommend!
Worst Ever - Defective after only one year
I bought this oven exactly one year and 3 weeks ago and it is already malfunctioning. It started to malfunction right after the warranty is up (1 year). It randomly started beeping even when not being used. You are cooking and it just shuts down and starts randomly beeping. You turn it back on, it shuts down again automatically. The stovetop works fine but the oven itself is not good. I am so disappointed. I had a repair person come replace the sensor and it malfunctioned again. We now believe it is the computer. This is not right.
Hi DeborahJeanne, We would like to assist you further with your concern. Kindly let us know more about the range. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148213936) to help our team pull up your information when you message us. Have a great day, -Ernest-



