Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range forMember photos









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Buy it!
We purchased this in September 2021 and absolutely LOVE it!! We use the air fryer feature often and really like that we can airfry a lot at one time. All features are super simple and easy to learn and use. The smart control with the phone is fun, and gives the ability to use the oven from remote! Can’t say enough about this! Buy it!
Gas oven sucks
Never ever will I buy a Samsung product. My user guide is missing pages. Why why is there not just a normal clock button why. I have to spend 30 minutes trying to reset the clock every time the power goes out. Never again and can't wait to get rid of it
Hi Shannon, We understand your disappointment in setting up the clock on your Samsung range. Let us assist you. On page 15 of the model's user manual link below, you can check out the steps to properly set up the time on your Samsung range. https://downloadcenter.samsung.com/content/UM/202405/20240517165152446/01._DG68-01339A-07_NX60A6511SS_AA_EN.pdf If, after following the steps, the issue persists, we highly suggest contacting us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147320018, which will help our team pull up your information. ^Rainly
Big problems
I read the reviews before buying this product and disregarded the issues concerning the control display. I should NOT have passed this off because it happened to me too. This product was delivered yesterday and I wanted to use it today (bake a cake). Instructions say to run the self clean first, locking the oven first. Locked the oven but the display didn't respond. Tried about 8 different ways. Then tried to download the app and IT DIDNT WORK EITHER. Now I'm stuck with an inoperable range, no way to access the ‘controls' and not being able to bake the cake for a special occasion that committed to. AVOID THIS RANGE. Choose another not manufactured by Samsung.
Hi Cate, We want you to have a better range experience. Let us help you with the unit. Please follow the steps below to help you with the range. Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven. https://www.samsung.com/us/support/troubleshooting/TSG01110126/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146963895 to help our team pull up your information. Have a great day. ^Aloe
Piece of crap!
I bought this new in 2022. I have had to replace the knobs, and have replaced the ignighter twice. The ignighters have only lasted an average of 6 months. I like the convection and airfry options but it not worth having an oven that just stops working suddenly.
We are saddened by how the range's performance turned out to be. Allow us to extend our assistance, Munky. I have shared a troubleshooting guide to help boost the oven's power efficiency. Learn more by visiting the hyperlink. The Samsung range, oven, or cooktop will not turn or stay on: https://www.samsung.com/us/support/troubleshooting/TSG01001952/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147565884, to help our team pull up your information. Have a great day! ^Chrystel
Best stove I have owned
[This review was collected as part of a promotion.] My mother in law bought us this stove a month ago when we moved into the rental house on their property. I have had many stoves as a kid, but this one takes the cake! It's so easy to clean, it looks amazing and the features on the stove make it the best I've ever owned! I can cook and bake, use the griddle for tortillas and even set a cook time! I haven't used every feature yet, but cannot wait to do so on my next cooking adventure. I have been able to cook so many meals with this stove, and it's maintenance is very low but easy to handle! I recommend as it is worth the price!



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great range, BUT...
[This review was collected as part of a promotion.] This rating would be a 5 star if it weren't for the single reason that some features must be accessed with a smartphone. It's a range. Why do I need a phone to turn the light on... I don't get it.
We want to make your experience even better, Carla. Let us assist with your Samsung range. Your range has built-in Wi-Fi, which you can use with the Smart Control feature in the SmartThings app to monitor and control the appliance remotely. We have provided a link below with information about connecting and using your range with the SmartThings app. Connect and use your Samsung range with SmartThings: https://www.samsung.com/us/support/answer/ANS00049148/ You may also refer to the user manual to learn more about the Smart control on your Samsung range. See pages 34-36. https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146054754) to help our team pull up your information when you message us. Thank you. -Angelica
My New BFF
[This review was collected as part of a promotion.] I just bought this a week ago replacing my 19 year old range. I absolutely love this stove. No longer have to worry about undercooked or overcooked dinners and cookies and cakes. I waited a long time for this beauty.😘
Absolutely Love This Range!
[This review was collected as part of a promotion.] I've had the 6.0 cu. ft. Smart Freestanding Gas Range with No-Preheat Air Fry & Convection for a few weeks now, and it has exceeded my expectations in every way. First off, the stainless steel finish is sleek, modern, and easy to keep clean—it looks fantastic in my kitchen. The no-preheat air fry feature is a total game changer! It cooks crispy foods like fries and chicken wings faster and more evenly without needing extra oil. The convection oven also bakes beautifully—cookies, cakes, and even roasts come out perfectly cooked every time. The smart features are really convenient. I can control and monitor the oven remotely with my phone, which is perfect for busy days or multitasking. Preheating while I'm still on the way home has saved me time more than once. The cooktop burners are powerful and responsive, and I love the flexibility of the different sizes. Whether I'm simmering sauces or boiling water fast, it handles everything with ease. Overall, I highly recommend this gas range to anyone looking for a reliable, stylish, and high-performing upgrade. It's truly made cooking more enjoyable and efficient in my home!
Love it!
[This review was collected as part of a promotion.] I absolutely love my Samsung Range. From the huge 6cu ft interior that I can cook absolutely everything in to all the different settings it has completely surpassed my expectations. We've increased our counter space by being able to get rid of our air fryer and use the one in the range instead. The air fryer makes heating up leftovers and frozen foods a breeze and works like a charm. We love that leftover fries no longer have to be thrown in the trash, because this is the only thing that's ever been able to heat them up right! The dehydrator setting was entirely new to me and we've found that we love it. We've been using it to make jerky at home which is saving us huge money on snacks at the grocery store, and this way we know exactly what's in it! The Smartthings app is great for those of you who like me, get worried you've left the stove on and I absolutely love that it lets you know when preheating is finished (and that the range itself shows the current heat down to a degree), since wondering about how long that would take was something that bothered me the most about our previous stove. We use it every single day and have had absolutely no problems at all.
We here at Samsung appreciate you being a Samsung customer. ^Pat
Garbage
[This review was collected as part of a promotion.] Owed for one month. The oven control and clock quit working. Called for repair and they came out and said that he didn't know what was wrong and he had to contact engineering. After two weeks of not hearing anything, I called back and was told that roaches knocked it out and that I had to pay for repairs. If their stove is knocked out by roaches after one month they it is shoddy workmanship.
Hello there, We understand how you feel about the quality of the range not meeting your expectations. We want to speak with you directly to discuss your overall impressions of this experience, review available repair options, and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150615541, to help our team locate your information when you message us. Have a great day. -John
