My package was damaged in shipping and the Customer Service person was kind, courteous and very helpful. A new part was being shipped immediately. You can tell that the quality of the product is excellent and the customer service matches the products sold.

Glider exceeded my expectations for quality. However, the packaging could use some work. The shipment was delayed and had some difficulty getting to me and the end of the box had come unglued and a part fell out when the Driver unloaded it. Fortunately nothing was damaged and all parts were accounted for. Would highligh suggest using banding both directions.

We bought this glider in March. We really like it but your manufacturing process need refining. The assemblers use too much torque when assembling the slats, causing the heads of the screws to break off. The broken screws cannot be drilled out without ruining the slats so I have had to contact you twice for replacements. Your customer service team is outstanding! They handled my concerns promptly and professionally.

We finally received the correct item we ordered after receiving a table from the same company, Lifetime. We did receive the glider bench sooner than I thought we were going to after it had to be reordered. The box was in great condition when we received it. My husband indicated the glider was fairly easy to put together. He said everything was well marked with the exception of what was the back and the seat, since both have a similar curve. He also used his own tools because the 'tool' included with the glider were really not helpful. The glider looks great and is very comfortable!

I bought my glider a couple of years ago and one of the slats broke. Several others were faded and warn. I ask for a replacement via chat on their website and quickly received a response they would send out replacement slats out soon. Awesome customer service!

Very disappointed! Loved the pic of bench online but got a diff bench than the one i ordered! This 1 has all the shiny silver screws on the seat n the back so everyone can see them n they stand out n it looks cheap n ugly! One i thought i was getting had all the screws on the actual back of bench which is exactly what i wanted n thought i was getting! Even if they used brown screws it would of helped but this looks really bad! Very mad n disappointed! N still same price as the one thats was shown with no screws !

Love this glider!

After two weeks, seat slats warped and pulled up with screws breaking. Tried repair with some fiberglass resin, no luck. Boards shouldn’t be warping if they are advertised as “ all weather “ Would not repurchase or recommend. Expected better quality from Lifetime.

Looks nice on our patio.

This was all that I hoped and then some ! Great quality and easy to assemble.