Purchased the sofa set recently. Item was received on time but one pillow cover was very dirty where its plastic bag was ripped and the other pillow covers were dirty where the plastic bag breathing holes were. I found another reviewer that had the same problem. My advice: open the three bulky packages on receipt and inspect the pillow covers to see if they are dirty. Note any obvious discrepancies on the delivery note and have the driver sign it. All other pieces, wood and hardware, were in the box in the right quantity and condition. I applied Teak Oil (purchased from Lowe's) prior to assembling the furniture (a hint taken from another reviewer) and the assembly went on smoothly. The set uses a solid construction - a good value for the money. At the same time the wood may have color variations and imperfections which in my opinion are OK for an outdoors set. The wood parts may not be milled to precise dimensions, resulting in wobbly chairs. I got the best result by loosening the screws, setting the chair on a flat surface, having someone sit on it and then tightening the screws. All but one adjusted properly. With regards to the dirty pillow covers, I contacted the furniture company and they offered me a $60 refund or to wait until April next year to have the dirty covers exchanged. A last word, my wife loves the set so I guess that everything negative said before doesn't count :)

Although I just received this 7-piece patio set I am pleasantly pleased. I read several of the reviews and taking the recommendations to heart. My husband bought clear wood sealant used on boats to seal the teak from the outdoor elements. It truly brought out the rich wood grain. I also ordered fabric protectant as the cushions are light in color but I knew that when I purchased the set.

We looked at various retailer teak sets. To actually find a real set rather than just a stained set in "teak" stain was a challenge. This is real Teak and it very substantial for the amount of money it cost, especially when comparing to other retailers. We also have 4 of the Teak rocking chairs from the same manufacture from Sam's. This is great, long lasting, well built furniture and also very easy to put together with great instructions. Cannot say anything but good about this set. Highly recommend. Our pup likes it as well!

After looking at many patio sets we decided on this. A bit hesitant due to not seeing or sitting in at a store. We received and everything in a timely manner. This set is exactly as described and pictured on the website. It was easy to assemble and comfortable! Time will tell if this set holds up to the weather.

Beautiful patio set that was quite easy to assemble. Excellent workmanship and the cushions were of the highest quality. I anticipate many years of enjoyment from this set. Didn't really need the ottomans, but used them as extra chairs against a railing after purchasing extra cushions.

My parents have owned this set for a few years and I really love it, so I bought my own. Everything looked great when it came in, but one chair had an incorrect part. I followed the instructions on contacting the company for getting a replacement part, and I have to say this is the best customer service I've experienced in years. They responded promptly and within about 3 days the correct part was at my door. Then they actually followed up about a week later to make sure I had received it and that it was correct! This kind of attention to service just doesn't happen anymore, so good on them! Plus, the furniture looks great and is so comfortable!!

Just got this from Sam’s.com and love the set, however the red-orange cushions are more of an electric coral! The color is absolutely horrible! I wish we would have gone with the navy. The teak itself is beautiful and fairly easy to assemble, just expecting a nice autumn red-orange and instead got neon!

Love the furniture. It is very comfortable. I was surprised at the high quality, and guests have complimented us on it as well.

This set is very sturdy and solid. We are extremely happy with it. The only down side is the cushion covers, they seem a little on the cheap side.

We purchased this set , along with several other teak pieces to furnish our new home, in a cat friendly and welcoming way. Love it!