My parents have owned this set for a few years and I really love it, so I bought my own. Everything looked great when it came in, but one chair had an incorrect part. I followed the instructions on contacting the company for getting a replacement part, and I have to say this is the best customer service I've experienced in years. They responded promptly and within about 3 days the correct part was at my door. Then they actually followed up about a week later to make sure I had received it and that it was correct! This kind of attention to service just doesn't happen anymore, so good on them! Plus, the furniture looks great and is so comfortable!!

Just got this from Sam’s.com and love the set, however the red-orange cushions are more of an electric coral! The color is absolutely horrible! I wish we would have gone with the navy. The teak itself is beautiful and fairly easy to assemble, just expecting a nice autumn red-orange and instead got neon!

After looking at many patio sets we decided on this. A bit hesitant due to not seeing or sitting in at a store. We received and everything in a timely manner. This set is exactly as described and pictured on the website. It was easy to assemble and comfortable! Time will tell if this set holds up to the weather.

Purchased the sofa set recently. Item was received on time but one pillow cover was very dirty where its plastic bag was ripped and the other pillow covers were dirty where the plastic bag breathing holes were. I found another reviewer that had the same problem. My advice: open the three bulky packages on receipt and inspect the pillow covers to see if they are dirty. Note any obvious discrepancies on the delivery note and have the driver sign it. All other pieces, wood and hardware, were in the box in the right quantity and condition. I applied Teak Oil (purchased from Lowe's) prior to assembling the furniture (a hint taken from another reviewer) and the assembly went on smoothly. The set uses a solid construction - a good value for the money. At the same time the wood may have color variations and imperfections which in my opinion are OK for an outdoors set. The wood parts may not be milled to precise dimensions, resulting in wobbly chairs. I got the best result by loosening the screws, setting the chair on a flat surface, having someone sit on it and then tightening the screws. All but one adjusted properly. With regards to the dirty pillow covers, I contacted the furniture company and they offered me a $60 refund or to wait until April next year to have the dirty covers exchanged. A last word, my wife loves the set so I guess that everything negative said before doesn't count :)

I couldn't be more pleased with this purchase! It arrived on time and it was really easy to assemble. The set has transformed our yard and given space to have wonderful gatherings, memories and outdoor relaxation. I spent several weeks looking for the right set for the right price and this one by far is the best deal for your money.

We were able to get this put together in reasonable time and enjoyed sitting in the spring sunshine. Love the depth of the cushions. Super comfortable and a lovely addition to our back porch! The rug is just perfect. (Throw pillows are ones we already had. Go great!)

Ordered the Blue cushion 7 piece set. It arrived without a mark secured in boxes on a wooden pallet. It did not take long at all to assemble the loveseat, side table, coffee table, chairs and footstools. Look carefully at the cushions as two of them only fit on footstool. The four back pillows are the same - and the chair seat cushion covers have front notches to fit properly in the chairs. The loveseat cushion covers have only one notch in front to fit securely and properly. I love the look. The wood was without marks or errors. There was extra hardware in case you lose one during assembly.

We have had this set for a few years. The stain on wood never cured and just runs off. In addition to being stained by the wood stain, the bottom cushions are impossible to remove for cleaning. I have no idea how the manufacturer got the foam into the cushion cover...it is so tight, it is impossible. I tried hosing them down but this left water marks. That alone is a deal breaker and I cannot recommend this product. Regarding maintenance, I have just purchased Golden Care Teak Cleaner and Protector. Most sites do not recommend teak oil as it causes the natural oils to degrade.

We purchased this set , along with several other teak pieces to furnish our new home, in a cat friendly and welcoming way. Love it!

This set is very sturdy and solid. We are extremely happy with it. The only down side is the cushion covers, they seem a little on the cheap side.