3 enormous boxes arrived on a wooden pallet. The delivery company will not take the pallet back. Everything is in pieces and must be carefully assembled (2+ hours). Most of the furniture pieces were perfect. One piece on the chair had a large split in the wood and was little off (enough that the chair would not screw in at the base). Problem with one chair, but the rest of the furniture was perfect.

We just received this set. I am amazed at the quality of this set! It is well made, solid and even more beautiful in person. The fabric Appears to be a very high quality! I will likely buy a second set next season, I just can’t believe the quality!!

I purchased this set about 3 months ago for our outdoor patio. The set was very easy to assemble and only took about 1.5hrs to complete by myself. I was impressed by the quality of the teak but also by the cushions. This is a great set and I would recommend it to anyone.

This item had to be shipped ($200 extra) to us, no local pickup. It arrived in 3 huge boxes, wrapped together on a pallet weighing over 300lbs. Unpacking took over an hour. All this to say, it is not returnable if something goes wrong. I put the furniture together, it was easy to do. I went to put the cushion covers on the cushion but the covers were navy blue, almost black in color, with speckles of light blue mixed in. Totally different than what was shown on the Sam’s Club website. I contacted the manufacturer to have the cushion covers exchanged for the blue color advertised for this set. They advised the covers were correct. They were navy, not blue. “Leo” advised that different computers and phone screens can manipulate the color and that was explained in the Sam’s Club website. As I told Leo, I’m a photographer. I understand how colors in photos are manipulated and there’s no way to lighten the cushion color from navy to slate blue without also lightening the color of the teak. In looking at other photos in the reviews, I found many many photos of the blue cushions, the same as advertised, and then I saw one that was almost black. But they don’t offer this in black. THIS was the navy blue color that I had been sent. Since the majority of the pics are of the blue cushions, I’m assuming they did have a blue color offered at one time but it must’ve sold out. And instead of changing the advertising photos to show a navy cushion color, they kept the same slate blue cushions (still listed as blue and not navy) and covered themselves with ‘navy is a shade of blue.’ All the boxes have been taken away, I cannot return this to Sam’s club without making multiple trips (an hour each way) because the furniture is too large. Custom cushion covers in a similar blue as shown were quoted to me at $700 to be made. Neither Cambridge (manufacturer) or Sam’s Club would refund a portion of the price or help to get a better color. I now have furniture that doesn’t match anything else on our porch. In the realm of things, this may not matter much. But when your spend $2,000 on something, you expect to get what was advertised, not a bait and switch with sold out merchandise replaces with something else and then being gaslit when you complain.

This set was easy to assemble and is very comfortable. Impressed with the quality and size.

My set from over a decade ago is functional and beautiful and the orange cushions still have not faded in the heat and sun. The set I bought a year ago the wood is flimsy or all the cushions that are navy are completely bleached out and gross. How can I get a replacement cushion coverings? Because it’s disgusting to look at.

Beautiful patio set that was quite easy to assemble. Excellent workmanship and the cushions were of the highest quality. I anticipate many years of enjoyment from this set. Didn't really need the ottomans, but used them as extra chairs against a railing after purchasing extra cushions.

Although I just received this 7-piece patio set I am pleasantly pleased. I read several of the reviews and taking the recommendations to heart. My husband bought clear wood sealant used on boats to seal the teak from the outdoor elements. It truly brought out the rich wood grain. I also ordered fabric protectant as the cushions are light in color but I knew that when I purchased the set.

We have had this set for a few years. The stain on wood never cured and just runs off. In addition to being stained by the wood stain, the bottom cushions are impossible to remove for cleaning. I have no idea how the manufacturer got the foam into the cushion cover...it is so tight, it is impossible. I tried hosing them down but this left water marks. That alone is a deal breaker and I cannot recommend this product. Regarding maintenance, I have just purchased Golden Care Teak Cleaner and Protector. Most sites do not recommend teak oil as it causes the natural oils to degrade.

My parents have owned this set for a few years and I really love it, so I bought my own. Everything looked great when it came in, but one chair had an incorrect part. I followed the instructions on contacting the company for getting a replacement part, and I have to say this is the best customer service I've experienced in years. They responded promptly and within about 3 days the correct part was at my door. Then they actually followed up about a week later to make sure I had received it and that it was correct! This kind of attention to service just doesn't happen anymore, so good on them! Plus, the furniture looks great and is so comfortable!!