We want to assist you in every possible way in finding the panels for your fridge. Allow us to help you. To check the availability of the panels for your Bespoke fridge, please click this link from time to time: https://www.samsung.com/us/home-appliances/home-appliances-accessories/all-home-appliances-accessories/?category_names=Refrigerators Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151969711 so our team can pull up your information when you message us. Have a great day. -John

Hello, We understand the disappointment about the refrigerator that does not cool. Let us help. We have a troubleshooting guide to check the cooling performance of the freezer. The guide includes several helpful tips, such as checking if your fridge is in Sabbath mode, has a power issue, disabling the Cooling Off mode, leveling your refrigerator, setting the recommended temperature, and watching a video tutorial that guides you from start to finish. The refrigerator or freezer is not cooling at all: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all You may also check the user manual for other suggested actions when the refrigerator temperature is warm. Turn to page 70. https://downloadcenter.samsung.com/content/UM/202504/20250411093919642/FDR_RF8000B_DA68-04402B_EN_MES_CFR_250403.pdf Should you need further assistance with the washer, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1151656830 to help our team pull up your information when you message us. Thank you. -Angelica