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Customer reviews for Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator for
Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator
4.7 out of 5 stars
stars
2,447 ratings2,447 reviews
  1. 5 stars82% (2,001)
  2. 4 stars12% (290)
  3. 3 stars2% (43)
  4. 2 stars1% (36)
  5. 1 star3% (77)

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Showing 1,201-1,210 of 2,447 reviews
Dec 29, 2024
Notimpressed
3 out of 5 stars review

No NOT but stainless steel

Fridge is great so far. Not much room for large items such a milk. My biggest complaint is the stainless steel panels. They are horrible, scratches immediately from the frequent cleaning necessary as every fingerprint and smudge is left with every use. Worse finish I've ever had on a fridge. Had it a month and already buying different panels cause I can't stand how dirty and scratched they are already.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
reply from SEA Care

Hello there, We understand the disappointment you feel if your fridge has smudges and fingerprints. Let us assist. To ensure your fridge is in tip-top condition, please check this link to your user manual for tips and tricks to clean your fridge's exterior. Turn to page 64, "Cleaning (Interior and exterior)." Manual https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148660740) to help our team pull up your information. Have a great day. ^Camille

Apr 29, 2022
Heather
1 out of 5 stars review

Not worth it!

this unit is not fingerprint and smudge proof as originally informed. it is very poorly made. the ice maker has the ":cube ice" and "crushed ice" feature. you can only get about 3 cups of ice a day. the ice maker does not make ice on a regular schedule. lastly but most important. i prefer the crushed ice. the last two times i was able to get a cup of ice, i had broken pieces of plastic in my ice. this second time i bit into the plastic and chipped my tooth. for the price we paid for this unit, it is not worth it!!!

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
reply from Customer Care

One way of getting icy cold beverages is through the ice maker, Heather! Let's examine a few possible fixes to get the ice maker operating flawlessly. To keep your ice maker performing at its best, you'll want to ensure you keep up with preventative maintenance. Learn more from these details. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough What to check when there is no ice or not enough ice from the ice maker or dispenser: https://www.youtube.com/watch?v=heJu7r3JqNc Ice maker is not working properly: https://www.youtube.com/watch?v=rArwTN_yhCc How to maintain the ice maker in your Samsung refrigerator: https://www.youtube.com/watch?v=EsbHtpc1ak4 Understanding ice clumps and other Samsung refrigerator ice maker issues: https://www.youtube.com/watch?v=WHPiuBBUC2E Many refrigerator issues stem from improper leveling; see this guide about "How to level your Samsung refrigerator": https://www.samsung.com/us/support/answer/ANS00062321/ This video is also about "How to level your Samsung refrigerator": https://www.youtube.com/watch?v=56WIrCOKoiI Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145613380, to help our team pull up your information. Have a great day! ^Chrystel

Jan 13, 2023
RobertaKeystone
5 out of 5 stars review

Beautiful and with amazing features!

[This review was collected as part of a promotion.] We love our new Bespoke refrigerator! Not only it is a beauty, but it has everything we needed! We love the fact that we don’t have to refill the water pitcher, that we can control the features and receive warnings on our phone, that we get 2 sizes of ice cubes, and on top of that, we can change our panels and give a whole new look to our kitchen without having to replace the refrigerator!

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
Jun 6, 2022
Anonymous
4 out of 5 stars review

Great features and modern look

[This review was collected as part of a promotion.] The refrigerator looks really great with our kitchen, paired with bespoke range. The only thing is we had Samsung install the fridge and later found out that the beverage center wasn’t installed properly. Be sure to check everything! But otherwise, the fridge is great!

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
Nov 12, 2024
Home2024
4 out of 5 stars review

Beautiful in white

[This review was collected as part of a promotion.] I bought this refrigerator two months ago. So far it’s working well and am happy with the purchase. It’s nice and cold. It is a little wider and comes out more than fitting flush in my kitchen but I do have a smaller kitchen area. I can live with it and still think this refrigerator is beautiful. I purchased it in the color white.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
Oct 2, 2023
CLeach61
5 out of 5 stars review

Love the features!!

[This review was collected as part of a promotion.] Have owned this for almost six months and love it so much!! The counter depth model has more space than our old fridge and the drink station keeps all the drinks in one place and the water pitcher makes filling water bottles fast and fun!!

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
Nov 10, 2023
Sydni
1 out of 5 stars review

Beautiful product but doesn't work well.

Do not buy this refrigerator, they are no longer manufacturing it, so it something goes work they cannot replace it and they do not refund you for the glass panes (required) to purchase the refrigerator. They only refund you for the actual refrigerator, so you end up losing money. Samsung considers the glass panes require at purchase an accessory.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
reply from SEA Care

Sydni, to check the availability and compatibility of the fridge panes, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. Also, here is the link for the panels available for the unit. Panels https://www.samsung.com/us/home-appliances/home-appliances-accessories/all-home-appliances-accessories/?key_features=Bespoke+Panels,Bespoke+4-Door+French+Door+Panel Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146515253) to help our team gather your information. Have a great day. ^Charles

Jan 21, 2024
Watercolor
5 out of 5 stars review

BESPOKE has Spoken

[This review was collected as part of a promotion.] My past experience with my last Samsung 2 door 2 drawer refrigerator was anything but a headache. Samsung has come around and redesigned this model into BESPOKE. We are very happy so far with our new refrigerator. The two bin ice system and the cold water beverage system is great. Kudos. Would recommend this model!

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
Aug 5, 2022
Risibebe
5 out of 5 stars review

Stylish and Spacious

[This review was collected as part of a promotion.] This Bespoke unit spoke to me. Since day one this Refrigerator has made life so much easier. If you are always on the run, have kids, or like to host this is the Refrigerator of your dreams. The beverage center with water pitcher and auto fill might just be our favorite feature. We also love the flex drawer as we can use it for deli meats or a secondary freezer! Lastly we are amazed how perfect the custom panels matched our existing kitchen cabinets. Love it

Review from The Insiders
Helpful?2ZJQVLOCV1YV13620160331
Jan 18, 2024
EKN9
5 out of 5 stars review

Love the ice cubes!

[This review was collected as part of a promotion.] I love the new fridge. One thing I wasn’t sure about was the ice scoop in the ice storage area. It makes things very easy. I also like the different size cubes that can be chosen. The amount of food that it holds is great also.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331