Customer reviews for Samsung Bespoke 6.3 cu. ft. Slide-In Electric Range w/ Safety Knobs forMember photos
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Great features
[This review was collected as part of a promotion.] Very nice range. Smart features so I can see if the cooktop and/or oven is left on. I can send settings to the oven from an app as well. Overall I LOVE it!
New sti e but middle burner is not oval
[This review was collected as part of a promotion.] This is a nice stove for the price. The burners and knobs are well made. The knobs have a locking feature so they cannot be turned on accidentally. The oven door opens smoothly too. The only improvement would be that the middle burner be oval instead of round. When I use it for a griddle only the middle gets hot which is not ideal.
Great Features
[This review was collected as part of a promotion.] I bought a Samsung gas grill a month ago and I love it. The look is amazing, and the functionality is great. I would definitely recommend it
Doesn't look good for long.
I bought all my Samsung appliances in 2020 for my newly renovated Kitchen. I waited a lifetime for the large renovation and I am incredibly disappointed in the Samsung products. I noticed that most reviews are from new owners. Well I was thrilled with these appliances when they were installed. I immediately bought a precision range cover to protect the top and followed all recommended cleaning. The appliances did not hold up. The stainless steel is peeling from my microwave, fridge and range. In order to get scratch remover proves to be very expensive. My daughter owns a GE that is 2 times older and looks newer than mine. The appliances still work well but when you wait a ifetime for a Reno and the appliances look terrible after 4 years it is just not worth the cost of the items. I wish everyone else better luck.
We understand your thoughts about the range's exterior finish. Let's share some proper cleaning tips with you to prevent the surface from peeling, Dawn. For added reference, I have shared some tips for adequately cleaning the cooktop and the oven to prevent it from further peeling. There are recommended embedded links and YouTube videos included; kindly visit them. How to clean your Samsung oven: https://www.samsung.com/us/support/answer/ANS00049011/ How to clean your Samsung gas cooktop: https://www.samsung.com/us/support/answer/ANS00049945/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147413049, to help our team pull up your information. Have a great day! ^Chrystel
Great features, just a couple of bugs
[This review was collected as part of a promotion.] I love the style! Most of the features work great. The start button doesn't always work on the first press. That can get annoying. The front right burner flame also doesn't seem to be even all the way around. Other than that, everything else is great!
Our goal for you is to have a better experience with your range, Aaprast. Let us help you out. To address your concerns with your range's buttons and burner, click the links and hyperlinks for tips. Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven: https://www.samsung.com/us/support/troubleshoot/TSG10002418/ Flame issues on Samsung gas cooktop or range (Please choose what flame issue you are experiencing on your gas stove, cooktop, or range): https://www.samsung.com/us/support/troubleshooting/TSG01001946/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1149646809, to help our team pull up your information when you message us. Have a great day. -John
Bubbling glass top
Do not buy this product, less than 6 months later my glass stove top glass crystals started to bubble and slowly made chips in the glass, when I called customer service I was told it must have been something I had done with cleaning or my pots and was told sorry there is nothing we can do for you! Disgusting customer service!! You have been warned not to purchase!
Total waste of your money, stay away from this.
Purchased this item Dec 2024, burners all stopped working on Jan 2026, Samsung says you need to eat that cost, I honestly can't believe the manufacturer is ok, with no accountability after one year of my hard earned money. Buy if you want to waste your hard earned money money, Once again heed my warning DO NOT BUY
Hi Shevato1, That’s unexpected after just over a year, and we value you sharing your thoughts on your Samsung range and the coverage details provided. Our team recognizes how important it is for your appliances to perform reliably over time, and your input about durability and post-purchase support helps highlight what matters most to our customers. For concerns like this, a review of your unit’s service options and available resolutions may provide additional clarity and next steps. Please keep this reference number for your records: 1152517183. Samsung truly values your business. Christian Samsung Care
Do not purchase
Do not buy this. The oven does not retain heat and cooks unevenly. And absolutely don't walk away from the stovetop and it will get stuck on high and ruin your food/put your life at risk.
Hi Chris We understand how important it is to rely on steady heat and consistent control for everyday cooking, along with ensuring safe operation at all times. Your oven is designed to deliver consistent heating for reliable cooking results, and a few simple adjustments can help optimize its performance. The link below provides helpful tips and best practices to support even heating and overall cooking efficiency. Learn more here: https://www.samsung.com/us/support/troubleshoot/TSG10001298/ Should you need additional assistance, you may reach us through any of the contact options below: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When contacting us, kindly provide the reference number (1152519567) so we can assist you more efficiently. Samsung values your business and remains committed to your experience. Glaiza Samsung Care
JUNK STOVE BUYER BEWARE
Do not waste your money. Heating element and switch both have went out within two years of purchase. And a joke of a warranty. Stick to phones Samsung your stoves suck!
Hello there, We strive to assist you at any time. We suggest contacting us via the options below to speak with a live representative for assistance and discuss options for your range. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide reference number 1151968910 so our team can pull up your information when you message us. Have a great day. -John
THE WORST APPLIANCE EVER
Please don’t buy! I’ve never had such a horrible experience with any appliance, the burner stopped working after three months of use tried reaching out to customer support to see if I qualified for any type of warranty, was never able to get through to someone my issue was never resolved. I did research and replaced the part it worked for one more month, now I have the two big burners that won’t turn on at all. Completely useless appliance please don’t waste your time. Also cheap plastic broke off Im literally holding it on with tape
We care about the betterment of your range, annna. Let's help you out. If some of the surface units of your range are not turning on, please refer to page 48 of the unit's manual to view its possible causes and solutions: https://downloadcenter.samsung.com/content/UM/202502/20250214164506768/O_01._IB_FULL_NE9100D_NSE6DG8100_EN.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150895385, to help our team locate your information when you message us. Have a great day. -John