We're sorry that you didn't care for our VapoCool Severe Sore Throat Drops, Carl. Extensive research and consumer testing goes into creating product features that appeal to our consumers. We also realize that symptom needs and preferences can vary from person to person, and we'd like to learn more about your experience to further help. Please give us a call at 1-800-873-8276 from 9AM — 6PM EST Monday – Friday.

We're sorry you weren't fond of the flavor, and didn't experience the symptom relief expected, Princess Kelea. Our VapoDrops are very safe and effective when used as directed to temporarily relieve occasional minor irritation and pain due to sore throat and sore mouth. Extensive research and consumer testing goes into creating appealing product features, and other flavors available for our VapoDrops include Honey Lemon Chill and Cherry Freeze. If your symptoms don't improve after using our product as directed, we recommend consulting your doctor. We want you to have the care you need to feel better, and our Vicks Team would like to gather details of your experience to see how we can further help. Please give us a call at 1-800-873-8276 from 9AM — 6PM EST Monday – Friday.

Thanks so much for leaving a review, Eddie. We're so sorry to hear you weren't a fan of Vicks VapoCool Severe Max Strength Medicated Sore Throat Drops. An extensive amount of research and consumer testing goes into every product we design, so we appreciate you taking the time to share this with us. So that we can learn more, can you give us a call at (800) 873-8276? We'd love to help you find something that works better for you.