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Customer reviews for LG 26 cu. ft. Counter Depth French Door Refrigerator for
LG 26 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars318 ratings318 reviews
  1. 5 stars65% (207)
  2. 4 stars20% (63)
  3. 3 stars4% (12)
  4. 2 stars3% (11)
  5. 1 star8% (25)

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Showing 21-30 of 318 reviews
Dec 1, 2023
ALB9
4 out of 5 stars review

Verified Purchase

Nice Fridge with One Design Flaw

We like the fridge. We do not use the smart technology features. We like that there is ice in 2 places. The fridge is roomy and adjustable. The only complaint I have is the leveling. There are only leveling feet in the front, none in the back. If your floor is uneven like mine, those feet do not help. The flap on the left door should close automatically. Mine does not because the fridge is not level. I feel like this is a design flaw. I don't know why the top doors don't close like a side by side. A side by side fridge does not require that extra flap to close properly. If you have a nice level floor, then I recommend.

Review from lg.com
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Sep 29, 2023
Willturn
1 out of 5 stars review

Verified Purchase

I expected much more

This refrigerator is extremely disappointing. Where should I begin, for starters everything seems very cheaply made, the drawers are very loose in the tracts, the ice maker is extremely noisy, the water/ice dispenser is very poorly designed, I used to be able to fill water bottles easily with my old unit but that’s very challenging on this one, the ice seems to always have a piece miss my cup somehow, maybe the opening is too big, the right door has a plastic fitting that keeps to door from closing when you give it a push that will typically close a normal fridge door, and I thought I read that fingerprints didn’t show on this unit but that could not be further from the truth. Overall very disappointed in this unit.

Review from lg.com
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reply from LG US Support

Hello there! We are sorry to hear that the LG Refrigerator did not meet your expectations. We appreciate your feedback and would like to invite you to share it with us on our LG feedback page, https://www.lg.com/us/support/feedback. Your valuable input will help us make necessary improvements to our products in the future. Thank you for choosing LG. ~Rita

Feb 13, 2024
Terry912
5 out of 5 stars review

Verified Purchase

Love my new Refrigerator!

I bought this frig in December after months of shopping and comparing and I am so happy I did. Love the dual ice maker and the French doors, was not sure about space after having a side by side for so long but it has plenty of space and really love having the freezer on the bottom.

Review from lg.com
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Sep 19, 2023
Deflep71
2 out of 5 stars review

Verified Purchase

Problems within the first 3 weeks

[This review was collected as part of a promotion.] Some issues 3 weeks from purchase. We love the interior space. It is substantially larger on the inside than any other counter depth refrigerator we have seen. We were very happy with our purchase until the freezer defrosted itself randomly on at least 2 separate occasions. The door was NOT left open as it has an alarm to let you know if it’s been left open. The freezer then goes back to functioning normally. Now we have frost and ice build up inside the freezer from the thaw and re-freeze. Not sure what is going on but we are going to call for service soon. Very disappointing. We had heard such good things about LG.

Review from lg.com
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reply from Customer Care

Hey there. Thank you for your time in leaving us a review regarding your 26 cu. ft. Smart Counter-Depth MAX Refrigerator with Dual Ice Makers. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Anthony

Dec 17, 2023
Cold and crispy
5 out of 5 stars review

Verified Purchase

LG awesome refrigerator

[This review was collected as part of a promotion.] So far so good. We have had the refrigerator for a few months. The space is awesome and we do enjoy the double ice maker! The only issue is that the door ice maker light is not bright enough and a 24 Oz water bottle just fit and you need to prepare the button with your hab to get it to fill. Not a big deal. We really like the fridge.

Review from lg.com
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Nov 7, 2023
RichAllan
4 out of 5 stars review

Verified Purchase

Dual ice makers make plenty of ice.

[This review was collected as part of a promotion.] This is a really nice refrigerator. It has lots of space and refrigerates really nicely. This was the problem with our old frig even before it wouldn't keep working. The exterior stays really clean as it is the stainless steel exterior. It really makes lot of ice very repidly. Haven't had the refrigerator enough to rate it excellent yet.

Review from lg.com
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Aug 14, 2023
LMB316
4 out of 5 stars review

Verified Purchase

Lots of usable, well-designed space

[This review was collected as part of a promotion.] We were doing a complete upgrade of all our appliances (cooktop, wall ovens and fridge), and wanted a counter-depth, French door model with in-door ice and water; very few other requirements. Reviews led us to LG's products, and we impressed at the fit, finish and value, so we went with a "suite" of the items we needed. Since installation, we have been exceedingly pleased with our choices. The fridge has an amazing amount of usable space and a very impressive in-door ice maker/dispenser, although the latter could stand to have a bit more ice storage. That is overcome by turning on the ice bin maker when there is a need for higher quantity. The dual freezer compartments are also very spacious, despite being housed in a single (spacious) lower drawer. The stainless is also very fingerprint-proof, despite our grandkids' best attempts to smudge it. Although it is odd to get a text from your fridge when the door is left open too long (a feature you can turn off), the built-in wi-fi sets up up quickly with a very (overly?) feature-rich app. Quiet, spacious, well-designed and nicely streamlined, this appears to be a great refrigerator.

Review from lg.com
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Sep 18, 2023
LinWil
5 out of 5 stars review

Verified Purchase

Refrigerated Love!

We bought our LG Refrigerator 9/1/23 and we love it! Although it is bigger than our previous refrigerator, it fits perfectly in our nook! The organization for the shelves is awesome. No more filling pictures for water and putting them in our refrigerator. My husband is disabled, so the pictures were very heavy. Also the fact that we have filtered water is great too. Healthier water! Thanks for making such an awesome product LG!

Review from lg.com
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Jan 9, 2024
Pat9631
5 out of 5 stars review

Verified Purchase

Great features inside and out

Sleek, modern design. Bright, roomy interior. Love the look of this refrigerator. Has dual ice makers. The one that feeds to the the outside door beverage access is mounted inside the door...leaving more space on interior of refrigerator for food storage. Clear, nice bins for produce as well as meat/cheese,etc. No wasted space on inside of this refrigerator! I wish I had upgraded sooner!! And did I say the exterior fingerprint resistant exterior is wonderful? Yes!!

Review from lg.com
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Nov 14, 2023
Becca17
4 out of 5 stars review

Verified Purchase

Love the size

[This review was collected as part of a promotion.] I love the size and especially the water/ice dispenser. It’s taking some getting use to the double door opening. I like the freezer on the bottom, but am undecided if I like the second smaller drawer in the freezer as it always seems to be in the way. The interior of the fridge is spacious and well lit. I’m wondering however how long the thin plastic drawers and trays will last. Overall happy with my purchase.

Review from lg.com
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