Customer reviews for Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black

Customer reviews for Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black for

Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black

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4.5 out of 5 stars

stars386 ratings159 reviews

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Showing 151-159 of 159 reviews

Feb 11, 2025

FL bound

2 out of 5 stars review

Recent Problem

Purchased in Nov 2024. Appeared to be working fine until I noticed a small amount of water at the bottom of the freezer under the compressor. I'm not sure if this type of water leak is normal or if there is an issue with the compressor. Could not find anything under troubleshooting.

Helpful?

reply from Curtis International Ltd.

Hello FL bound, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. The cooling lines from the compressor to the evaporator coils in the freezer walls get extremely cold. If the freezer is located in a humid location, humid air may condense into a small amount of water droplets on the refrigeration line.This is normal and your freezer is not defective.

Jul 12, 2024

Sgf

4 out of 5 stars review

Verified Purchase

It’s ok

I like so far.

Helpful?

reply from Curtis International Ltd.

Hello Sgf, we are happy to hear you like your Frigidaire Gallery 5 Cu. Ft. Chest Freezer.

Feb 26, 2025

Leshawn

1 out of 5 stars review

Don't buy

Came with huge dents as other reviewers said. Does not have led light. Would not recommend

Helpful?

reply from Curtis International Ltd.

Hello Leshawn, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Apr 3, 2025

Jose

1 out of 5 stars review

bad dent

I got this delivery today after I open box I notice a dent in front and one on the side, never again I buy from Sam's Club again. waste of money!

Helpful?

reply from Curtis International Ltd.

Hello Jose, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jun 1, 2024

dc69

4 out of 5 stars review

Works!

Works like expected. More space than anticipated. Not self defrosting, only down side, but it was cheap.

Helpful?

Feb 21, 2025

Mendez

1 out of 5 stars review

Damaged

I just got mine today and it has a dent on the corner on the lid

Helpful?

reply from Curtis International Ltd.

Hello Mendez, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jun 18, 2024

Ash

1 out of 5 stars review

Dented on arrival

Received item today and had multiple dents all over the unit. Unit should have Styrofoam around it.

Helpful?

reply from Curtis International Ltd.

Hello Ash, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Feb 16, 2025

LaChauncey

3 out of 5 stars review

Freezer damaged

I brought this freeze and when i opened it. It had a dent on the side

Helpful?

reply from Curtis International Ltd.

Hello LaChauncey, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jun 25, 2024

Quacky05

1 out of 5 stars review

DO NOT BUY. DAMAGE.

Helpful?

reply from Curtis International Ltd.

Hello Quacky05, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.