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Customer reviews for SAMSUNG C-Series 2.0 Soundbar with Built-in Subwoofer for
SAMSUNG C-Series 2.0 Soundbar with Built-in Subwoofer

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Showing 21-30 of 430 reviews
Oct 4, 2024
Msjimmy83
5 out of 5 stars review

Verified Purchase

Samsung Sound Bar

I love the sound bar. It makes the sound like in a movie theater and the surround sounds as well. I like that.

Helpful?1RFO10C7CO4E13617356790
Oct 16, 2023
Jen
4 out of 5 stars review

Verified Purchase

Good Sound Quality

[This review was collected as part of a promotion.] Good sound quality, the only thing I wish would work is our main universal remote. It won’t control the sound bar. Other then that, good sound quality.

Review from walmart.com
Helpful?1RFO10C7CO4E13617356790
Jun 4, 2023
Mac
2 out of 5 stars review

Verified Purchase

Pay up for a better sound bar

Has a cheap feel to it. I had a better Samsung sound bar previously, but it went haywire and started running at the highest volume possible. This item does not come with the wall hanging pieces. Kind of disappointing. You have to go by that special.

Review from walmart.com
Helpful?1RFO10C7CO4E13617356790
reply from Samsung

Hello Mac,<br /><br />Thank you for sharing your experiences with the new HW-C400 Soundbar. I am sorry to see that you are not fully satisfied with your purchase. <br /><br />We appreciate your thoughts regarding the build-quality and the mounting options of your Soundbar. This review will be shared among our internal teams.<br /><br />Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.<br /><br />For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.<br /><br />~Samsung Solutions

Jun 23, 2024
WalmartCustomer
2 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] The sound bar was repackaged and was missing the guide and manual. I couldn't register the product because it was missing the serial number and bar code

Review from walmart.com
Helpful?1RFO10C7CO4E13617356790
reply from Samsung

Hello WalmartCustomer,<br /><br />Please know you are leaving a review for the HW-C400 Soundbar, not the service provided by Walmart. Please follow up directly with Walmart for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung Products, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. <br /><br />~ Samsung Solutions

Sep 4, 2024
PT
5 out of 5 stars review

Verified Purchase

Great product.

This soundbar is a great product for the cost. It’s sufficient for the room I have it in and sounds so much better than just the TV speakers. The voice tracks sound clear. The bass is not heavy but it’s there. I’d buy this again if needed.

Review from walmart.com
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Sep 9, 2024
WalmartCustomer
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] At first the remote didn't seem to be working. I moved the soundbar to a different location, it worked great.

Review from walmart.com
Helpful?1RFO10C7CO4E13617356790
Jan 20, 2024
Cortney
5 out of 5 stars review

Verified Purchase

Perfect for Bedroom

It's perfect for small spaces. paired with Samsung TV, it works seamlessly. Having a built-in subwoofer, it doesn't have the bass of the ones with a separate sub, but it isn't needed. i just wanted a better tv sound, and this did the job.

Review from walmart.com
Helpful?1RFO10C7CO4E13617356790
May 11, 2024
Luis
3 out of 5 stars review

Verified Purchase

It’s advertise as having a subwoofer however it’s not true. The bar is OK when watching a movie can be a little weak but otherwise for the money it does a job I guess.

Review from walmart.com
Helpful?1RFO10C7CO4E13617356790
reply from Samsung

Hello Luis,<br /><br />We appreciate you taking a moment to review the HW-C400 Soundbar.<br /><br />The HW-C400 Soundbar is an all-in-one with a built-in subwoofer.<br /><br />You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.<br /><br />By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~&#43;6 by using the Up/Down buttons.<br /><br />Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to &#43;6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.<br /><br />Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to &#43;6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.<br /><br />If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.<br /><br />~ Samsung Solutions

Oct 14, 2023
Linda
1 out of 5 stars review

Verified Purchase

WATCH VIDEO BEFORE BUYING

[This review was collected as part of a promotion.] DOES NOT COME WITH NO HDML CORDS OR THE OTHER ADAPTER THAT GOES FROM SOUND BAR TO TV STILL HAVENT BEEN ABLE TO FIND WHAT I NEED HAD IT FOR 20 DAYS

Review from walmart.com
Helpful?1RFO10C7CO4E13617356790
reply from Samsung

Linda,<br />Thank you for purchasing the Samsung HW-C400 Soundbar. We value your input regarding any confusion with HDMI support. The HW-C400 connects wirelessly to your TV via Bluetooth or wired through optical cables.<br />If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:<br />• LiveChat<br />• Manuals, Software, &amp; Warranty Info<br /><br />~ Samsung Solutions

Dec 25, 2023
Jonathan
2 out of 5 stars review

Verified Purchase

sound bar

loved the sound! very great size! But, everything try to change channels on tv the sound bar would stop working! i tried hooking up to HDMI and audio digital cord both and the same thing everything! so returning it!

Review from walmart.com
Helpful?1RFO10C7CO4E13617356790
reply from Samsung

Hello Jonathan,<br /><br />Thank you for your purchase of the Samsung HW-C400 Soundbar, I am sorry that you have experienced this issue with your soundbar.<br /><br />Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer&#39;s warranty.<br /><br />So that we can better assist you, please reach out to Samsung Support at<br /><br />1) 1-800-SAMSUNG (ask for Soundbars), 8 AM - 12 AM EST, 7 days a week. <br />2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.<br /><br />We hope to hear from you so we can work together to find a solution.<br /><br />~Samsung Solutions