Customer reviews for SAMSUNG C-Series 2.0 Soundbar with Built-in Subwoofer

Customer reviews for SAMSUNG C-Series 2.0 Soundbar with Built-in Subwoofer for

SAMSUNG C-Series 2.0 Soundbar with Built-in Subwoofer

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3.9 out of 5 stars

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Feb 24, 2024

Ginger

5 out of 5 stars review

Verified Purchase

Sleek soundbar

This soundbar paired up with my new Samsung tv immediately, no need for another remote, one remote works both. It’s great sound without the large oversized woofer, it’s one soundbar. Sleek and does a great job.

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Oct 29, 2025

Enrique

5 out of 5 stars review

Verified Purchase

great sound

Great sync with my sister's Samsung TV

Review from walmart.com

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Oct 2, 2024

Douglas

5 out of 5 stars review

Verified Purchase

I love my 40inch and my soundbar. Only complaint I have is. Need two(2) remotes for both. There might be a way but am a senior and can't figure out how to combine remotes. I even bought a new roku pro voice activated remote and still can't figure how

Review from walmart.com

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Nov 27, 2023

5 out of 5 stars review

Verified Purchase

Overall, good soundbar and easy to connect

Overall a really good speaker for the price. I bought a new Samsung TV and my Sony soundbar would no longer connect to it (no aux inputs). This soundbar connects through bluetooth which is nice so I can keep an HDMI open for something else later on. This Samsung soundbar packs a lot of sound for being a good 10 inches smaller than my last one. The remote control is a little confusing though.

Review from walmart.com

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Jan 8, 2024

Sherry

5 out of 5 stars review

Verified Purchase

Great sound for the price.

Easy to hook up. We bought our Samsung TV first. decided to add a sound bar. went on line to find a compatible sound bar. Found the perfect Sound Bar that was very easy to install and the price was right. dounds great! Received on time, even during the holidays.

Review from walmart.com

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Dec 4, 2023

jose

5 out of 5 stars review

Verified Purchase

Quality sound

Love the clarity and enhancement this brings to my living room. The blue tooth allows you to play music from your phone. The HDMI insert amplifies the sound and syncs accurately with the sound. This system has enough bass with the built in mini woofer, but if you are looking for imax bass sound, this is not the right one for you.

Review from walmart.com

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Dec 22, 2023

Calvin

4 out of 5 stars review

Verified Purchase

Hard to understand remote control instructions.

When I finally got the thing working I was very pleased. But I must be getting old. Took me several tried to figure out how to get the sound loud enough to enjoy. The instruction could have been more clear. The soundbar remote needs someone like me to write the instructions, you know, so a 76 year old can understand them.

Review from walmart.com

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Mar 14, 2024

Jesus

2 out of 5 stars review

Verified Purchase

Not what I expected but you get what you pay for

This item is NOT surround sound. The NFC does not work with my iPhone I have to be synced with the speaker thru Bluetooth in order to play music thru the speaker, could be different with android phones. It’s a good price but you can do better for a few more bucks.

Review from walmart.com

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reply from Samsung

Jesus, Thank you for taking a moment to review the HW-C400 Soundbar. Did you know that you by pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”. Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

Mar 27, 2024

Karen

1 out of 5 stars review

Verified Purchase

Ummmm…it’s a no for me

This sound bar has a decent sound for what you pay. The problem is that I didn’t get to hear it much. The connections were sketch. To keep it connected would make a grown man cry (I’m a woman). EVERY SINGLE TIME I turned on my tv I had to futz with the thing and more often than not it wouldn’t work. Don’t do it to yourself. I’m so sad about not having a working soundbar .

Review from walmart.com

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reply from Samsung

Hello Karen, I am sorry to hear that you are experiencing issues with the sound occasionally dropping from your HW-C400 Soundbar. You may first want to check the cable connection of the soundbar to the TV or external device to ensure it is secure, and properly connected to the correct port. In addition to checking the connections of the soundbar, please make sure your soundbar is using the latest firmware version. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. You can update your firmware by using a USB device. You may also want to initialize your soundbar by pressing the - and + (volume) buttons on the top of the soundbar at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset. Please know, this will reset all settings on the soundbar back to default; any sound adjustments will need to be performed again. Should you continue to experience audio dropouts, and are connected wirelessly, please use the included cable to connect the soundbar to the TV. Using a wired connection instead of wireless often eliminates the issue entirely and improves the user experience. I hope these tips help resolve your issues. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

Dec 26, 2023

WalmartCustomer

1 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I could not test the product, there was no power cord included because you guys sold me a returned product. I rated the quality higher because I own samsung products and even the cheapest Samsung products have decent quality. The price is decent for this soundbar.

Review from walmart.com

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reply from Samsung

Hello, Please know you are leaving a review for the HW-C400, not the service provided by Walmart. Please follow up directly with Walmart for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung Products, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions