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Customer reviews for SAMSUNG C-Series 2.0 Soundbar with Built-in Subwoofer for
SAMSUNG C-Series 2.0 Soundbar with Built-in Subwoofer

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Showing 201-210 of 430 reviews
Jul 4, 2024
BITSY
3 out of 5 stars review

Verified Purchase

NOT WHAT I WAS HOPING

CONFUSING INSTRUCTIONS REQUIRES NOT INCLUDED CABLES IN SOME CASES TO SET UP

Helpful?1RFO10C7CO4E13617356790
reply from Samsung

BITSY,I’m sorry that your experience with the HW-C400 Soundbar did not match your expectations.I’m very sorry for the difficulties you’ve experienced with your Soundbar’s setup. We completely understand your frustrations, and we are here to help.The xxx features two ways to connect to a TV; digital optical audio and Bluetooth wireless audio technology. If your TV is compatible with one of these two audio connections, you should have no issue connecting the soundbar to your TV. Follow the steps below to connect the soundbar to your TV via one of the two available connections:An optical cable is a great way to connect your soundbar to your TV and the method we recommend using for the HW-C400. With optical, you can also connect your devices (cable boxes, video game systems, and Blu-ray players) to the TV, and have the sound output from the TV to the soundbar.1. With the TV and soundbar turned on, connect one end of a digital optical cable to the OPTICAL OUT port on the TV.2. Then, connect the other end to the DIGITAL AUDIO IN (OPTICAL) port on the soundbar.3. Press Source on the remote or soundbar, and then set the soundbar to the D.IN. setting.4. Finally, on the TV, you need to set the speaker output to external speakers.The TV's sound will now play from the soundbar.Your soundbar is also compatible with a Bluetooth connection to the TV. To connect the soundbar wirelessly, follow the steps below:1) Press the PAIR button on the remote to enter BT PAIRING mode. You can also press the SOURCE button on the top panel and then select BT. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record. If BT READY appears, press and hold the SOURCE button on the top panel of the Soundbar for more than 5 seconds to display BT PAIRING.2) Select the Bluetooth sound mode on your TV (See your TV's user manual for assistance)3) Select “[AV] Samsung Soundbar A470 Series” from the list on the TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection. When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display. You should now hear TV sound from the Soundbar. Once you have connected your soundbar for the first time, use the “BT READY” mode to reconnect.If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.~ Samsung Solutions

Aug 30, 2024
Eugenia
3 out of 5 stars review

Verified Purchase

i like samsung product but t not work like I need it.

Review from walmart.com
Helpful?1RFO10C7CO4E13617356790
reply from Samsung

Eugenia,<br /><br />Thank you for taking a moment to review the HW-C400 Soundbar. <br /><br />Here are some tips to optimize your soundbar&#39;s audio performance.<br /><br />By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~&#43;6 by using the Up/Down buttons.<br /><br />Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to &#43;6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.<br /><br />Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to &#43;6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.<br /><br />So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.<br /><br />~ Samsung Solutions

Nov 24, 2023
HappyGrandma
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Best price for this product.

Review from walmart.com
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Aug 24, 2024
WalmartCustomer
5 out of 5 stars review

Verified Purchase

Neat speaker

Easy to set up and good volume for we who are hearing impaired.

Review from walmart.com
Helpful?1RFO10C7CO4E13617356790
Jul 24, 2024
Slf
5 out of 5 stars review

Verified Purchase

Great deal!

Fairly easy to set up and great sound. Paired it with my 2012 Samsung smart TV. Great price!!

Review from walmart.com
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Sep 29, 2024
Cheryl
5 out of 5 stars review

Verified Purchase

Definitely worth the price %26 purchase! Easy setup, amazing sound. Love it!

Review from walmart.com
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Nov 22, 2023
Barbara
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Its was perfect

Review from walmart.com
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Dec 6, 2023
Becky
5 out of 5 stars review

Verified Purchase

Sound.. wow!

It’s great especially for the price I paid.

Review from walmart.com
Helpful?1RFO10C7CO4E13617356790
Nov 16, 2023
anonymous
4 out of 5 stars review

Verified Purchase

A good buy for price

Easy to install. Sound is good. I would like more bass in sound

Review from walmart.com
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Feb 4, 2024
Virginia
2 out of 5 stars review

Verified Purchase

sound is not loud

sound quality is like a good cell phone. My cell is louder than this.

Review from walmart.com
Helpful?1RFO10C7CO4E13617356790
reply from Samsung

Hi Virginia,<br /><br />I’m sorry to hear that you’re dissatisfied with the sound performance of your Samsung HW-C400 soundbar.<br /><br />Here are some tips to optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.<br /><br />By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~&#43;6 by using the Up/Down buttons.<br /><br />Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to &#43;6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.<br /><br />Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to &#43;6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.<br /><br />I hope this tip helps improve your sound experience. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.<br /><br />~ Samsung Solutions