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Customer reviews for Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges for
Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges
4.5 out of 5 stars
stars
853 ratings512 reviews
  1. 5 stars77% (661)
  2. 4 stars10% (89)
  3. 3 stars4% (31)
  4. 2 stars2% (16)
  5. 1 star7% (56)

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Showing 81-90 of 512 reviews
Mar 9, 2026
Reviewer name: Theo21
3 out of 5 stars
3 out of 5 stars review

Told me I had clean air out of the box ...doubt it

I bought this 2 weeks ago. The minute I plugged it in it said air was 100%. I left it alone and in the next 48 hours- still at 100%. I tried the perfume test , spraying about a foot away from the back of the unit, it went on with the fans at 2 for about 15 minutes then went back to 100%/eco. I even left the patio door open with "very high" pollen count outside, never went on. I know I have dust and I can see dog hair all over my tile floors. Don't think this was worth the price tag.

Review from sharkninja.com
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reply from SharkNinja

Hi Theo, Thank you for taking the time to share your experience with your NeverChange Air Purifier MAX. We’re really sorry to hear that the air quality reading has remained at 100 percent even after all the tests you tried. We truly appreciate you bringing this to our attention. We’d love to take a closer look and help get this resolved for you. Please reach out to our support team through the link below so we can walk through a few steps together and ensure your purifier is working the way it should: https://support.sharkninja.com/contact-us Thank you again for letting us know. We’re here to help. Sincerely, Shark Home

Aug 30, 2024
Reviewer name: Melanie
1 out of 5 stars
1 out of 5 stars review

Waste of money!

Purchased this about 2 months ago and have only been able to use it for a few weeks. The big filter on the inside smells horrible! I have a fairly clean house it just gets dusty from a dirt road. I live in the desert so humidity is non existent. The filter smells like dirty feet, it is so disgusting. I've tried cleaning it and it still smells. DO NOT BUY THIS MACHINE.

Review from sharkninja.com
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reply from Shark Clean

Hello Melanie, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark NeverChange Air Purifier. Please reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you. Kind regards,

Aug 7, 2023
Reviewer name: Theta05
5 out of 5 stars
5 out of 5 stars review

No more costly filters! My favorite air purifier!

[This review was collected as part of a promotion.] We have a lot of air purifiers at home and this is by far the best one we have. The Hepa filter does need to be replaced which is the thing I don't like about other air purifiers. Filters are very expensive and it cost a lot of money to have it replaced. This one has 2 filters on the side that can be cleaned and put back after. I really like the digital indicator that tells the air quality that we have. It gives me a peace of mind to see that our air quality is good after running it for a while. If we see the air quality on orange, we run it on the fullest setting, then if it reaches 100%, we switch it to auto in order to maintain the air quality. We have a pet bunny and birds that shed sometimes and this air purifier helps so much in cleaning the air and getting rid of the pet hair. It also eliminates the unpleasant smell with the help of the odor eliminator. I really love this air purifier! No more costly filters!

Review from sharkninja.com
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Aug 13, 2024
Reviewer name: Buckeyekel
1 out of 5 stars
1 out of 5 stars review

Great in theory, poor in performance

Purchased this three weeks ago, have had it set up for a week now running, the prefilter screens on both sides are as clean as the day I turned it on the first time. My window AC unit filters more dust than this thing does. I would return it but I threw the box away, stupidly, because every Shark Vacuum I own has been amazing so I thought this should be as well. WRONG. My little dog is litter trained, when he goes to the bathroom the unit doesn't even kick on from auto to a higher speed to clean the air, 30 minutes later the air smells the same. I am going to give it a full month then if it doesn't work I will bite the bullett and buy another brand.

Review from sharkninja.com
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reply from Shark Clean

Hello Kelly, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Shark NeverChange Air Purifier. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET. Kind regards,

Jan 29, 2026
Reviewer name: Freeman56
1 out of 5 stars
1 out of 5 stars review

Was really hoping this would solve our problems so we bought 2 units. Been running for about 3 weeks now and no change in air quality. Have noticed fine dust building up on the air purifier. Only noticed the air quality dropped when I burned pecans on the stove. Other than that it's stays on 100% even with 2 bigs dogs in the house.

Review from sharkninja.com
Helpful?7EN40CCP98KP13616406295
reply from SharkNinja

Hi Freeman, Thank you for taking the time to leave your feedback. We’re sorry to hear that the air purifiers have not met your expectations and understand how disappointing it can be when you don’t notice the improvement you were hoping for, especially after purchasing multiple units. We appreciate you sharing your experience, and we will be sure to pass your feedback along to our team. We recommend reviewing the troubleshooting steps available here: https://support.sharkninja.com/article/HP300-Series-Shark-NeverChange-Air-Purifier-MAX-Troubleshooting-Guide If the steps in the guide do not resolve your concerns, the link will direct you to our Customer Support team, who will be happy to assist you further. Kind regards, Shark Home US

Apr 4, 2026
Reviewer name: Review12
3 out of 5 stars
3 out of 5 stars review

Its ok but prefer previous model

I have had this model for a few weeks now, I had the heater and fan combo before and this is what they sent me as a replacement when my other one stopped working. It works ok, I actually think it doesn't work as well as the last one because when we cook this one doesn't go on right away like the last one did. Other than this it seems to filter the air well. I miss the fan and heater function. My hope is that this one will last longer than the last one did.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We understand how adjustments can be disappointing when transitioning from a unit with fan and heater functionality to a different model, especially when it doesn’t respond quite the same during cooking. We’re glad to hear the unit is filtering the air well, and we appreciate your honest comparison to your previous model. Your feedback about performance and missing features is valuable and will be shared with our product team. Please rest assured that we’re here to support you if you notice any changes in performance or have concerns over time. If you’d like us to take a closer look at how your unit is operating or have any questions, our Customer Support team is always happy to help: https://support.sharkninja.com/contact-us Kind regards, Shark Home

Jul 25, 2023
Reviewer name: leslie38847
5 out of 5 stars
5 out of 5 stars review

Shark never change filter air purifer

[This review was collected as part of a promotion.] So far I'm loving this air filter. what I love most is you don't have to change the filter. there are 2 sections on each side that you slide up and remove so you can rinse the dust off . It's really not that loud on the first 2 settings but on 4 you can hear it. I mean its not so loud that it would disturb you. It was easy to assemble you do have to take the bottom off and take the plastic off the filter before you turn it on.. it has a little odor neutralizer thats smells really nice and clean it has settings to allow you to choose your level of fragrance. The top part shows you the power button the timer and you can adjust the light on the front and the top in case you like it dark the timer goes up to 12 hours . there is a led light on the front that shows how clean the air is .and it tell s you how clean the side filters is . Having pets can sometimes be challenging as far as allergies. What I love most is you don't have to change the filter and it saves you money in the long run. I will say after a few days I felt like my sinuses were dry so I only run it while cleaning house and if we're expecting company . This is definitely worth every penny I highly recommend it

Review from sharkninja.com
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Aug 2, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

THIS AIR PURIFIER MAX IS A LIFE SAVER!!!

[This review was collected as part of a promotion.] I have been on the market for a air purifier for a I have been on the market for a air purifier for a few years now as the little ones just does not do what I need it to do as I am in a big house. I came across the shark air fuser map and after reading all of the reviews I thought why not I'll give this product a try and I am so glad that I did so ! This air fuser max has completely changed not only my life, but also my families lives as well. Me and my family and my children all suffer with asthma and breathing problems so with that being said, we live in West Virginia where the air is not the best and it's humid most of the year so having good air is a must for us!! we have currently 3 to 4 air purifiers in the house and the air is still around “ fair “. So when I got this in the mail, I was extremely happy as it says it covers around 1,400 ft.² which is perfect for us as we live in a 2-story house. This is 8 now and we all feel so much more better than usual!! we all have severe allergies, so with this air purifier we are all breathing so much better we are not coughing nearly as much as we did just two weeks ago. We usually cough and sneeze all day long so this really has not just only improved our lives, but that's also has improved our health as well as I have my parents and grandparents that live with me! I truly cannot believe how amazing this product is not even having it in my house for two weeks in our health is just improving!! I myself and my friends has already told most of our family and friends that also have the health conditions as we do that they need to purchase this as soon as possible! I am so glad I decided to review the reviews on this product because if I didn't, I would've never known how amazing this truly is! I rate this air purifier a 10 out of 10 any day!!!!

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Review from sharkninja.com
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Sep 5, 2023
Reviewer name: Mary77
5 out of 5 stars
5 out of 5 stars review

Love this Air Purifier!

[This review was collected as part of a promotion.] I really like this Shark Air Purifier. It is very easy to set up and it runs very quietly and covers a large area. It has a display that tells you the air quality along with a touchscreen that allows you to select different fan speeds. I also love the fact that you don't need to change the filter. Our house smells fresher since we have been using this.

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Sep 22, 2025
Reviewer name: Mike G
5 out of 5 stars
5 out of 5 stars review

Replacement Shark Air Purifier

This Air Purifier Max was a replacement for a prior air purifier purchase that the air sensor became defective. Shark replaced my air purifier under warranty with a better HP302 model. It was received very quickly and is working Great. I highly recommend Shark products and specifically their Air Purifier Max HP302. They stand behind their products.

Review from sharkninja.com
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