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Customer reviews for Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges for
Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges
4.5 out of 5 stars
stars
950 ratings557 reviews
  1. 5 stars78% (739)
  2. 4 stars10% (98)
  3. 3 stars4% (36)
  4. 2 stars2% (16)
  5. 1 star6% (61)

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Showing 111-120 of 557 reviews
May 28, 2026
Reviewer name: AmberE
5 out of 5 stars
5 out of 5 stars review

Love this product. Definitely a keeper

I love this product! I have had so many different air purifiers for our home, but this one has hands down been the best one! I love that the filter can last for years before it needs to be changed! Its super easy to remove the filters and vaccum them off then reinsert them too when needed. I also love that it tells you exactly when it needs done. Also, I love that this product shows you in real time the exact percentage of clean air in your home. I also love that you can navigate to the different screens where it shows you the amounts and different particles that's in your air. We have a cat, and this helps tremendously with the amount of dander in the air. It also helps so much with both my son's and my own allergies. I love the sleek look of this air purifier too and it comes in a few color choices as well. Also the fan is very quiet on this compared to others, especially on the lowest setting. I highly recommend this air purifier to anyone that's sick of having to buy filters all the time. This is a great purchase!

Review from influenster.com
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Jun 9, 2024
Reviewer name: Sunshine
1 out of 5 stars
1 out of 5 stars review

WASTE OF TIME AND MONEY 💰

Sorry but I just sent mine back via FedEx asap. I got it to purify my air as well as to help with my cats, cat hair it did NADA; NOTHING … however if you stand close enough to it you can get some cool air blow on you real quick if you're hot but to me it was just a waste of money 👎🏽

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you weren't happy with your air purifier, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. Kind regards, Shark Clean

Aug 2, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

THIS AIR PURIFIER MAX IS A LIFE SAVER!!!

[This review was collected as part of a promotion.] I have been on the market for a air purifier for a I have been on the market for a air purifier for a few years now as the little ones just does not do what I need it to do as I am in a big house. I came across the shark air fuser map and after reading all of the reviews I thought why not I'll give this product a try and I am so glad that I did so ! This air fuser max has completely changed not only my life, but also my families lives as well. Me and my family and my children all suffer with asthma and breathing problems so with that being said, we live in West Virginia where the air is not the best and it's humid most of the year so having good air is a must for us!! we have currently 3 to 4 air purifiers in the house and the air is still around “ fair “. So when I got this in the mail, I was extremely happy as it says it covers around 1,400 ft.² which is perfect for us as we live in a 2-story house. This is 8 now and we all feel so much more better than usual!! we all have severe allergies, so with this air purifier we are all breathing so much better we are not coughing nearly as much as we did just two weeks ago. We usually cough and sneeze all day long so this really has not just only improved our lives, but that's also has improved our health as well as I have my parents and grandparents that live with me! I truly cannot believe how amazing this product is not even having it in my house for two weeks in our health is just improving!! I myself and my friends has already told most of our family and friends that also have the health conditions as we do that they need to purchase this as soon as possible! I am so glad I decided to review the reviews on this product because if I didn't, I would've never known how amazing this truly is! I rate this air purifier a 10 out of 10 any day!!!!

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Review from sharkninja.com
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May 13, 2026
Reviewer name: Babs18
5 out of 5 stars
5 out of 5 stars review

Great Value

Can't live where I'm living without! Why? One tenant smokes which somehow I can smell. I have a feline which I'm allergic to. Shark cleans it all. Moreover, love the long lasting HEPA filter which is a huge factor to owning this unit. Any smell will show up on the filtration meter. Thank you Shark!

Review from sharkninja.com
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Jul 25, 2023
Reviewer name: leslie38847
5 out of 5 stars
5 out of 5 stars review

Shark never change filter air purifer

[This review was collected as part of a promotion.] So far I'm loving this air filter. what I love most is you don't have to change the filter. there are 2 sections on each side that you slide up and remove so you can rinse the dust off . It's really not that loud on the first 2 settings but on 4 you can hear it. I mean its not so loud that it would disturb you. It was easy to assemble you do have to take the bottom off and take the plastic off the filter before you turn it on.. it has a little odor neutralizer thats smells really nice and clean it has settings to allow you to choose your level of fragrance. The top part shows you the power button the timer and you can adjust the light on the front and the top in case you like it dark the timer goes up to 12 hours . there is a led light on the front that shows how clean the air is .and it tell s you how clean the side filters is . Having pets can sometimes be challenging as far as allergies. What I love most is you don't have to change the filter and it saves you money in the long run. I will say after a few days I felt like my sinuses were dry so I only run it while cleaning house and if we're expecting company . This is definitely worth every penny I highly recommend it

Review from sharkninja.com
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Jul 25, 2023
Reviewer name: AnnaB
5 out of 5 stars
5 out of 5 stars review

Best air purifier!

[This review was collected as part of a promotion.] My brand-new Shark NeverChange Air Purifier MAX is the greatest air purifier I've ever used. It provides a cleaner and fresher environment by removing allergies and contaminants from the air. Since we installed the air purifier, my husband's allergies have significantly improved. We have two dogs as well, and I've observed that the dust in the home has decreased and it does not smell like dogs anymore. After cooking or baking the air purifier's little turbo went on instantly and cleansed the air. It goes without saying that the Auto Setting was quite useful and effective during the day. With simple controls and a washable outer filter, the device is simple to operate and maintain. Particularly for anyone with allergies or respiratory problems, an air purifier is a great addition to your home. Overall, the air purifier is a good purchase for anybody trying to enhance the quality of their indoor air. I would highly recommend this air purifier and are planning to buy one or my parents!

Review from sharkninja.com
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Aug 13, 2024
Reviewer name: Buckeyekel
1 out of 5 stars
1 out of 5 stars review

Great in theory, poor in performance

Purchased this three weeks ago, have had it set up for a week now running, the prefilter screens on both sides are as clean as the day I turned it on the first time. My window AC unit filters more dust than this thing does. I would return it but I threw the box away, stupidly, because every Shark Vacuum I own has been amazing so I thought this should be as well. WRONG. My little dog is litter trained, when he goes to the bathroom the unit doesn't even kick on from auto to a higher speed to clean the air, 30 minutes later the air smells the same. I am going to give it a full month then if it doesn't work I will bite the bullett and buy another brand.

Review from sharkninja.com
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reply from Shark Clean

Hello Kelly, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Shark NeverChange Air Purifier. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET. Kind regards,

Mar 20, 2026
Reviewer name: JAMIE
1 out of 5 stars
1 out of 5 stars review

Not worth it!

It ran for 2 days normally, then went to 100% and went into Ecomode and stopped running. I moved it to different areas/floors of my home and it stayed at 100%, even in a room I have birds in (so clearly the air is NOT 100%). I went online and found reviews saying this was an issue for others as well. I'll be returning it.

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reply from SharkNinja Product Expert

Hi Jamie, Thank you for taking the time to share your experience. We’re sorry to hear that your unit stopped working properly after only a couple of days. Seeing it stuck at 100% and switching into Eco Mode even in areas where the air clearly isn’t clean sounds incredibly frustrating, and that’s definitely not how the unit should perform. We understand how disappointing this must be, especially after seeing that others have experienced the same issue. If you haven’t returned it yet, please feel free to give our support team a call so we can take a closer look and help you further. You can reach us at 1‑855‑427‑5127, Monday to Friday, 9 a.m. to 9 p.m. ET | Saturday 9 a.m. to 6 p.m. ET. We’ll be more than happy to assist. Kind regards, Shark Home

Apr 3, 2026
Reviewer name: Stephy Steph
5 out of 5 stars
5 out of 5 stars review

A Must For Clean Air.

This filter does a very good job of purifying the quality of air in your home. It's very easy to set up clean up is a snap. Just remove all the filters and wash them with soap and water and it's ready to use after they are dried. As someone who has allergies and asthma I recommend this product for those who have respiratory conditions. I really like how it has a digital display which indicates the level of the air quality in your hole. It's very good to use in the kitchen to remove air borne odors or air pollutants after cooking.

Review from sharkninja.com
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May 27, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

So frustrated %26 disappointed!!

I purchased this unit on 8/31/23. Worked great while it worked. I have no pets, and it's just me and my husband in a 1600 sq ft ranch house. I clean the unit as recommended and honestly there is hardly anything on the filters….ever. Last week it suddenly said “Hepa status 0%”. I never had that reading before. I cleaned it as usual and vacuumed the hepa filter as required. It still didn't work. I ordered a new hepa filter, and it still didn't work. I called Shark as recommended and they said, sorry, the 2 year warranty expired on 8/31/25 and told me I have to buy a new one but they would give me a 30% discount. The unit I previously purchased is no longer available. There are also exceptions on which unit I can purchase going forward. I will not be purchasing another one. Too expensive for such a short life. It's very frustrating because I really liked it, while it worked.

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reply from SharkNinja Product Expert

Hi there, Thank you for your feedback. We’re sorry to hear about the difficulties you’ve experienced with your Shark Air Purifier and understand how frustrating this must be, especially after following all the recommended steps. We’ll be sure to share your comments with our team regarding the warranty and product lifespan for further review. If you need any assistance, please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Kind Regards, Shark Home.