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Customer reviews for Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges for
Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges
4.5 out of 5 stars
stars905 ratings518 reviews
  1. 5 stars78% (705)
  2. 4 stars11% (96)
  3. 3 stars4% (34)
  4. 2 stars2% (14)
  5. 1 star6% (56)
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Showing 111-120 of 518 reviews
Mar 20, 2026
JAMIE
1 out of 5 stars review

Not worth it!

It ran for 2 days normally, then went to 100% and went into Ecomode and stopped running. I moved it to different areas/floors of my home and it stayed at 100%, even in a room I have birds in (so clearly the air is NOT 100%). I went online and found reviews saying this was an issue for others as well. I'll be returning it.

Helpful?7EN40CCP98KP13616406295
reply from SharkNinja Product Expert

Hi Jamie,<br />Thank you for taking the time to share your experience. We’re sorry to hear that your unit stopped working properly after only a couple of days. Seeing it stuck at 100% and switching into Eco Mode even in areas where the air clearly isn’t clean sounds incredibly frustrating, and that’s definitely not how the unit should perform. We understand how disappointing this must be, especially after seeing that others have experienced the same issue. If you haven’t returned it yet, please feel free to give our support team a call so we can take a closer look and help you further. You can reach us at 1‑855‑427‑5127, Monday to Friday, 9 a.m. to 9 p.m. ET | Saturday 9 a.m. to 6 p.m. ET. We’ll be more than happy to assist.<br />Kind regards,<br />Shark Home

Sep 22, 2025
Mike G
5 out of 5 stars review

Replacement Shark Air Purifier

This Air Purifier Max was a replacement for a prior air purifier purchase that the air sensor became defective. Shark replaced my air purifier under warranty with a better HP302 model. It was received very quickly and is working Great. I highly recommend Shark products and specifically their Air Purifier Max HP302. They stand behind their products.

Review from sharkninja.com
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Dec 3, 2023
ReyRey
5 out of 5 stars review

Verified Purchase

No filter constant filter change.

No worries about changing the filter for 5 years, just check on occasion to see if cleaning is needed.

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May 3, 2025
Mark Blalock
5 out of 5 stars review

Verified Purchase

Sharp never change air purifier

The unit works good The dust is gone in the air and win you look in the sun beams no dust in it. That's really good.

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Dec 3, 2023
Brandy
5 out of 5 stars review

Verified Purchase

Highly recommended with pet owners

This works so amazingly, I am so happy we got it. What an improvement to our air quality, you can't even smell we have pets in our home.

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Feb 28, 2024
Jerry
5 out of 5 stars review

Verified Purchase

Love this air purifier

Works better than one that I paid $650 for. It’s real quiet on the automatic setting and it cleans the whole house approximately 1150 sq feet.

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Dec 27, 2023
Storage Bin
5 out of 5 stars review

Verified Purchase

Definetely recommend the Shark Air Purifier

The Shark Never Change Air Purifier is perfect. The air purifier makes the air in my home feel clean and smell fresh. Works well in large area.

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Feb 10, 2025
Tom
5 out of 5 stars review

Verified Purchase

Air Purifier

Shark Air Purifier works great and runs very quietly on Automatic. I worked great to get some smoke out of the house quickly.

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Apr 28, 2025
DatGeek
5 out of 5 stars review

Verified Purchase

Very nice air purifier

Excellent Air purifier. we have a smaller version this one is even better. love the pre filters that are easily cleanable for stuff like pet hair.

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Jan 29, 2026
Shark user#1
1 out of 5 stars review

Need a filter.

It isn't working. Looking for a filter. Bought this one about a year ago and can't figure out where to purchase a filter. We had a Dyson and it doesn't work at all

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you so much for taking the time to share your review. We’re truly sorry to hear that you’re having trouble locating a replacement filter for your Shark air purifier. We understand how frustrating this can be, and we appreciate you bringing it to our attention. Please know that we’ll be sharing your feedback with the appropriate teams so we can work toward improving your experience. In the meantime, you can check for availability through our authorized retailers, such as Amazon. If there’s anything we can do to support you or if you’d like to share additional feedback, we’re here to help. Please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us. Kind regards, Shark Clean.