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Customer reviews for Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges for
Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges
4.5 out of 5 stars
stars905 ratings518 reviews
  1. 5 stars78% (705)
  2. 4 stars11% (96)
  3. 3 stars4% (34)
  4. 2 stars2% (14)
  5. 1 star6% (56)
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Showing 101-110 of 518 reviews
Oct 4, 2025
Gadgetbiker
5 out of 5 stars review

Pricey, but very useful

We have had this model for several months. The volume of pet hair and dirt it catches is staggering. We just purchased another for another room and a smaller one for the bedroom. Very satisfied.

Review from sharkninja.com
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Jan 18, 2025
Happyday
5 out of 5 stars review

Verified Purchase

Great Purchase

Enjoying the cleaner air and helps control dust since we live on a dirt road. Happy!

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Nov 17, 2023
Lv snow
5 out of 5 stars review

Verified Purchase

Awesome air

Definitely has made a difference. Less dust and air is do much fresher. Recommend.

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Mar 25, 2026
DT65
5 out of 5 stars review

BEST HEPA FILTER SYSTEM ON THE MARKET

Absolutely the best HEPA Air Filter on the market. And of you have indoor pets, this is a must have. For anyone who has medical needs, suffers from allergies, Lives in a metro city area where air quality is usually a challenge or any/all those plus just wants a clear, clean, crisp, fresh air, look no further, this is the HEPA Filter system for you. Its worth 3x what it sells for, and worth every penny. Enjoy.

Review from sharkninja.com
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Mar 20, 2026
JAMIE
1 out of 5 stars review

Not worth it!

It ran for 2 days normally, then went to 100% and went into Ecomode and stopped running. I moved it to different areas/floors of my home and it stayed at 100%, even in a room I have birds in (so clearly the air is NOT 100%). I went online and found reviews saying this was an issue for others as well. I'll be returning it.

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reply from SharkNinja Product Expert

Hi Jamie,<br />Thank you for taking the time to share your experience. We’re sorry to hear that your unit stopped working properly after only a couple of days. Seeing it stuck at 100% and switching into Eco Mode even in areas where the air clearly isn’t clean sounds incredibly frustrating, and that’s definitely not how the unit should perform. We understand how disappointing this must be, especially after seeing that others have experienced the same issue. If you haven’t returned it yet, please feel free to give our support team a call so we can take a closer look and help you further. You can reach us at 1‑855‑427‑5127, Monday to Friday, 9 a.m. to 9 p.m. ET | Saturday 9 a.m. to 6 p.m. ET. We’ll be more than happy to assist.<br />Kind regards,<br />Shark Home

Apr 4, 2026
DIANE
4 out of 5 stars review

Sat April 04, 2026 initial product review. STRICTLY to inform a one star reviewer of misinformation that the HP305 is Fake because It is NOT a fake: (B®u©€ 03.27.25) (it is too soon to verify how well it preforms so this will need a revision... my first fear is that it will be prior to 5 years that I will need to replace the filter because I have to short hair cats... I'm really thinking within the first 6 months but this is just an assumption for now) The Shark HP305 and HP302 are functionally identical air purifiers within the Shark NeverChange MAX series, with the primary difference being color. Both units feature 5-year HEPA filters, odor neutralization, and Clean Sense IQ technology, delivering similar performance in odor reduction, particle filtration, and coverage.  Key Differences and Similarities: Color Variant: The HP302 is typically white, while the HP305 is black (or a different variant color). Performance: Both models (as part of the HP300 series) deliver the same air cleaning power, designed to cover large rooms up to 1,400 sq. ft. in 12 minutes. Filter Technology: Both utilize the same NeverChange HEPA filtration system, featuring a pre-filter and a 5-year lifespan. Features: Both models include odor neutralizer technology and automatic air quality sensing. Dimensions: Both share the same physical design: ~22.5 inches tall and an 11-inch diameter.  Ultimately, the choice between the Shark HP302 and HP305 comes down to color preference or price, as there are no functional differences between them.

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Apr 3, 2026
Stephy Steph
5 out of 5 stars review

A Must For Clean Air.

This filter does a very good job of purifying the quality of air in your home. It's very easy to set up clean up is a snap. Just remove all the filters and wash them with soap and water and it's ready to use after they are dried. As someone who has allergies and asthma I recommend this product for those who have respiratory conditions. I really like how it has a digital display which indicates the level of the air quality in your hole. It's very good to use in the kitchen to remove air borne odors or air pollutants after cooking.

Review from sharkninja.com
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Sep 22, 2025
Mike G
5 out of 5 stars review

Replacement Shark Air Purifier

This Air Purifier Max was a replacement for a prior air purifier purchase that the air sensor became defective. Shark replaced my air purifier under warranty with a better HP302 model. It was received very quickly and is working Great. I highly recommend Shark products and specifically their Air Purifier Max HP302. They stand behind their products.

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Oct 4, 2025
Chalupa559
1 out of 5 stars review

Feel the same as Aussmom below.

Just as Aussmom said... there is no pet hair and my house remains dusty. I have 2 that cover 1400 in a 1400 sq ft house. The furniture within reach of the unit has a dust layer. The air indicator only changes when I cook. Im running 24/7, check the screens often. The neutralizer is done already. Haven't had them a month yet. I was hoping to walk into a house with less odor and dust.

Review from sharkninja.com
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reply from SharkNinja

Hi there,\nThank you so much for sharing your experience — we’re truly saddened to hear that things haven’t gone as expected. We understand how important clean air and a dust-free home are, especially with pets, and we appreciate the care you’ve taken in running your units continuously and checking the filters regularly.\nIf the air quality indicator only reacts during cooking and you're still noticing dust and odors, it may suggest the units aren’t circulating air effectively throughout your space. We’d love the opportunity to troubleshoot this with you and make sure your purifiers are performing at their best.\nPlease reach out to our support team at 1-855-427-5127, and mention this review so we can prioritize your case. We’re here to help and committed to making this right.\nThank you again for your feedback — it helps us improve and serve you better.\nKindly,\nShark Clean US\n

Apr 1, 2026
215_Edd
5 out of 5 stars review

Shark Air Purifier Review

I've been using the Shark air purifier for a bit now, and honestly, it's been a great addition to my room. Right away, I noticed how quickly it starts cleaning the air—the display shows real-time air quality, which is actually pretty cool to watch. One thing I really like is how quiet it is. Even when it ramps up, it's not annoying, so I can leave it running while I sleep or chill. The design is also clean and modern, so it doesn't look out of place at all. I have it set up near my window AC unit, and it definitely helps keep the air feeling fresher, especially with dust or stuff coming in from outside. The airflow is strong, and it seems to pick up particles fast. Another plus is the “NeverChange” filter system—it saves money since you don't have to replace filters constantly, which is a big win long term. Overall, I'd definitely recommend it if you want cleaner air, less dust, and a noticeable difference in air quality.

Review from sharkninja.com
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