[This review was collected as part of a promotion.] We’ve had it a few weeks now. I’m not sure I’m happy not having door handles though. It seems I’m constantly wiping off fingerprints. The ice maker in the door has clumped up a few times if we don’t use it all the time and we like to use the two options that we have in the freezer. We love the water dispenser as it’s the first one we’ve ever had that comes out slow enough not to splash. The counter depth is working just fine for us and appears to be very roomy.

[This review was collected as part of a promotion.] I like my new refrigerator. It took a little while for me to get it setup and running properly and I don't like the design of the doors without handles. But the ice maker is awesome and everything else seems to be working great.

Overall this is a nice, spacious refrigerator. It's a bit deeper than standard "counter depth," so if you're looking for something sleek to match standard counters, this one will stick out a few inches from the surrounding counters and cabinets. The capacity is MASSIVE, it's well-organized, and the WiFi connectivity is nice. One major annoyance is the door open alarm. It starts beeping at you after 30 seconds, which is definitely not enough time to load groceries from a shopping trip, and there's no way to turn it off or change the duration. Maybe this is something that can be added in the ThinQ app later as an update, but for now, it's infuriating and we considered possibly returning the unit just for this annoyance alone.

[This review was collected as part of a promotion.] I’ve had this refrigerator now for two months. My husband and kids love the different ice shapes and sizes. Is that a reason to buy this model? Probably not. The no handles thing is weird and I’m still not used to it. So suffice to say there are constant dirty smudges up top where the grab handles are located, or just on the door in general from pushing it closed. The other feature that takes getting used to is the motion sensor light between the refrigerator and the freezer. It lights up anytime and every time someone walks past the unit. For the first few weeks I was continuously thinking the door was ajar. All in all it a fine appliance. My last refrigerator was deemed a lemon and we got our money back, so having a unit that works is amazing after that four month ordeal. Always buy the extended warranty!

Only had my new fridge for a couple of weeks but I am really enjoying it. There is more room than I thought there would be. I love the two separate ice makers. All the extra ice comes in handy for several things. And the LG app has been nice to control the temp. And I like that it will remind me about the filters. I like the look of no handles but I am still trying to get used to how the doors open, it’s a little awkward.

We've had this refrigerator since Jul 2023 and so far, so good. It's nice and quiet. Our only issues were with replacing the inside air filter [the holder didn't work with the replacement filters, but that issue was resolved] and the door open chime, which cannot be adjusted or disabled. It's annoying because of the short duration allowed before it starts reminding us the door is open. I think it should have a factory preset time span of say 2~3 minutes, along with options to increase the time to 4 or 5 minutes and also shut it off completely. This could probably be done via a firmware update on ThinQ App.

[This review was collected as part of a promotion.] Wonderful fridge, all the bells and whistles you want without going overboard. I am not a fan of the refrigerators that have clear windows in the front, this is elegant and we have received numerous compliments on it. Not having the handles cuts down on the size and it reduces fingerprints too. Having multiple types of ice is actually super nice, the craft ice is great with drinks and the mini ice is awesome with big bottles of water. Five stars for sure.

Works well, very convenient - except the large craft Ice has a strange metallic taste - so much so, we had to stop using it. The water and ice from the door and small craft ice does not have this weird taste so it's not the water supply or water filter. Would really like LG to provide a solution for this!

[This review was collected as part of a promotion.] I like the counter depth feature. The freezer section has three drawers which is a big help in arranging frozen items. Having four different kinds of ice is impressive.

[This review was collected as part of a promotion.] This LG is so great! Love the four types of ice and it is so economical. Will definitely tell family and friends to buy.