Not very intelligent. Got stuck in error loop that was difficult to trouble hoot and stopped me from filing. Had to rely on outside AI help and read a bunch of help articles to work through the issue. Wasted a lot of time.

I was audited for 2023. Much to my surprise your audit protection only lasts one year. That detail was buried in the fine print and not in the email or purchase screen. Given the IRS response time, one year is virtually useless.

Your company is a leech on American society. I detest using your products, but you have effectively cornered the market on all tax filing. This company is scum

Been using Turbo Tax Business for over a decade to prepare our business return forms. I'm glad to be able to use a product instead of trusting someone to do them for us..

TurboTax turned a simple printing of my return into a 8 hours of wasted time. The first page of my return was fine, then the next 6 pages were blank, then rest were fine. problem is I need those 6 pages.

My State return is screwed. It has a loop going where it will say something like, "if line 1 is 0, line 2 should be blank." It IS blank. At the end, it requires I do another check. After that check, the same error messages appear.

Needed for a Trust. Would not download info from my broker. Would not file for the state of Oregon for the Trust. Help topics not always helpful. Basically near useless for a Trust.

Did not use Turbo Tax Live agents. This was a prior year return so many things are no longer available or usable. Needed AI to assist with filling out forms.

I have been using TT Desktop for more than a decade. Reliable, fast, accurate and doesn't require internet connection to work on returns. I use for personal and several LLCs.

Your "AI" generated review topics couldn't even tell me simplest of questions regarding the 1099-MISC form. Gemini AI knew what I needed to know. Your product is not AI generated.