Federal product is fine, no issues. State Product (CT 1065 return) was a waste of money that wasn't able to be used. Specifically, the software doesn't seem to support the CT-PET filing which required me to use CT's online portal to file the return in lieu of Turbotax.

I've thought about switching tax software for several years, but after ALL the problems I've had this year, this could be my las year using the software. I had to spend over 6hrs on the phone with tech support just to fix problems with the software, along with multiple purchases for one soft ware licenses. During this process I lost the "Free" audit support. The sad part is, I spent over three times the time on the phone than I did actually doing my taxes.

Finding the desktop download version was difficult. After I paid for it, the receipt page had an error. They charged my bank account, but did not show me where to download. After finally finding the download on their site, the download button did not work using Chrome browser. Had to use Edge to download it. After all of the frustration to get the program I wanted, it worked ok. Just wish it wasn't so hard to get the program every year. AND NO I DO NOT WANT THE ONLINE VERSION, I LIKE THE DESKTOP VERSION.

I've been doing my personal taxes with TurboTax for 20 plus years and have had no issues at all. Since 2018 I have been using Turbo Tax Business to handle Trust returns and I find this product to be far less efficient. Why won't you upgrade the software to allow for import of brokerage documents, or at least the ability to upload brokerage documents? From online comments that I have seen it appears that this capability has been there in the past. When addressing the income sections the software actually states that later in the return you will be instructed to upload 1099-B to avoid having to manually enter multiple transactions. That's clear false advertising! I bought the software at a premium specifically because it had the e-filing capability. Now I still have to print 50 pages and then go to the post office and get charged for mailing and then charged extra for ensuring delivery. In this case, you guys have rendered e-filing for this product absolutely useless. I'm very disappointed and may look elsewhere for software next year.

Everything was fine until I started doing the Virginia State tax input. Took me longer to correct faulty information on state worksheets regarding in state vs. non resident owner. Explanation of why it could not be filed electronically was very poor and overrides led to more errors being recognized. It was a real mess. Had same problem last year for 2024.

The program is old, not online, and clunky. As a QuickBooks Online user, Intuit tries mightily to force me to use their new "Assisted" version for 4 times the price. I have been doing this without assistance for 10 years and don't need the assistance. They have been avoiding updating this program. Intuit needs to offer a non-assisted version of the online system.

There was no way to attach my 990-B forms to the federal return. That required me to mail the returns in to the government which cost additional time and money on my part vs. e-filing. This funciton MUST be fixed or i will not use th product again in 2026.

Overall, Turbo Tax is an excellent tax preparation program, which my wife and I have been using for years. We only have a couple issues with the software. First, it is frustrating to no have al the state forms available through Turbo Tax. New Mexico forms must be completed off-line, often manually. We don't know whether that is a state issue, or a Turbo Tax issue, but in the 21st century, all state forms should be available now. Second, for estates and trusts, Turbo Tax does not generate a complete K1 pdf package, leaving off the pass-through statements referenced by the K1 generation. Those pass-through statements ARE generated for the entire tax package which is submitted to the IRS, but missing from the individual K1 packages for the beneficiaries which Turbo Tax claims to generate when the preparer selects the pdf option. We had to manually create a complete pdf package for each beneficiary by printing the Turbo Tax generated K1, then going to the Federal tax package Turbo Tax generates, and running a copy of each beneficiary's cover letter, then creating a complete pdf by scanning the full K1 package with the cover letter for each beneficiary. For us, that was 10 K1 packages we had t build manually.

For 2024 taxes, TurboTax allowed me to create my W-2 and 1099-NEC documents online using Quick Employer Forms and would file them when I was done. Now, it says I don't have a valid account to do this and wants to sell me Quick Employer Forms separately when I have already paid for the software.

The step by step guide is useful for creating first draft returns, but it is unnecessarily cumbersome to require revisiting each question with every instance of preparing the return. Most of answers should carry from prior year or at a minimum prompt what the response was for the prior year.