I used TurboTax Business to prepare Trust return where I am the Trustee. In general the instructions were good, however, certain sections I was unsure how to proceed and the instructions were not explicit enough. This is the first time I file as a Trustee, so I am rusty. I normally do my individual taxes with TurboTax, and find the instructions there much more explicit.

I encountered a problem when trying to allocate Other Liabilities for the Partners on Schedule K1. The system gives an error but doesn't clearly state how to fix it. The problem was resolved by entering a code on the Partners Liabilites Smart Worksheet page 5 line D. I found this by googling but it took days before finding something that help clarify the issue.

Easy to use. The rollover feature from year to year, which saves my prior year data is essential when computing gains/losses, etc. In terms of support, I use the question and answer feature on your website when researching issues. I can usually resolve my issue pretty quickly using this feature.

When processing an Estate return, there might be retirement account(s) which specifically mention the Estate as the beneficiary (and not some individuals). This will result in 1099-R(s) being reported in the name of the Estate and thus need to be added to the Income side of the Estate's activities. TurboTax Business currently doesn't handle this case. It should be extended to include this.

I have happily used TurboTax Individual for 25 years but was disappointed with TurboTax Business that I used as a trustee for a family trust. It lacked the running tally on the top, was not intuitive, did not have explanations for all areas, and there was no option to hand off to an expert. It was more expensive and did less.

Each year I almost miss what to do with my state filing. My state (NC) doesn't do efile but Turbo Tax doesn't remind me to print my state forms and mail them. I efile federal and it wants to say You're Done! This needs to be addressed with a reminder somewhere.

Intuit/Turbotax, as in the last 20 years, does a fabulous job for federal tax return and such a lousy job for state tax return that they should be paying the users, not the other way. Shameful So many lapses that I got the sense that they were too lazy or insensitive to read the tax regulations and rules to incorporate them into the software

This couldn't have been more confusing and I absolutely regret paying for this service. Help should be something you're given without an additional charge. Personal income is easy to do on Turbotax but submitting for example an S-corp is insane. Never again will I use Turbotax for business, I'll pay and go to a knowledgeable person because the stress and time wasted wasn't worth it.

I entered shareholder distributions and only a portion of the amount was pushed to retained earnings. I was on the phone with a live agent and they were not able to resolve the issue. I ended up manually adding the difference to balance sheet equity secction. The retained earnings is not reconciled.

I've been using this product for my wife's s-Corp for 6 years. The product is easy enough to use once your learn the ins and outs of corporate taxes. However, every year there seems to be a bug or feature missing that either delays or hampers filing. Last year I had to wait until the last minute for a specific deduction form to be loaded. This year, oh joy! everything went smoothly. Until I reviewed the forms while doing our personal return and saw that both Fed and State the business forms had "final filing close account" checked, which I clearly did not check. My fault for not reviewing line by line, but frustrating nonetheless. No big deal, right? Just file an amendment. Not so fast - the software won't let me e-file even though both the Fed and State state it's fine and preferred to amend via efile. So here I am I'm waiting again.