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Customer reviews for Member's Mark 4-Burner Outdoor Gas Griddle for
Member's Mark 4-Burner Outdoor Gas Griddle
4.5 out of 5 stars
stars4,089 ratings1,491 reviews
  1. 5 stars78% (3,169)
  2. 4 stars11% (453)
  3. 3 stars4% (183)
  4. 2 stars2% (98)
  5. 1 star5% (186)

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Showing 451-460 of 1,491 reviews
May 16, 2022
akidd
2 out of 5 stars review

Should have listened to the lesser reviews.

I read several 1 star reviews with the following complaints: difficulty with assembly due to holes not lining up for screws, as well as the griddle top itself bowing when heating up. I ignored them because I figured other people might have been assembling it wrong, or that they were heating the grill too quickly.....I also had a hard time putting mine together due to holes not lining up. Luckily the bottom shelf has 3 screws supporting it at each corner because at least 3 screws overall simply would not screw in due holes not lining up. Once I fired it up to season the top, it bowed immediately with the heat on the lowest setting! It isn't super bad, but its enough to cause the grease to run left and right. Not ideal for a flat top grill. One side is still relatively flat. I'll keep it for now because it still cooks okay. Wishing that I had just spent another $100 and gotten the Blackstone.

Helpful?3V1SQ5JVYISN13615553252
reply from GrillinGal

We are sorry to hear you are having these issues with your griddle! We would love to get more feed back you on what all started to breakdown on your griddle. Can you reach out to our customer service team at 888-837-1380 or at customerservice@rankam.com. They will get this information back to our engineers.

Jun 22, 2021
Stephen g
3 out of 5 stars review

Verified Purchase

It is goodish

It is pretty good. It wasn’t expensive but I do have a burner that doesn’t start up super easily. I’m sure if I messed with it I could get it working properly but I’m not super interested in putting any work in on a new grill. If I find out I messed up I’ll update review.

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Oct 8, 2022
hennessyde
5 out of 5 stars review

Great product…great price!!!

I had been looking at this for awhile and finally pulled the trigger. It was easy to set up has easy to use griddle levelers and the cover is easy to put on and take off…just remember to use the Velcro straps on the sides! Seasoned it and started cooking right away! So far I’ve made smashburgers, teriyaki chicken fried rice, Barria tacos and an incredible breakfast with thick cut bacon, French toast and diced potatoes! Everything was terrific and I’m a complete rookie!!! Lots of great YouTube channels to help you get started! Highly recommend!!!

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Jul 5, 2019
Susieq66048
5 out of 5 stars review

Verified Purchase

Excellent purchase!!

Bought this flat grill for a Father’s Day present...and could NOT be happier with our purchase!! My hubby has wanted one for well over a year, we did the research on all of them, and had our minds made up on one...when lo and behold...this one showed up at Sam’s!! And, it was $50 less than we anticipated!! It works like a dream, with all the bells and whistles wanted and needed! The only thing that would make it any better would be to make it FREE!!

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May 23, 2021
CLove
4 out of 5 stars review

Hard to find replacement covers

The grill is amazing! The cover wore out after a couple years which is normal. But finding a replacement one for that size is turning out to be difficult. Most that wide are way too tall. Members mark should consider offering covers that size online or in club for purchase.

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Aug 20, 2022
Booya1992
2 out of 5 stars review

Warped griddle

I purchased a Members Mark 4 burner griddle and after the 4 burn in, the griddle warped so bad that it caused the griddle to become uneven now. I tried to contact customer service but was hung up on. I also tried to email then and received no response. Very disappointed!

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Mar 19, 2022
Joe
1 out of 5 stars review

top is terrible

My wife bought me this for Father’s Day and I was so excited to try it out. I put it together and seasoned the top 4 times. Let it sit overnight and used it the following night. Loved it. Food was delicious and I couldn’t wait to use it again. Cleaned the top after cooking and the next day it was completely covered in rust. Thought I did something wrong so removed all the rust and seasoned again over and over and over. Nothing works. The top will rust like crazy. Terribly disappointed

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reply from GrillinGal

If you could reach out to our customer service team they should be able to help you out. Please contact them at 888-837-1380 or at customerservice@rankam.com

May 12, 2023
tom
2 out of 5 stars review

don’t

I’ve owned this griddle for about two years now and initially loved it, especially for the price compared to the name brand unit. Unfortunately it hasn’t lived up to my expectations. The grill heats ok, but the issue is with the top itself. It rusts. Badly. In spite of seasoning it repeatedly. I have a couple of family and friends who purchased these units as well…having similar issues. I’ve tried several methods of seasoning and non make any difference. Save your money and buy the OG, you won’t regret it.

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Aug 25, 2023
Michela
2 out of 5 stars review

Verified Purchase

I like it, but was faulty out after set up

I absolutely love this grill currently (we've wanted one for a long time!), but it had some issues after setting it up. 2nd burner from the left wouldnt light. After some trial and error we got it to light, but only on the low setting. If we turn it up, it goes out. After reading other reviews, i saw people were told to take it apart and try fitting back in box to return. Yeah, we werent going to do that. It was difficult to put together in the first place. Would i buy it again? No. Am i returning, no. Next time, ill read more reviews before purchasing.

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May 30, 2022
hudman
5 out of 5 stars review

They did their homework

Easy to Assemble, all parts are marked with removable stickers numbering them, and all Fastners are all EXACTLY the same. making it a no brainer. The one drawback was the casters have a nut on the threaded shaft, and there is not enough clearance to get it tight. you will end up using chanel locks to get a grip on the whole outside assembly 30 minutes to Season cooktop and we were off cooking, pictures are of actual first meal cooked Sunday 3/29/2022 good quality, Super cheap price. Thinking about a second one for my boat.

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