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Customer reviews for Member's Mark 4-Burner Outdoor Gas Griddle for
Member's Mark 4-Burner Outdoor Gas Griddle
4.5 out of 5 stars
stars4,089 ratings1,491 reviews
  1. 5 stars78% (3,169)
  2. 4 stars11% (453)
  3. 3 stars4% (183)
  4. 2 stars2% (98)
  5. 1 star5% (186)

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Showing 1,481-1,490 of 1,491 reviews
Oct 10, 2021
scottf624
1 out of 5 stars review

Flat Griddle warped after a couple of uses.

Thought this was a great buy, but after using it a couple of times the flat griddle is warped, oil now puddles on edges

Helpful?3V1SQ5JVYISN13615553252
reply from GrillinGal

We are very sorry to hear you are having these issues with your griddle. Is there anyway you could send us pictures of what your griddle top looks like the next time you cook on it, so we can see where these low spots are? I would like to share them with our engineers for a better understanding of what is going on. If you could send them to customerservice@rankam.com I would appreciate it, and I will let our team know to be looking for them. Thank you so much!

May 26, 2023
Damaged igniter
3 out of 5 stars review

Ignitor went out

Ignitor went out have to use lighter to lite the burner, handle broke at screw attacked to side table.

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Dec 26, 2020
None
2 out of 5 stars review

Junk

Didnt get to cook with it. Screws and threads are junk, soft, strip easily. Im only pleased I can take it back as is. BIuy something else.

Helpful?3V1SQ5JVYISN13615553252
reply from GrillinGal

We are sorry to hear you had issues with the assembly! If you have anymore feed back you can reach out to our customer service team. Please contact them at 888-837-1380 or at customersercive@rankam.com

May 24, 2023
Jeremy Jordan
3 out of 5 stars review

Nice unit Bad shipping

Bad shipping

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Jun 5, 2021
Sab
1 out of 5 stars review

The griddle rust very quick

The griddle rusted very quick in less than 3 months and i can't use it anymore.

Helpful?3V1SQ5JVYISN13615553252
reply from GrillinGal

We are sorry to hear you are having these issues with your griddle! Can we get more feed back you on what all started to breakdown on your griddle. Can you reach out to our customer service team at 888-837-1380 or at customerservice@rankam.com. They will get this information back to our engineers.

May 10, 2022
Steel Fitter
2 out of 5 stars review

Only seasoned correctly in 4 spots.

Easy to assemble. Only seasoned correctly in 4 spots. Followed direction to a T. Will be returning

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reply from GrillinGal

We would love to get a little more feedback from you to better understand what all it going on. If you would reach out to our customer service team at 888-837-1380 or at customerservice@rankam.com

Jun 11, 2021
Jared
5 out of 5 stars review

Great little grill

Does everything the name brand does. Just right for the price.

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Mar 10, 2021
Chefchuck313
1 out of 5 stars review

Bought it, put it together and the hose had a leak

Helpful?3V1SQ5JVYISN13615553252
reply from GrillinGal

If you could reach out to our customer service team they should be able to help you get a replacement hose. Please contact them at 888-837-1380 or at customersercive@rankam.com

Sep 3, 2021
Trooper69
1 out of 5 stars review

Missing Part

Bought this for labor day weekend and of course missing a part that I can't get for a week or so.

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reply from GrillinGal

If you could reach out to our customer service team they should be able to help you out. Please contact them at 888-837-1380 or at customerservice@rankam.com

Oct 22, 2024
Jess
1 out of 5 stars review

Does not last

Owned barely a year, always stored inside and quit working. Pure junk

Helpful?3V1SQ5JVYISN13615553252