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Customer reviews for Member's Mark 4-Burner Outdoor Gas Griddle for
Member's Mark 4-Burner Outdoor Gas Griddle
4.5 out of 5 stars
stars4,089 ratings1,491 reviews
  1. 5 stars78% (3,169)
  2. 4 stars11% (453)
  3. 3 stars4% (183)
  4. 2 stars2% (98)
  5. 1 star5% (186)

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Showing 1,421-1,430 of 1,491 reviews
Apr 27, 2020
SoDiva
2 out of 5 stars review

Very Frustrated customer

Put it together when we noticed the left side table is missing the plasitic covering in 2 of the right holes that hold the side table to the grill so the screw is real loose and we can't attach it to the table. Very frustrating because we tried replacing the screw with bigger screws with no luck!

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Aug 27, 2021
TGates
1 out of 5 stars review

Rusted after One Use!

I purchased this last month and the cover isn't waterproof. The flat top grill is now rusted due to the water coming through the cover. This is completely unacceptable. However, it was a great grill, easy to assemble, but the rusting due to the cover I have to give this a 1 star.

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reply from GrillinGal

We would love to get a little more feedback from you to better understand what all is going on. If you would reach out to our customer service team at 888-837-1380 or at customerservice@rankam.com

Apr 8, 2021
Bgerhards
3 out of 5 stars review

You Definitely Get What You Pay For

Bought this griddle a month back, last one on the floor, should've waited for the next one to come back in stock. The sides of the box looked okay but the frame was bent. The top griddle has a few deep scratch marks as well. This seems like an end of the line griddle or used griddle. The cover is absolute garbage. A small gift of wind bless it right off. I'm in the price of finding an aftermarket cover so I don't have to put the griddle in my shed after each use. Otherwise it cooks well. I'm having a blast cooking a lot of meals with it.

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reply from GrillinGal

We are sorry to hear you are having these issues with your griddle! We are glad to hear it is cooking well for you! If you need replacement parts please reach out to our customer service team at 888-837-1380 or at customerservice@rankam.com

Apr 18, 2023
Shane803
1 out of 5 stars review

Quality is crap

I haven't liked this griddle since putting it together. Some of the cheap parts didn't fit / align well together but for the price, I figured I could deal with it. Now having used it MAYBE 10 times, there's nothing I like about it. I simply think it's incredibly cheap and it shows in the level of quality that I've experienced. I'll be returning mine and upgrading to something of better quality.

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Oct 15, 2023
Nelly
2 out of 5 stars review

It was dirty and dented

The product arrived really dirty and dented. I was looking forward to it. But it arrived full of dirt and dented and will be returning it. The box was heavy. The cardboard was not the strongest for such heavy box.. I am a bit disappointed we were looking forward to it

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Jan 28, 2024
CanPartyof5
2 out of 5 stars review

Bad delivery!!!

Very disappointed in the delivery. The box was torn in multiple places. It was left out in my yard very close to the road side. Not on my porch. It's looked as if it was dropped while trying to bring to my door and that was where they left it. After opening, we found several dents. The cover provided with the grill doesn't provide much protection from rain. It left our grill soaked. We will, more than likely, purchase a different cover elsewhere.

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May 11, 2023
Standing Water
3 out of 5 stars review

Place a tall catainer under cover to tent it. Will help keep water of it.

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Dec 26, 2021
Gene
1 out of 5 stars review

Will not heat up

Burners do not burn hot enough to even season the griddle. Therefore cooking temps are not correct

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reply from GrillinGal

We would love to get a little more feedback from you to better understand what all it going on. If you would reach out to our customer service team at 888-837-1380 or at customerservice@rankam.com

Jun 26, 2022
Jose
5 out of 5 stars review

Been Using it weekly for a year now, and it's amazing, especially for the price point.

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Jul 11, 2020
Jen
5 out of 5 stars review

keep it simple!

Excellent product. Easy to assemble and does the job!

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