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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
4.7 out of 5 stars
stars
14.5K ratings6,247 reviews
  1. 5 stars83% (12K)
  2. 4 stars9% (1,263)
  3. 3 stars3% (449)
  4. 2 stars2% (279)
  5. 1 star3% (504)

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Showing 921-930 of 6,247 reviews
Feb 14, 2015
Pandori
5 out of 5 stars
5 out of 5 stars review

Soft as a cloud

[This review was collected as part of a promotion.] Charmin Ultra Soft is divine, is quality, quantity and softness. First off, i'm a mother of two little girls, we go through A LOT of toilet paper. Typically a roll lasts a day, but these lasted way longer. I had no complaints from my little ones after they used it. The other great thing is you'd think with the softness and thickness that maybe it wouldn't flush?? Nope not an issue at all.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Mar 8, 2017
squibs
1 out of 5 stars
1 out of 5 stars review

Less than impressed

Charmin says you shouldn't be left thinking "good enough" when it comes to the bathroom but I was left with less than that after using Charmin Ultra Soft. It was soft yes, but fell apart in use. Charmin is a well-known company that has been around for quite some time, I expect better when using their product. The quality is not worth the cost.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from The Charmin Team

We understand how bear-y frustrating this must have been. Since we haven't made any recent changes to our Ultra Soft TP, this isn't something we'd expect. We'd like to learn more about what happened and try to help. When you have a chance, please give us a call at (800) 777-1410 so that we can further assist you.

Jan 20, 2015
Anonymous
5 out of 5 stars
5 out of 5 stars review

Oh how good it is

[This review was collected as part of a promotion.] I just can't say enough about this product! It's amazing and sure makes me want to shout it from everywhere lol I know that sounds crazy about toilet paper but my tp purchases in the past are nothing compared to this. So soft and lasts forever!! Thank you for letting me try this before buying and I'm for sure a life time customer Charmin!

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Feb 2, 2015
pixiedeenie
4 out of 5 stars
4 out of 5 stars review

Charmin Ultra soft Bath Tissue

[This review was collected as part of a promotion.] I recently agreed to try the new Charmin ULTRA SOFT Toilet Paper and have to agree, it is super soft and cushy. Because of its thickness, you do use less than thinner toilet paper brands. However, I noted that the rolls are getting narrower and narrower, even if by minute degrees. The reason I noticed it is that we have a toilet paper holder that the rolls snap into, thus revealing when they are narrower than usual. The difference is only fractions of an inch narrower than normal brands, but enough to make the rolls fall down on our holder, so that it's hard to roll the paper easily. Soft and cushy, definitely, but I don't think the price is very competitive. If it were, I would definitely switch!

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jan 17, 2015
Anonymous
5 out of 5 stars
5 out of 5 stars review

The amazing TP Charmin

[This review was collected as part of a promotion.] The large rolls are a great size and a super cute design on each and every roll. The super soft feel is amazing and it does not plug up the toilet when a certain someone grabs to much. The strength of each sheet is amazing it does not take very much to get the job done

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jan 14, 2015
Tsrgrl99
5 out of 5 stars
5 out of 5 stars review

Charmin Review

[This review was collected as part of a promotion.] I enjoyed Charmin Ultra soft bath tissue. It was really soft and absorbent! I would highly recommend this product to family,friends and any one else who is interested in switching their current bath tissue. Thank you!

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jan 21, 2015
tinkerbell4677
5 out of 5 stars
5 out of 5 stars review

CHARMIN ULTRA SOFT

[This review was collected as part of a promotion.] I am a shopper who is always looking for more from my buck, I am shocked about how big these rolls were. I love how soft Charmin Ultra is, it doesn't feel like I'm using sand paper and it cleans really well. With the thickness I don't have to worry about my kids wasting it. I am defiantly switching to Charmin Ultra. :)

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Feb 24, 2024
Dennie
1 out of 5 stars
1 out of 5 stars review

Scalloped mistake.

I don't know who convinced you your scalloped perf knife was a better idea but... I have found it a lot more prone to tear outs than the straight perf. And it doesn't fold well either. I'm 76 &  have used Charmin for years. But, this change has got me considering other brands. I hope your not totally vested in this.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from Customer Care

Greetings, Dennie, thanks for sharing you're not a fan of the elegant "Smooth Tear" perforation featured in our Charmin Ultra Soft rolls. We'll be sure to pass your message onto our Team, butt we hope you'll consider giving another version of Charmin a try. Our Charmin Ultra Strong, Ultra Gentle, or Charmin Essentials Soft may be perfect for your home. When you have a moment, give us a jingle for a paw of assistance, to give one of these choices a try. We're here every weekday, from 9 AM to 6 PM, EST. Our number is 1 (800) 777-1410.

Sep 3, 2022
LBC1
1 out of 5 stars
1 out of 5 stars review

YOU HAVE CHANGE IT AND SELLING IT AS THE SAME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

"I have used Charmin Ultra Soft for many years and have been very satisfied until now. Apparently, I am not the only one dissatisfied. People are telling you the product is not the same, please listen to what is being said and check into it. Something had to of changed or customers would not be complaining." The way it is cut and tears is even different and it IS NOT ULTRA SOFT any more! NOT THE SAME PRODUCT AT ALL! I WILL be buying A DIFFERENT BRAND from now on. "It's possible that some bear hit the wrong button and for that we're very sorry" You are pulling our leg with that statement, YOU HAVE CHANGED IT AND WE ARE NOT HAPPY !!!! Apparently YOUR Quality standards are NOT AS HIGH AS OURS, or as high as they should be!

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from The Charmin Team

Please know that we do have many quality checks in place to make sure that your Charmin reaches you in the best possible condition. We haven't made any changes to our Charmin Ultra Soft, and we're sorry if this instance doesn't measure up to our standards. You mentioned that it is tearing differently. If you have a scalloped edge when the TP tears, we are testing a new perforation. If you have questions, or if we can help you further with this please give us a call at (800) 777-1410. We're here to help.

Jan 31, 2015
moneymommy334
4 out of 5 stars
4 out of 5 stars review

Happy Butts

[This review was collected as part of a promotion.] We recently received a package of Charmin ultra soft to try out. It is a product that i will definitely start buying. It will however not be the only product I buy. Charmin ultra soft lives up to its name if not surpasses. It is strong and so soft, you will have a family full of happy butts! The only downfall is that the rolls do not last very long. It is so thick and soft that although the roll looks like it would last as long as other brands, it lasts only a fraction of the time. With 4 little ones, it would not be practical money wise to have this as our sole brand.

Review from charmin.com
Helpful?22BGAL331U3T13615453039