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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
4.7 out of 5 stars
stars
14.5K ratings6,245 reviews
  1. 5 stars83% (12K)
  2. 4 stars9% (1,263)
  3. 3 stars3% (449)
  4. 2 stars2% (279)
  5. 1 star3% (503)

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Showing 71-80 of 6,245 reviews
Apr 1, 2026
LauraB
5 out of 5 stars
5 out of 5 stars review

Best toilet paper brand 🔥

Literally been using this toilet paper since I was a kid and now I don't want to any other brands except for Charmin. Anything else leaves behind all the fuzzies that I can't stand.

Review from influenster.com
Helpful?22BGAL331U3T13615453039
Jul 28, 2025
JS
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

No value here

Shorter rolls (width), crushed centers (inside tubes) even though outer packaging looked fine, expensive compared to anywhere. Only offered it seems to drive sales to store brand.

Helpful?22BGAL331U3T13615453039
reply from Charmin

We always expect our consumers to receive Charmin in the highest quality condition, so we're sorry to read your review, JS. However, if you call us at (800) 777-1410, we'll be happy to make it up to you!

Dec 19, 2023
Barbara
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Love/hate relationship

I love how this new toilet tissue tears, but I dislike — no I hate how they are shorter rolls. When you put it on the toilet tissue roller, it doesn’t go all the way across which means you’re really getting less paper.

Helpful?22BGAL331U3T13615453039
reply from Charmin

Thanks, Barbara, for reaching out to Charmin, and sharing the love and hate you have for our rolls. We're so sorry you're disappointed in the width of your Extra Mega Rolls. It sounds like you're more used to picking up the Jumbo rolls you can regularly purchase at club stores like Sam's Club. Jumbo rolls are 4.2" across at the core, while Mega Rolls core width is just under 4". Next time you're at Sam's Club, ask them when they plan on having Charmin Ultra Soft Jumbo Rolls in stock; we're sure they'll happily help you with this. You can also call them at 1 (800) 746-7726.

May 6, 2024
Guy next door
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Tears up in the wrong places

Do not buy this unless you want little bitty pieces up your… every time I use it my finger ends up in the wrong place… use the Sam’s brand.. cheaper and durable. This time cheap is better.

Helpful?22BGAL331U3T13615453039
reply from Charmin

We understand your frustration and are beary sorry your TP is tearing incorrectly. We regularly shut down our manufacturing lines to ensure all the mechanics are in working condition so you receive your TP in perfect condition, and we're so beary sorry this isn't your experience. So we can learn more about your product and assist you further, call us at 1-800-777-1410, M - F, 9 a.m. to 6 p.m. EST.

Sep 22, 2024
Soulaqua1929
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Go back to 5 years ago!

Quality control, it’s super dusty the paper is so cheap at this point it leaves dusty residue behind after cleaning. Use to be the best. What is going on with all these products. From a-tips to lotions just horrible and increasing prices ugh!

Helpful?22BGAL331U3T13615453039
reply from Charmin

We're sorry to learn of your recent experience with Charmin Ultra Soft. What you've described isn't what we'd expect since our TP goes through such extensive quality and consumer testing. We'd like to learn more and help you best. Please give us a call at (800) 777-1410.

Feb 15, 2026
AnnaF
5 out of 5 stars
5 out of 5 stars review

Great TP

This is a great toilet paper. Very durable and soft. Squares are plush and can cover more usage. Definitely worth the hype. I would recommend this toilet paper.

Review from influenster.com
Helpful?22BGAL331U3T13615453039
Jan 15, 2026
DanaO
5 out of 5 stars
5 out of 5 stars review

Great toliet paper

This is a great toilet paper. It's so soft to use and and is great for people with the most sensitive skin! It's strong and so reliable to get the job done.

Review from influenster.com
Helpful?22BGAL331U3T13615453039
Jan 21, 2026
kellyt293_4301
5 out of 5 stars
5 out of 5 stars review

The only brand I have ever used

I don’t buy anything but Charmin. When I was growing up, we used this brand and it continued when I went out on my own. You can’t beat the absorption, the softness and when you see that blue bear, you know exactly what you’re getting.

Review from influenster.com
Helpful?22BGAL331U3T13615453039
Dec 31, 2023
Stink Bugg
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Charms every butt

Like a dreamy cloud drifting across my butt, it is a gentle soothing rain that washes everything away. Interesting package design where the bear is hugging it to sleep though. Only my wife does that. I guess it’s that gooooood. Sometimes she cuddles the roll instead of me! I bet it would be a pleasant choice if you wanted to TP your favorite neighbors house. When they go to take it all down, they would end up rolling it all up again and saving it for later use. However, if you know someone who spends wayyyy too much time on the toilet, this would not be a good gift. Cuz you’d almost never see that person again. And so, If you want a butt that smiles at everyone, buy this toilet paper. If your wife’s breath stinks and you need space in bed, buy it. If you want to win over your neighbors friendship just to score free dinner and a party in their pool, buy it and TP their house. And if youre out with a friend who poops a lot, go get some other lousy brand so they’ll hurry up. Im sleepy but cant sleep. Maybe I should try cuddling it like my wife does. By the way, her breath does not stink. Maybe mine does. Maybe I should try eating this toilet paper. But then we would be up all night, and I got work tomorrow at 5 am.

Helpful?22BGAL331U3T13615453039
Sep 21, 2024
None
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Toilet paper

Really like Charming as a toilet paper and it has been our choice for years, but the last rolls that we have bought are terrible to separate at the sheet lines. It usually just does a jagged tear wherever you are separating it. That fact is disappointing!!!

Helpful?22BGAL331U3T13615453039
reply from Charmin

We're sorry to hear that a loyal Charmin fan like you is feeling disappointed. We can assure you that our toilet paper goes through strict quality checks to ensure that each roll reaches you in the best possible condition. This will be shared with our team, and we'd be happy to look into this further. When you're able, please give us a call at (800) 777-1410.