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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
4.7 out of 5 stars
stars14.5K ratings6,240 reviews
  1. 5 stars83% (12K)
  2. 4 stars9% (1,263)
  3. 3 stars3% (449)
  4. 2 stars2% (277)
  5. 1 star3% (503)

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Showing 421-430 of 6,240 reviews
Jan 21, 2026
kellyt293_4301
5 out of 5 stars review

The only brand I have ever used

I don’t buy anything but Charmin. When I was growing up, we used this brand and it continued when I went out on my own. You can’t beat the absorption, the softness and when you see that blue bear, you know exactly what you’re getting.

Review from influenster.com
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Oct 21, 2025
RoughMix
1 out of 5 stars review

Garbage

This so-called “Ultra Soft” is crap. Quality definitely went WAY downhill. I guess anything to save a buck charge more and skimp on quality. Crying shame.

Review from charmin.com
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Jul 24, 2024
jem
2 out of 5 stars review

Verified Purchase

Narrow Rolls

Not as wide as rolls in the store. I was very disappointed when I put a roll on my toilet paper holder and found it was much narrower than the rolls I purchased at the store. I will not be purchase these again.

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reply from Charmin

Thank you for sharing your feedback with us, Jem. Our team is always researching, and taking in consumer feedback to help design our Charmin ways that we believe everyone will love as much as we do. We appreciate your feedback, and if you would like to share more with us, please feel free to give us a call at (800) 777-1410.

Jun 16, 2025
DCinChesapeake
3 out of 5 stars review

Not what it used to be

The amount of lint has become un"bear"able. I don't know if they changed their manufacturing process, but the last 32-pack that I purchased was just awful. I've been a life-long customer, but sadly I have to seek out another brand.

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reply from Charmin

Unbearable eh? We like your style, butt not that it's what you had experienced with our TP. Excessive lint can be caused by two factors. First, the softness is directly related to the amount of lint; meaning, the softer the toilet paper, the more lint there will be. The second cause is lint builds up on paper manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. We also run our rolls through strict quality controls. We'd normally suggest giving Charmin Ultra Strong a try, but if you've not had this issue in the past, it could just be something we missed with this pack. We'd love to make this up to you, and get you back to enjoying the go once again. Please call us at 1-800-777-1410. Our team is beary happy to take your call between 9am-6pm EST Monday-Friday.

Nov 22, 2025
cesiam15_8307
5 out of 5 stars review

Money saver

I’ve used these and they are so soft. You only need a couple of pieces to wipe. Saves a lot of toilet paper and money cause it will last longer. No need to roll a bunch of toilet paper in your hands.

Review from influenster.com
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Nov 12, 2025
sabrinap340_4160
5 out of 5 stars review

Soft and durable!

Definitely my favorite TP! Super soft and absorbent! Great for your behind, doesn’t leave you raw like some TP! Light weight as well, making it easy to use!

Review from influenster.com
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Jul 4, 2025
OallyB
1 out of 5 stars review

Lint and smaller rolls

So. Much. Lint. I’ve been using this product for a few years and recently even just blowing my nose leaves so much lint all over my face, let alone using it after using the restroom. Even just ripping some off creates a storm of lint particles in the air. Also, I’m going through mega roll packages much faster than I used to, and nothing has changed on my end. This has been an ongoing thing for a few months so it’s not a one-off. This product used to be great so it’s sad to see the quality has gone down.

Review from charmin.com
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reply from Customer Care

Thank you so much for leaving your review! Our toilet paper goes through many quality checks to ensure that you can enjoy-the-go! A few things can happen that can cause an excess of lint. First, the softness is directly related to the amount of lint; meaning, the softer the toilet paper, the more lint there will be. The second cause is lint builds up on paper manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. We’ll share this with our Quality Team and we’d love to hear more about your experience in order to make this right for you. Please give us a call at (888) 592-8488.

Jul 19, 2025
xinkedinfluensterx_8342
4 out of 5 stars review

Premium TP...

Charmin Ultra Soft truly lives up to its name. The quality is top-notch, and it's undeniably ultra soft, providing a level of comfort that makes every use feel a bit more luxurious. You can really tell the difference compared to other brands; there's no scratchiness or flimsiness here. It's also incredibly safe from tearing, which is a huge plus, especially if you've experienced those dreaded "accidents" with thinner papers. This Charmin keeps you worry-free! My only minor quibble, and what keeps it from a perfect five-star rating, is that it's a tad bit thick. I used to joke that it was like wiping with a blanket because I was so accustomed to thinner toilet papers. While that initial adjustment took a moment, the peace of mind knowing you won't tear through makes the slight thickness a worthwhile trade-off. If you prioritize comfort and security, Charmin Ultra Soft is an excellent choice.

Review from influenster.com
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Sep 1, 2025
clarkk4_1097
4 out of 5 stars review

love this so much

Charmin Ultra Soft Mega Roll lives up to its name—super soft, gentle, and extra comfortable while still strong enough to hold up. The mega rolls last a long time, so you don’t have to change them as often, which is convenient for busy households. It’s septic-safe and dissolves well, so no worries about plumbing issues. If you’re looking for a balance of softness, durability, and value, Charmin Ultra Soft is hard to beat.

Review from influenster.com
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Sep 4, 2025
justinaa_6512
5 out of 5 stars review

Soft and thick

Look i know its pricey but to me its worth it. I tried the warehouse brand and quickly changed back. Its thick, strong and most important soft. They have a new feature where the perforation is wavy so that it evenly breaks off. Nice feature but wasn't necessary. No scent but it does leave some dust. I deal with it because I love this TP.

Review from influenster.com
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