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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
4.7 out of 5 stars
stars
14.5K ratings6,249 reviews
  1. 5 stars83% (12K)
  2. 4 stars9% (1,264)
  3. 3 stars3% (449)
  4. 2 stars2% (279)
  5. 1 star3% (504)

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Showing 4,051-4,060 of 6,249 reviews
Jul 30, 2015
Reviewer name: isadove
5 out of 5 stars
5 out of 5 stars review

Best tissue ever

[This review was collected as part of a promotion.] My loyalty is to always purchase Charmin products especially Ultra Soft Tissue....I like the larger sizes of toilet tissue that way one roll lasts longer. Recommend the product!

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Dec 27, 2014
Reviewer name: changling
3 out of 5 stars
3 out of 5 stars review

Quality less

Ultra soft has changed: it is not as soft and it does not tear off easily or straight. The formerly plain soft paper is now less soft and thick, but rather is stamped with a design

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from CR

Thank you for your feedback! We are sorry you are unhappy with the quality of our TP. We'd love to discuss this further with you, please give us a call at 1-855-236-3353 Mon-Fri 9AM-6PM EST. We'd love to make this better!

May 2, 2014
Reviewer name: devlyn
3 out of 5 stars
3 out of 5 stars review

good old days

Whatever happened that now the hole in the toilet roll is twice as big as it used to be and the sheets are getting more narrow!!!!!!!!!!!!!!!!!!! Oh for the good old days.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
May 14, 2014
Reviewer name: MovingOn
1 out of 5 stars
1 out of 5 stars review

Big drop in softness and quality

As a family of 6 we have purchased a lot of Charmin over the years. But the current UltraSoft isn't nearly as soft as it used to be, so it's time to find a different brand. You ruined a great product. :(

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from CM

We appreciate your support over the years and are sorry to hear that you are considering switching to another product. While we did make slight changes to the roll, we feel our changes have only improved the quality of our TP. We’d love to chat with you more about this – would you mind reaching out to us at 1-800-777-1410 9AM-6PM Mon-Fri? Thanks so much!

Jul 28, 2017
Reviewer name: Sharpe12
2 out of 5 stars
2 out of 5 stars review

its soft and thick but bits ARE left behind

While using Charmin I found that in opposite of the bear in the commercials, we had toilet paper bits left behind, like having lint in your crevices. We actually prefer Angel Soft.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from The Charmin Team

Linty bums are definitely a bummer. We're sad to hear that you didn't love Charmin Ultra Soft, but we think you'll love Ultra Strong! Stronger means less chance of lint, and soon you'll have the shiniest hiney on the block.

Jan 26, 2016
Reviewer name: BentNotBroken
5 out of 5 stars
5 out of 5 stars review

New Beginnings

When my wife left me, Charmin Ultra Soft soaked up all my tears without having to break the bank on multiple rolls. Now I can use my money for the divorce settlement. Thanks Charmin :')

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jun 30, 2017
Reviewer name: Happy74
1 out of 5 stars
1 out of 5 stars review

Product smelled like mildew.

I purchased a large 36 pack of Charmin from Sams Club. The tissue smells like mildew. Like I I was once wet and dried out or there was some moisture where it was stored. Sams club wouldn't take it back after already being opened.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from Charmin Team

We're sorry your Charmin TP smells like mildew. Paper products are very porous and can absorb odors around them. While unusual, this could have occurred during shipping or while in a warehousing before you purchased it. We certainly want to take care of this for you. At your convenience, please call us at 1-800-777-1410 so we can make this right. We're open M-F from 9-6 ET and will be happy to help.

Jan 26, 2015
Reviewer name: Psychicsheena2
5 out of 5 stars
5 out of 5 stars review

Truly is ULTRA SOFT

[This review was collected as part of a promotion.] what can i Say it is Great thanks CHARMIN for letting me try this . i found my new brand i`ll be buying for along time gives you more for less price

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Apr 19, 2017
Reviewer name: Stacey
5 out of 5 stars
5 out of 5 stars review

Awesome product

[This review was collected as part of a promotion.] This is a great product. Very soft and each roll seemed to last way longer than other brands I have tried. This is what we use now daily in our household. Thank you for such a great product.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Apr 12, 2017
Reviewer name: Jess2142
5 out of 5 stars
5 out of 5 stars review

Softness

[This review was collected as part of a promotion.] Love this prodict Charmins is mmy family's favorite toilet paper.! We love it.! Price and quality.! Cant ask for more.!

Review from charmin.com
Helpful?22BGAL331U3T13615453039