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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
4.7 out of 5 stars
stars
14.5K ratings6,246 reviews
  1. 5 stars83% (12K)
  2. 4 stars9% (1,263)
  3. 3 stars3% (449)
  4. 2 stars2% (279)
  5. 1 star3% (503)

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Showing 281-290 of 6,246 reviews
Feb 6, 2024
Terry
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Never received this item. Refunded

Never received this item. So they refunded. Problem was I purchased this with a promotional $ off and because they never delivered it and had to do a refund, I couldn’t repurchase with the promotional $ off, because it says I already took advantage of it. Not happy about that, so I didn’t repurchase this item.

Helpful?22BGAL331U3T13615453039
Jul 20, 2024
Kat
5 out of 5 stars
5 out of 5 stars review

No residue & soft is my favorite!

It’s my favorite because there is no residue after you use it. Like every now & then, I’ll grab a piece of toilet tissue to wipe off makeup (when out of tissues!) and other brands leave a tissue “lint” on your body. So I buy the Soft Charmin always now.

Helpful?22BGAL331U3T13615453039
Oct 28, 2024
HBW
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

$$$$

To expensive

Helpful?22BGAL331U3T13615453039
Jul 3, 2024
mrshohag
2 out of 5 stars
2 out of 5 stars review

Awful perforation

The quality of this product used to be good but lately they started to do 'wavy' perforation of the individual pieces. 95% of the times, perforation is invisible!!! You just tear up the pieces randomly and without any control; leading to plenty of wastage. For the priciest toilet paper in the store, these awful 'invisible' perforation is inexcusable.

Helpful?22BGAL331U3T13615453039
reply from Charmin

We're bear-y sorry to hear your Charmin hasn't been tearing at the perforations, and would like to help. Please know, there are many quality checks in place to help ensure our products reach you in top condition, and it sounds like your recent rolls don't meet our quality standards. So that we can help you further, please give us a call at (800) 777-1410.

Jul 3, 2025
John H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bearly the clear choice

Great price and great product. Could not find this quantity for the same dollar amount in any grocery store. My concern is around the Charmin commercials. I noticed the red bears are selling the blue toilet paper and visa versus. Now I thought the red toilet paper was strong and blue toilet paper was soft. The Charmin bears clearly have a preference so why are they changing their mind and confusing the consumer. Now if Charmin said both were strong and soft then I could understand the crossover marketing but clearly that is not the case.

Helpful?22BGAL331U3T13615453039
Dec 3, 2023
Mano
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Greedy Procter & Gamble.(Charmin ...)??

Hate the reduced size??

Helpful?22BGAL331U3T13615453039
reply from Charmin

We're sorry to learn you're not a fan of the smaller Charmin Ultra Soft Extra Mega Roll. Your satisfaction is incredibly important to us, and we're sorry to learn you're not happy. We'll be sure to pass your message along to our team, as we always want to know what our consumers think. If you'd like to tell us more, we're here Mondays through Fridays, from 9 AM to 6 PM, EST. Give us a call at 1 (800) 777-1410.

Jul 10, 2024
Mary
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Charmin

Soft enough but does not tear as easily as it claims.

Helpful?22BGAL331U3T13615453039
Jan 4, 2024
Rodney
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great service

Fast and efficient service delivered right to my door.

Helpful?22BGAL331U3T13615453039
Feb 22, 2025
Kathi Spence
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality and good price

Soft to the touch and a good buy. Been using Charmin for over 30 years.

Helpful?22BGAL331U3T13615453039
Aug 20, 2024
Charmin lover
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Awful tp for being Charmin lover

I will never purchase this tp again too many left over pieces in places they shouldn’t be

Helpful?22BGAL331U3T13615453039
reply from Charmin

All that we want left behind is a Charmin clean feeling, and we're very sorry to hear that was not your experience. There can be one of two causes for excessive lint. First, the softness is directly related to the amount of lint; meaning, the softer the toilet paper, the more lint there will be. The second cause is lint builds up on paper manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. If you're dissatisfied with the amount of lint on Charmin Ultra Soft, we recommend you give Charmin Ultra Strong a try as a great alternative that is sure to help you enjoy the go as well. We'd love to help further, could you kindly give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-777-1410 for additional assistance?