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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
4.7 out of 5 stars
stars14.5K ratings6,240 reviews
  1. 5 stars83% (12K)
  2. 4 stars9% (1,263)
  3. 3 stars3% (449)
  4. 2 stars2% (277)
  5. 1 star3% (503)

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Showing 1,421-1,430 of 6,240 reviews
Nov 15, 2023
Pandyana
2 out of 5 stars review

Thinner than before

Used to prefer this brand but since they switched to the easy tear it feels thinner and there is a $10 more difference in price. I don't know that it's worth it to buy it again so I'll be checking out other brands

Helpful?22BGAL331U3T13615453039
reply from Charmin

Thanks for sharing your feedback, Pandyana. Your brand loyalty means the world to us! We'd be glad to help you with this while gathering some information on your Charmin Ultra Soft roils to share with our Quality Team. Please call us at (800) 777-1410.

Jun 16, 2025
DCinChesapeake
3 out of 5 stars review

Not what it used to be

The amount of lint has become un"bear"able. I don't know if they changed their manufacturing process, but the last 32-pack that I purchased was just awful. I've been a life-long customer, but sadly I have to seek out another brand.

Helpful?22BGAL331U3T13615453039
reply from Charmin

Unbearable eh? We like your style, butt not that it's what you had experienced with our TP. Excessive lint can be caused by two factors. First, the softness is directly related to the amount of lint; meaning, the softer the toilet paper, the more lint there will be. The second cause is lint builds up on paper manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. We also run our rolls through strict quality controls. We'd normally suggest giving Charmin Ultra Strong a try, but if you've not had this issue in the past, it could just be something we missed with this pack. We'd love to make this up to you, and get you back to enjoying the go once again. Please call us at 1-800-777-1410. Our team is beary happy to take your call between 9am-6pm EST Monday-Friday.

Nov 2, 2024
Jellybean67
1 out of 5 stars review

Dis---est

I bought 2 then returned both. It is 1-ply narrow wide, half the roll has no tearing marks and wasn't soft. It's overpriced like T----t. C---c- is 2-ply and less expensive and more rolls.

Helpful?22BGAL331U3T13615453039
reply from Charmin

We have a number of quality checks to ensure the thickness you need and that your our rolls tear with ease, so we're sorry to hear this. We'd like to make sure you get the best, as well as share your experience with our Quality Team.

Feb 3, 2015
happycatt77
5 out of 5 stars review

Charmin Ultra Soft

[This review was collected as part of a promotion.] I loved my sample of Charmin Ultra Soft which I received from the manufacturer. The rolls were larger so they lasted longer and they were so soft. I would definitely buy this product in the future. Thank you Charmin Ultra Soft for such a great product.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jan 17, 2015
spursangel
5 out of 5 stars review

Clean and smiling.

[This review was collected as part of a promotion.] Super soft and durable. One of the softest bathroom tissues i have used. A little goes a long way. Loved that it was so soft that it does not irritate your bottom. Had used Charming before, i fact it is one of the brands that I buy regularly. This product sample has definitely convinced me to go Charming Ultra Soft from now on.

Review from charmin.com
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Jan 19, 2015
pinayhoney
5 out of 5 stars review

CHARMIN ULTRA SOFT TOILET TISSUE

[This review was collected as part of a promotion.] This product is the most softest and the most durable product i have ever used. It is soft to the touch and strong enough to hold up to bodily leaks. Is even soft enough for the face I definitely would say that this is my go to product from here on out.

Review from charmin.com
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Jan 19, 2015
laortiz48
5 out of 5 stars review

Softness Experience

[This review was collected as part of a promotion.] Going to the bathroom you never really think much about softness and cleanliness going together other than using a washcloth to clean your body. Recently Proctor & Gamble supplied me with four rolls of their Charmin Ultra soft tissue. This tissue was one of the softest tissue that I have ever used. It provide soft, clean, and strong whether it was for my nose or for my bottom. Not only was the Charmin soft, it was also very cost efficient. Most tissues that were soft required you to use more for the same cleanness that Charmin Ultra soft provided with the use of less. Since I have been using the Charmin Ultra Soft I have also been comparing prices. I found that the cost was not that much different. The rolls are bigger than most of the other tissue rolls plus you do not use as much when you use it. I would definitely recommend Charmin Ultrasoft to my friends and family. It is worth the extra cost.

Review from charmin.com
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Jan 20, 2014
GAFAFMOM
4 out of 5 stars review

Change In Size

I like your product, but I believe that it is very deceitful to change the product size and not have the wrapper say "NEW SIZE". I was shocked when I went to the store and instantly saw that the package was noticeably smaller! The rolls are shorter and the diameter is smaller as well! It's sad to see that you have gone in the same direction as other companies by making the product smaller and charging the same price! (Kind of like ice cream...it used to be a half gallon, but is now 1.5 quarts for the same price!) Sorry to see you don't have enough faith or confidence in your product to just raise the price instead of decrease the amount.

Review from charmin.com
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Jan 19, 2015
katacom
5 out of 5 stars review

Ultra Soft and strong too!

[This review was collected as part of a promotion.] I received a free sample pack of Charmin Ultra Soft from Charmin. I did currently use Charmin, but it was Charmin Basic. The rolls of Charmin Ultra Soft are quite large. Although I thought I got a better deal on buying the basic because it was a bit cheaper, I was wrong. It does take less paper of the ultra soft to get the job done. And the product being called "ultra soft" is right on the money. It is soft(and strong too)!

Review from charmin.com
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Jan 21, 2015
Anonymous
5 out of 5 stars review

CHARMIN ULTRA SOFT REVIEW

[This review was collected as part of a promotion.] Charmin ultra soft is amazing! After trying this for the first time I realized how much I loved it! Everyone in my family enjoys it because of how soft it is compared to the previous brand we were using, I also noticed how much less toilet paper we used and how much longer it lasted. It is also much more affordable than othe brands we have used here in my household.I thank you for giving me and my family the opportunity to try this brand and we will continue to use it.

Review from charmin.com
Helpful?22BGAL331U3T13615453039