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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,064 ratings1,028 reviews
  1. 5 stars73% (775)
  2. 4 stars16% (165)
  3. 3 stars7% (73)
  4. 2 stars2% (26)
  5. 1 star2% (25)
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Showing 801-810 of 1,028 reviews
Sep 4, 2023
Momof3
5 out of 5 stars review

Clever Creation for Kids!

This is such a clever and simple way to ensure my kids are getting the appropriate portions of healthy food in a school day and that out will be fresh when they get to it at lunchtime! Bonus, bentgo customer care is an awesome team to experience. We had an issue with our first purchase and they were more than helpful in resolving our concerns!

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Mar 30, 2023
HappyCustomer
5 out of 5 stars review

Great for keeping lunch orderly and cool!

We use these everyday for lunch. The kids love that they have a different food in each section which doesn’t mix and stays cool. The kids all take lunch at different hours and they all say their lunch stays cool for the day! Very happy with this product!

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Aug 19, 2023
TwinMama
5 out of 5 stars review

Great Size, Great Seal

We were looking for a lunch box with cooler pack that had a reliable seal and would fit in our toddler twins’ small backpacks. It was a tall order, but this checked all of the boxes. We haven’t had any issues with it opening by itself and the food stays in its own compartment. We had a latch issue with one box just past the one-year mark, and are currently working with Bentgo on replacement since these also have a two-year warranty. That’s a big plus!

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Helpful?6RF9XOPJYJQF13615207858
Mar 22, 2024
Javier
5 out of 5 stars review

Makes life easier

This is a very practical way of packing lunch everyday. Also because of the ice pack there is no need to fit in the lunch box any other ice packs with different shapes that do not fit and make this task a daily puzzle. The compartments help me to increase variety and limit size of each food.

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Sep 12, 2021
CT123
4 out of 5 stars review

Does NOT chill.. but maybe better this way.

I bought the Bentgo Chill box for my preschooler. We used it a few times with the inner ice pack on some outings and picnics, and the food inside did NOT stay chilled. The ice pack is a thin piece of plastic that you freeze, not a true ice pack. I also found that it was impossible for my 3 year old to close with the ice pack inside. So we have been using it without the inner ice pack for school and I put a real ice pack in his lunch box on top of the bentgo box. I must say though, I do like the set up of this bentgo box better than the other (non chill) kids bentgo box. It holds plenty of food for my 3 year old for lunch (although we pack a separate morning snack). For older kids, you might want to find something larger. He has been able to close the box without the icepack on his own after some practice at home. I would recommend putting the bentgo box inside a soft lunch box because there have been a few occasions that he did not snap it close completely, and some food or liquid did spill out. Putting in another soft lunch box protected his backpack and stuff from getting covered in food. I recommend this box if you can find a good deal. But I would not purchase it just for the "chill" aspect, because you will be disappointed.

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May 23, 2023
Ambrosha007
5 out of 5 stars review

The best hands down!

I have two children and have purchased three Bentgo chill boxes for them each- I love the chill box because of the built in ice tray feature- keeps my kids lunches cold all day- when I unpack their lunches in the evening they are still cold. Perfect size box for toddler/kinder and up! After a year of daily use the latch part broke and I notified Bentgo- and not even five days later had a new box arrive in the mail- awesome customer service which is why I will not buy any other brand!

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Helpful?6RF9XOPJYJQF13615207858
Jul 20, 2025
Val12345
3 out of 5 stars review

Too big

Great idea but it doesn't fit in regular lunch box.... I bought 2 and I can't use it for my child

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Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Val1234, Thank you for sharing your feedback. We're sorry to hear that the Bentgo Chill Max lunch box didn’t meet your expectations and didn’t fit your child’s lunch bag. We know how important convenience and compatibility are for busy parents and little ones. We’d love the chance to make this right and help you find a better match—we offer a variety of lunch box sizes and styles to suit different needs as well as list the dimensions of our boxes on the product pages, which can assist in selecting the right size for your needs. Please feel free to reach out to us at (657) 275-3738 or support@bentgo.com. We’d be happy to assist you! Thank you again for your input, and I hope we can help you find a lunch box that better suits your needs. Thank you, Jessica Bentgo Support

May 9, 2023
Jan 67
5 out of 5 stars review

Great product

Bought backpack and lunch pail for granddaughter Christmas present . She is in nursery school and both are very durable. Lunch pail does not leak at all with the five compartments !

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Aug 29, 2023
Shay
5 out of 5 stars review

Great 2-in-1 bag for kids

We used the bentgo lunch box last year and loved it! This is a great addition for this school year because they’ll not have to carry separate bags. The kids love the design!

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Sep 7, 2023
Jroch
4 out of 5 stars review

Great customer service

My son got a chill bento box as a gift. It's great option to use the chill pack. However the clip mechanism doesn't Close properly. So customer service will be sending us a new one.

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Helpful?6RF9XOPJYJQF13615207858