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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,100 ratings1,064 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (171)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (31)

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Showing 801-810 of 1,064 reviews
Sep 9, 2021
Reviewer name: Mamaw24
4 out of 5 stars
4 out of 5 stars review

Perfect portion sizes

I did a trial run at home with the ice pack and wasn’t impressed. It didn’t stay cold for hardly 2 hours. But other than that it’s a very cute lunch box and easy for a small child to open. I would be afraid to pack something that requires it to be kept cool for more than an hour or hour and a half.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Sep 16, 2022
Reviewer name: Arimaria
4 out of 5 stars
4 out of 5 stars review

Great Customer Service!

My daughter received this as a gift. She’s doesn’t eat much of a lunch and is more of a snacker so was excited for this product plus it’s not super bulky and liked that it comes with the cooking pack. Unfortunately it wouldn’t close/seal properly. Wasn’t sure Id be able to have this resolved without hassle, but customer service was quick to respond and will be replacing this item. Thanks so much!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Oct 24, 2020
Reviewer name: Sai22
5 out of 5 stars
5 out of 5 stars review

Bentgo box

[This review was collected as part of a promotion.] The bentgo box came in a neatly packed box with care instructions. The box is leak proof and it’s a chill box . The top compartment can be taken and you don’t need to buy a cool pack, the bottom layer acts as cool pack . The food will stay fresh . The portion size is perfect for kids.The lock is easier for kids to open and it’s very compact. Its BPA free and dishwasher safe. The tray is microwaveable . This is definitely a must buy.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Jul 8, 2023
Reviewer name: DCTwinMom
5 out of 5 stars
5 out of 5 stars review

My twins love them!

Bought these for my twins when they started preschool. The size is perfect for school lunches, the built-in ice pack is super convenient, and, in the two years since purchasing them, I've never had an issue with leaks. So pleased with the product, that I brought a second set. Highly recommend!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Oct 22, 2020
Reviewer name: kmtmbt1
5 out of 5 stars
5 out of 5 stars review

high quality

[This review was collected as part of a promotion.] The Bentgo Kids Chill is very high quality, super durable for little kids. It is perfect for their little hands and easy for them to open/close. It has rubber on edges to help keep it from getting scratched up or cracked if dropped. I love that it has the secure locking lid, the little compartments for foods, and the ice pack tray too. The trays are microwave and dishwasher safe, that is a major plus for me. Makes caring for it that much easier. It is spill proof and fits right in the back pack nice too. I would definitely recommend any parent to get this for their kids. It makes packing a lunch super easy with the portion control little compartments and ice pack tray built in already (ice pack tray is removeable though).

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Nov 15, 2023
Reviewer name: Kena
4 out of 5 stars
4 out of 5 stars review

Good quality product

I bought this in the summer of 2023 before the start of the school year for my daughter. I absolutely love how it has an integrated ice pack, which saves so much space from having to include a separate one into her lunch bag. The compartments are great and good sizes. I think the product could have been even more amazing if it was modular and we can swap out the food tray for a different version like the one that’s big enough to fit a sandwich in it, and having the rubber seals on the tray edges instead of the lid.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Nov 9, 2023
Reviewer name: TikkoTikko
5 out of 5 stars
5 out of 5 stars review

Great experience with the customer support

We bought a Bentgo chill box almost 3 months ago. We noticed a few molds on the lower side of the box. When we reached out to the support team, they were very supportive and quick with their responses. We are being told to receive a replacement soon. Happy to be a Bentgo user.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 28, 2024
Reviewer name: LizM
3 out of 5 stars
3 out of 5 stars review

Disappointed in ice pack

I love the idea of this box with the ice pack. My pre-k daughter used this for the first time and I was quite disappointed that the ice pack didn’t stay cold very long. Our daughter did not want to eat her warm cheese slices with crackers. Luckily the other items didn’t need too much of a chill to them.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi LizM, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Sep 20, 2022
Reviewer name: Nell
4 out of 5 stars
4 out of 5 stars review

Great Lunch box

I bought a set of lunch and snack boxes. I am very satisfied with my purchase.The food remains fresh and I have not noticed any leak thus far. I contacted customer services as the lunch box was hard to open and they reacted quickly, sending me a replacement box.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Oct 2, 2023
Reviewer name: LC1984
3 out of 5 stars
3 out of 5 stars review

The good and bad

We absolutely love this lunchbox. It’s the perfect size for my elementary school girls. We love that there Is a removable ice pack attached to the lunchbox. We also love that it is dishwasher safe. With that being said it is extremely poorly designed. The latch to open it close The lunchbox CONSISTENCY breaks every six months. We have had to replace the lunchbox maybe 4 times each child. I’m hoping That bentgo creates a better design for the latch, maybe something metal and not plastic . I can’t imagine that this is not occurring with the majority of elementary aged children. I have two girls that I would not call “aggressive”. Its a shame because it’s such a great design else wise.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from CS

Hi Laura, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com