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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,073 ratings1,037 reviews
  1. 5 stars73% (779)
  2. 4 stars15% (166)
  3. 3 stars7% (75)
  4. 2 stars3% (27)
  5. 1 star2% (26)

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Showing 791-800 of 1,037 reviews
Dec 19, 2023
Bell90
3 out of 5 stars review

Leaks

I bought my daughter a Bentgo Kids Chill back in August based on all the amazing reviews. Let me say, I’m not sure it’s worth all the hype. The food stays room temperature (or cool-ish when you include the freeze pack) and the seals are not that great, compartments leak into one another.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Support

Hi Annie, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 13, 2024
stingbat
2 out of 5 stars review

Icepack Does Not Keep Food Cold

First off I want to say that we've owned a Bentgo Kids Box for the past two years and absolutely loved it. My son likes certain foods only if they are cold though (cucumbers, celery, berries, etc), so I was excited to see that Bentgo made a Chill lunchbox version with a compatible icepack. Unfortunately our experience over the past month is that the icepack does not keep his food cold through lunchtime (~4 hrs after I pack his lunch) - let along through afternoon snack time. So - in a nutshell - get a Bentgo Kids Lunchbox for regular foods - they are awesome! But if keeping food cold is your goal search elsewhere for a different lunchbox.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Sarah, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 13, 2023
Nbray2007
5 out of 5 stars review

Excellent Customer Service

We bought this lunch box a year ago and the latch stopped working. Contacted customer service and received a quick response from a representative named Scott. Scott was so helpful and understanding! He offered to replace our lunch box and send it to us promptly. We are grateful to bentgo for excellent customer service!

Review from Bentgo
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Nov 3, 2023
BoyMom3
5 out of 5 stars review

Great product!

I purchased three bento boxes for each of my kids (7,3,2). It makes packing lunch easy and offers variety of options for kids to enjoy at school and daycare. I love the versatility of packing cold or room temperature lunches. Great product and excellent quality.

Review from Bentgo
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Jan 9, 2024
KTURB
5 out of 5 stars review

My Son Loves His Lunch Box

I purchased the chill lunch box about a year ago from my toddler. He uses it daily at daycare and it has been great! He likes that he can open it himself and each food has its own spot. The freezer pack is perfect to keep his lunch cold because the daycare doesn’t refrigerate lunches for the kids. I would highly recommend this product.

Review from Bentgo
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Feb 15, 2023
jaylew22
5 out of 5 stars review

Great product!

We got this for my toddler that was starting school and it has been a Godsend for us. She is able to have her lunch as well as snacks in one sitting without multiple bowls. We opted for the one with the cooler at the bottom to keep her fruit chilled! Highly recommend!

Review from Bentgo
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Jul 8, 2023
MAP4
4 out of 5 stars review

Rocket

I bought this back in August 2022. Brand new from backstock. After few months. The colors started to fade away but I didn’t want to spend more money on another new one. It was nice and simple design for anyone into rockets or space. The back strap for extra support came undone as well.

Review from Bentgo
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Sep 4, 2023
Shawnna
4 out of 5 stars review

Good for elementary school.

The product is good for elementary school (age 5-8). It would be a bit small for older children. The ice pack stays cold enough for school and is a nice alternative than a separate ice back. We had an issue with the clasp popping open so we would use a rubber band when we sent the lunchbox to school. However, customer service is excellent (5 stars for customer service).

Review from Bentgo
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Nov 3, 2022
Mom_who_loves_bentgo
5 out of 5 stars review

The best lunchbox that will keep your food cold

I always wanted to have a lunchbox (bento style) that will keep my kid’s food (like hummus, cheese, avocado, etc) cold and fresh for hours till they eat at lunch, this is definitely the best one you can find that will do that! The portions inside are good, easy to open and the size is perfect for their lunch boxes! Will highly recommend!!!

Review from Bentgo
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Mar 28, 2024
Sjp10
5 out of 5 stars review

My daughter loves this Bentgo box!

I ordered this Bentgo box for my young daughter. And she loves it so much. She mostly loves that it’s pink haha. But I love how easy it is to clean and store. Also it is so nice that it has a rubber material around the entire box to protect it from drops which young children often do! As a preschooler the size is absolutely perfect for her. She enjoys eating out of it!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858