We haven't used this just yet as we bought it for the upcoming school year, but so far seems to be a great product. The backpack storage is a bit shorter than a usual backpack because of the built in lunch box, but this will be fine for my daughter as she's only going into kindergarten. However, I could see that being an issue for an older kid who may have more materials and books on a daily basis

The lunchbox does a good job of chilling, according to my little, but his lunch bag has been a mess when he gets home. If he does not finish his food (yogurt, applesauce, hummus, dipping sauces etc) it leaks out of the compartment(s). The foods mix inside of the compartments as well (ie yogurt mixes into the ketchup). It’s also pretty heavy compared to other lunchboxes.

Really well made and appreciate all the pockets. Wish the bottom cooler portion fit the matching lunch box, not just the bentogo bento box alone, but the backpack is roomy enough that my daughter can fit the matching insulated lunch box into the large pocket of the backpack and uses the bottom insulated pocket for her snack. We really like this backpack!

We love this lunchbox! We also have the regular kids’ lunchbox and find this one to be easier for our 3-year-old to open independently, which is a plus at preschool mealtime. We also like the bigger compartments of this box! The only very minor downside we’ve found is that the built-in ice pack makes the box sweat a bit but it’s a small price to pay to eliminate the need for an extra ice pack.

I got this backpack for my kiddo who started TK. He only needs to have space for extra clothes and a standard folder. The main compartment can fit a folder, but the top corners get bent a little after zipping shut. With the extra clothes it gets a little tricky for younger kids to get the folder in and out. Also, our school has the kiddos place their lunch bags in a separate bin under their backpacks for easy access when snack or lunch starts. If I had known this, I would not have opted for this style backpack. Just something to keep in mind for the littlest kids starting school for the first time. My son loves his backpack so I will keep it.

As someone who wants to bring small amounts of several things for lunch, this box is the perfect size! I have both this and a Bentgo Kids, and I rotate between them. It might be marketed for kids, but as an adult with a smaller appetite, I find this to be a better size than the larger ones.

The product is excellent to keep fresh until school lunch break.

We love our Chill box... Bentgo, could you please PLEASE make a Chill in stainless steel???? That would be perfect. I don't want to choose between the food safety aspect of keeping my child's lunch cold, and the plastic-free safety aspect of stainless steel. In the meantime, I would recommend this lunchbox to anyone. Thank you :)

My kid picked this out for his kindergarten year. It took some work to figure out opening and closing it on his own, and at first, he'd sometimes not get it closed back all the way, which created a mess if he had leftovers. More importantly, the ice pack doesn't stay cold nearly long enough to keep everything cool for very long, which could be an issue if you have a later lunch or aren't storing it in a very cool place in the meantime. It would also be nice if there was a carrying bag available for this; it's kind of slippery and difficult for little hands to carry to the lunch room, especially along with a water bottle. We found a small tote bag that worked fine, but having bags made to fit (and maybe to coordinate with the colors or collabs) would be helpful. All that said, the basic usability of being able to separate out his lunch items was great, and being able to toss the insert in the dishwasher was super helpful. We got a 2 pack, but ended up putting the 2nd box away, as we usually run the dishwasher every other day, and the spare ice pack came in handy when we forgot to unpack his lunch box the night before. At the price it was, he'll be using them again this year, but if I had it to do over again, I'd just get the regular bento box and use separate ice packs.

I got 2 of these last year for my girls for school, and we absolutely loved them. Only issue was about halfway through the school year they stopped sealing correctly and the fruit juice from one compartment started to make their sandwiches/chips soggy. We love the freezable trays though!