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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,100 ratings1,064 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (171)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (31)

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Showing 131-140 of 1,064 reviews
May 23, 2025
Reviewer name: Lisa S.
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Easier opening and closing

Excellent quality and very well-made. Beautiful color choices. I wish it were easier to open and close for younger kids. I have a 6 year old grandchild who I bought this for uses this box and loves it however, she does have trouble that’s so much with opening, but in closing it.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Lisa, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Chill Lunch Box being hard to open and close. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Sep 1, 2021
Reviewer name: Alyssa
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice but easily scratched up

I really like the conscience of these lunch boxes. They are easy to clean and I really love them. But I was really disappointed after one use they are all scratched up just from being set on the sidewalk. I thought they’d hold up better for being so highly priced. :/

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 27, 2023
Reviewer name: Dr mom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth it!

We’ve got two of these for our kiddos and love them. Very well made. (We’ve got the lunch boxes, ice packs, snack containers, we are all in!) Bottom cold compartment has a zip pocket for ice packs. And keeps their lunches cold until lunch. They are usually still pretty cool when we pick them up even in the hot days. Definitely recommend to round out your Bentgo collection.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
May 11, 2023
Reviewer name: Mama of 2
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Bentgo style IMO

This is my first time purchasing the bentgo with the built in ice pack and now I wish this was the only kind we had. My kids have an easier time opening it, it keeps food colder, and it fits in their lunch bag better. Really great quality and easy to clean.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Jul 16, 2022
Reviewer name: K.D.
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not quite what I hoped for

I love the concept but it is heavy and difficult to close for my 5 year old. It’s durable and looks good but the bottom also sweats a little bit when it has the cold ice pack in it. Wish I hadn’t thrown box etc away because I would have returned for traditional style

Review from Bentgo
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Aug 18, 2022
Reviewer name: Preschool mom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Durability and sizing

Love the quality and durability of this backpack. Plenty of room to store most items. The backpack looks tall because of the lower lunchbox compartment. However, standard size folders and binders have to be tilted in the larger compartment to fit without bending. This bag is good for younger students who do not have to carry many supplies at once.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Oct 18, 2021
Reviewer name: Loraine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

What a great little lunch box. My almost 3 year old loves it! Easy for him to open by himself and carry around. I love the rubberized corners and the chill pack. This made packing for a day trip at the museum easy! I will definitely use it for when he starts talking lunches to school! I would definitely recommend.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 10, 2022
Reviewer name: bassimi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We love this backpack!

We love this backpack! I love that the bentgo box fits in the bottom. I wish there were a tad more room to include a juice box with it. Otherwise, it's amazing. I love all of the pouches in the front pocket, and the spot for a water bottle on the side. Quality material also!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 29, 2024
Reviewer name: Emz1
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Only one change...

I love the Bentgo Kids Chill Lunch Box - it seems to be locked-tight so food does not move from one section to the other while closed. The chill pack works great to keep everything cool until lunch. I appreciate that the compartmentalized tray can be put in the dishwasher, but PLEASE, please make the outer shell dishwasher safe, as well! The inside top of the outer shell is hand-wash only and it gets very messy from all of the foods touching the top/lid. It is very hard/awkward to wash with the hinge and clasp there.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Mar 19, 2021
Reviewer name: Theresa W
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very good product. A big big for smaller kids.

Overall we love the back pack. It fits our bento boxes well. I do wish it was a tad bit wider so a drink would fit better with it but I just put a juice box on its side and it seems to go well. Its also a little big for our son whose on the bigger size of his age (4.5 years) but he will grow into it. It fits all his things nicely and we don't have to worry about his box spilling on everything else if he fails to close it properly.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858