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Customer reviews for Downy Rinse & Refresh Laundry Fabric Rinse, Cool Cotton, 3 Bottles, 76.5 fl. oz. for
Downy Rinse & Refresh Laundry Fabric Rinse, Cool Cotton, 3 Bottles, 76.5 fl. oz.
4.7 out of 5 stars
stars2,434 ratings947 reviews
  1. 5 stars82% (1,984)
  2. 4 stars11% (256)
  3. 3 stars4% (94)
  4. 2 stars1% (36)
  5. 1 star3% (64)
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Showing 911-920 of 947 reviews
May 21, 2023
Hollyc
4 out of 5 stars review

Please change the bottle!!!

I love this stuff EXCEPT for the packaging. It’s the worst! The cap is too small to measure, the bottle is too tall to pour. Ends up getting my hands, the counter and the bottle a sticky mess!!!

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Oct 21, 2023
Late10
4 out of 5 stars review

Product works well. NEED BETTER BOTTLE

Please develop a dispenser that has cap that you can squeeze out the product. I’m a guy and I use this on my dry fit clothes-sometimes in the shower, sometimes the bathroom sink a squeeze nozzle would be greatly appreciated🤓🥸😎🤙

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Apr 13, 2023
Nonya75
4 out of 5 stars review

Love the product, hate the bottle

I love this product, it smells amazing and fresh! However, attempting to pour the liquid from the wide bottle opening and having it drip all over the sides and my fingers makes the experience a bit of a nightmare. Please change the bottle 🙏

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Oct 24, 2024
Steph73
5 out of 5 stars review

I’ve tried others and this by far is the best.

Helpful?3VUXX4VGGK5S13615203728
Dec 11, 2022
Jill829
4 out of 5 stars review

I don't like the lid. It's awkward

I like that I have another Cool Cotton to use on my clothes. My clothes smell so good. The price is reasonable. Can I use my softer with this too!?

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Aug 15, 2024
Infinity
3 out of 5 stars review

Sticky

It does smell good. It's very sticky. You can waste or use more than needed due to the bottle and cap. Needs improvement. Overall, a 7 out of 10.

Helpful?3VUXX4VGGK5S13615203728
reply from Downy

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a minute, please reach out to us at (800) 688-7638.

May 27, 2024
nick
5 out of 5 stars review

i bought one at Walmart my son was so impressed!! we've been buying them ever since love the smell!!

Helpful?3VUXX4VGGK5S13615203728
Nov 20, 2022
Frenchie
5 out of 5 stars review

I love this product! Great for sensitive skin!

Wow! The product delivered what Downy said it will do with impressive results. I have a very sensitive skin and sinuses and I had no side effects.

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Oct 1, 2024
Kim
3 out of 5 stars review

Too thin

I pour into the slot for fabric softener an it immediately runs down onto the washer with the detergent

Helpful?3VUXX4VGGK5S13615203728
reply from Downy

We're sorry that this has been your experience using Downy Rinse & Refresh Laundry Fabric Rinse. Kim. Our products go through extensive checks to ensure they arrive to you in perfect condition, so this isn't something that we would normally expect. We would love to gather some additional details about the bottle to share with our Quality Team and to help us best assist you. Please give us a call at (800) 688-7638. We'll be happy to help make this right.

Oct 14, 2024
Ed
1 out of 5 stars review

Horrible

Yes, it works great at removing musty towel odor. But if you have sensitive skin, it left a rash and horrible itching. Had to rewash everything.

Helpful?3VUXX4VGGK5S13615203728
reply from Downy

We hope you're feeling better, Ed. Clean laundry and happy consumers are at the heart of all we do, so we're glad you let us know, and you can be assured we'll share your comments with our Safety Team. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend you discontinue use of this Rinse & Refresh. Please know when we design our products, we do extensive research and consumer testing to create features that we think you will love, and we always take consumer feedback into account when making changes or designing future products. So we can learn more and make sure you're ok, we ask that you please give the Downy Team a call at (800) 688-7638.