Glad that Sam's club carries this so I can buy it in bulk at a cheaper price. I feel like it helps get rid of odors in clothes.

I but the cool cotton it smells amazing and it leaves my clothes smelling fresh, but the way it pours is horrible. Why does it not have a spout? Measuring is to be desired. Overall it does what is supposed to that one thing and it would be perfect

I have two messy grandchildren and one old dog with a weak bladder. This product has been a lifesaver. I have used Downy fabric softener for (literally) decades and am pleased to have this new product to add to my laundry arsenal.

Sticky, always dribbles out of the bottle and gets everywhere. It also bleached my grout where it spilled out so now I'm afraid I might accidentally spill it on clothes. I would like the product if perhaps it came in a different bottle.

Very poor packaging design. If I didn't like the product so much I probably wouldn't buy it again. That being said they need to give it an overhaul and do it fast before they lose customers. Product gets an A

I am happy with the product itself. Left my clothes nice-smelling and soft. But for someone like me with small, arthritic hands, the bottle is hard to grip and is slippery.

I love this product, it smells amazing and fresh! However, attempting to pour the liquid from the wide bottle opening and having it drip all over the sides and my fingers makes the experience a bit of a nightmare. Please change the bottle 🙏

downy rinse and refresh is the BEST thing you can add to your laundry. it smells so amazing and the scent truly lasts. I've recommended this product to my whole family!

I love this stuff EXCEPT for the packaging. It’s the worst! The cap is too small to measure, the bottle is too tall to pour. Ends up getting my hands, the counter and the bottle a sticky mess!!!

I love this stuff. It gets rid of the extra gunk in our clothes. The big BUT is that the lid/container is the worst to pour out of. On tv, you advertise the easy pour spout, but that’s not that’s in stores. It gets all over and leaks down the side.