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Customer reviews for Downy Rinse & Refresh Laundry Fabric Rinse, Cool Cotton, 3 Bottles, 76.5 fl. oz. for
Downy Rinse & Refresh Laundry Fabric Rinse, Cool Cotton, 3 Bottles, 76.5 fl. oz.
4.7 out of 5 stars
stars2,434 ratings947 reviews
  1. 5 stars82% (1,984)
  2. 4 stars11% (256)
  3. 3 stars4% (94)
  4. 2 stars1% (36)
  5. 1 star3% (64)

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Showing 11-20 of 947 reviews
Jun 11, 2025
GREEDYSMURF
5 out of 5 stars review

Verified Purchase

Happy Customer

Love this it doesn't clog in front load machines

Helpful?3VUXX4VGGK5S13615203728
Oct 29, 2025
John
5 out of 5 stars review

Verified Purchase

I find this product so much more useful than fabric softener. The chemicals are less harmful and the scent lasts longer

Review from walmart.com
Helpful?3VUXX4VGGK5S13615203728
Nov 2, 2025
TexIDas
5 out of 5 stars review

Verified Purchase

Works well!

This really helps keep my laundry smelling fresh. I use it all the time. It is great for towels and pet bedding but can be used on most loads.

Helpful?3VUXX4VGGK5S13615203728
Sep 15, 2025
ginsag
5 out of 5 stars review

Verified Purchase

Prefer over regular softeners

It leaves my clothes soft and fresh smelling. It doesn't leave a residue like I feel regular fabric softener does. I've use this now instead of regular Downy Fabric softener.

Helpful?3VUXX4VGGK5S13615203728
Jul 21, 2025
Carolyn
5 out of 5 stars review

Verified Purchase

Great smell! Works great!

Love this product! My husband does the laundry from time to time and he loves the smell of this product on his work shirts. He suggests I purchase it every time we get household cleaning supplies.

Review from walmart.com
Helpful?3VUXX4VGGK5S13615203728
Jan 11, 2025
MoldyCookies
1 out of 5 stars review

Verified Purchase

Not worth the money.

Have been using this for a while on things from heavily soiled to rewashing stored towels. I can’t say I could tell the difference between using this and not using this. I’m probably never going to use the rest and just throw it out.

Helpful?3VUXX4VGGK5S13615203728
reply from Downy

Thanks for sharing your experience with Downy Rinse & Refresh Laundry Odor Remover with Cool Cotton scent. We're sorry that you're not getting the results we all expect. It may help to know that Downy Rinse & Refresh is a low-pH rinse aid that works to remove odors and residues left behind on items you wear and use.These residues, if left untreated, can build up and lead to odor that can be difficult to remove, even with washing. If you're not getting a fresh fabric feel, it's likely you need to add more product to your wash. We'd be happy to talk further with you about this, and hope you'll reach out to us for additional assistance. We're here daily, from 9 AM to 6 PM, EST. On the weekends, we leave at 5:30 PM, EST. Our number is 1 (800) 688-7638.

May 7, 2023
Beckham
4 out of 5 stars review

Verified Purchase

Good but change the container

Love the outcome of the product but gave it 4 stars because dispensing it to your washer is difficult. The solution runs on the side of the cap after use causing the bottle to be sticky.

Helpful?3VUXX4VGGK5S13615203728
Feb 25, 2024
Lighthouse
1 out of 5 stars review

Verified Purchase

Not what I excepted

I initially received a small sample of this and thought that the way my clothes smelt was wonderful so I purchased the larger amounts. The downsize is that there is not a cap to measure so it’s a guessing game of how much to use. I am disappointed for the clothes don’t smell like when I got the sample packet; no matter how much I use. It leaves a residue on my clothes. I would not recommend this.

Helpful?3VUXX4VGGK5S13615203728
reply from Downy

We're so very sorry to hear that you were disappointed with your 2nd use of this product. With this product, to eliminate odors, you can use as little or as much as you'd like. However, we don't expect any residue to be there when using it as directed, so we'd like to learn more about what's going on and help. We can be reached at (800) 688-7638.

May 6, 2025
NS
5 out of 5 stars review

Verified Purchase

Actually works

Works well. I’ve been looking for something to use particularly on pajamas to get the set in stale smells out. First thing I’ve tried that really helps and isn’t just masking or over-scenting. I have a very big top load HE washer and used half a cup.

Helpful?3VUXX4VGGK5S13615203728
Aug 23, 2024
BankerChick
5 out of 5 stars review

Verified Purchase

Where has this been my whole life??

Decided to try this product because it was on sale, and I’m pleasantly surprised! A little bit goes a long way, and my laundry smelled great, but not perfumey. Our son has some skin allergies and sensitivities, and it works great with him especially on his bedding. We do a lot of laundry over here, and I’ve already gone through one bottle. I plan to keep buying this product.

Helpful?3VUXX4VGGK5S13615203728