Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Downy Rinse & Refresh Laundry Fabric Rinse, Cool Cotton, 3 Bottles, 76.5 fl. oz. for
Downy Rinse & Refresh Laundry Fabric Rinse, Cool Cotton, 3 Bottles, 76.5 fl. oz.
Back to item details
4.7 out of 5 stars
stars
2,562 ratings1,075 reviews
  1. 5 stars82% (2,098)
  2. 4 stars10% (266)
  3. 3 stars4% (97)
  4. 2 stars1% (37)
  5. 1 star2% (64)

Member photos

  • +126 images
Sort by |
Showing 1,041-1,050 of 1,075 reviews
Aug 15, 2024
Reviewer name: Infinity
3 out of 5 stars
3 out of 5 stars review

Sticky

It does smell good. It's very sticky. You can waste or use more than needed due to the bottle and cap. Needs improvement. Overall, a 7 out of 10.

Helpful?3VUXX4VGGK5S13615203728
reply from Downy

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a minute, please reach out to us at (800) 688-7638.

Oct 26, 2022
Reviewer name: Carolyn67
5 out of 5 stars
5 out of 5 stars review

Best product I’ve ever used

I love this product. Not only do my cloths smell great but my whole laundry area. Keep maki g this..

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Nov 20, 2022
Reviewer name: Frenchie
5 out of 5 stars
5 out of 5 stars review

I love this product! Great for sensitive skin!

Wow! The product delivered what Downy said it will do with impressive results. I have a very sensitive skin and sinuses and I had no side effects.

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Oct 14, 2024
Reviewer name: Ed
1 out of 5 stars
1 out of 5 stars review

Horrible

Yes, it works great at removing musty towel odor. But if you have sensitive skin, it left a rash and horrible itching. Had to rewash everything.

Helpful?3VUXX4VGGK5S13615203728
reply from Downy

We hope you're feeling better, Ed. Clean laundry and happy consumers are at the heart of all we do, so we're glad you let us know, and you can be assured we'll share your comments with our Safety Team. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend you discontinue use of this Rinse & Refresh. Please know when we design our products, we do extensive research and consumer testing to create features that we think you will love, and we always take consumer feedback into account when making changes or designing future products. So we can learn more and make sure you're ok, we ask that you please give the Downy Team a call at (800) 688-7638.

Dec 11, 2022
Reviewer name: Jill829
4 out of 5 stars
4 out of 5 stars review

I don't like the lid. It's awkward

I like that I have another Cool Cotton to use on my clothes. My clothes smell so good. The price is reasonable. Can I use my softer with this too!?

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Apr 15, 2023
Reviewer name: NCon
4 out of 5 stars
4 out of 5 stars review

Needs a flip ir easy pour lid.

Nice product, but needs a better easy pour lid!! All advertisements that I've seen, show a flip/easy pour lid. The product isn't like that.

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Apr 17, 2023
Reviewer name: SueZ
5 out of 5 stars
5 out of 5 stars review

Better than expected!

I was curious about the new Downy Rinse and Refresh, and after using it I am hooked! What a great product, fresh and extra crisp clean.

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Jan 21, 2025
Reviewer name: Shay
5 out of 5 stars
5 out of 5 stars review

Love the smell

I love it!!!! I use it with a certain detergent, fabric softner, and scent booster and it smells amazing.

Helpful?3VUXX4VGGK5S13615203728
Dec 10, 2022
Reviewer name: FabricSoftenerGuru
1 out of 5 stars
1 out of 5 stars review

This left no scent at all.

I washed my sheets using this in the rinse cycle and there is no scent at all. I’m going back to my former Avon fabric softener.

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Dec 23, 2022
Reviewer name: Maralina
5 out of 5 stars
5 out of 5 stars review

Great product

Love, love this product. Hate container. Needs handle, bottle bulky and spout to pour liquid through.

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728