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Customer reviews for De'Longhi All-In-One Pump Espresso & 10-Cup Drip Coffee Machine with Advanced Cappuccino System for
De'Longhi All-In-One Pump Espresso & 10-Cup Drip Coffee Machine with Advanced Cappuccino System
4 out of 5 stars
stars
188 ratings178 reviews
  1. 5 stars59% (110)
  2. 4 stars16% (30)
  3. 3 stars6% (11)
  4. 2 stars6% (11)
  5. 1 star14% (26)

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Showing 1-10 of 178 reviews
Aug 10, 2024
Reviewer name: Mindy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent product

Bought this for the man of the house, as I do not like coffee. He really likes it. As I do as well because I used to start his coffee before work every morning but with the timer we can set it up the night before and it’ll be done when he’s ready. He hasn’t used the espresso side yet but I’m sure he’ll love it as much. I would recommend this for any coffee drinker.

Helpful?1XZFHROZHTST13615014591
Oct 1, 2024
Reviewer name: CrisM
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

De'Longhi All in one coffee/espresso machine

Here’s my honest review of my new Delonghi coffee/espresso machine. The machine is very easy to use. Brewing a pot of coffee is a little noisy but it’s got a built in filter, though I still use a cone filter as well because it’s easier to clean it out. The water for the coffee gets poured into right next to the filter then you close it up and push on for it to start brewing. You can program this to start at a specific time but I’ve not done that yet. The espresso side, there’s a water compartment in the back left side that easily comes out for cleaning or filling up. There are two buttons in the front on the espresso side. The top is pressed to have the heated water to come down through the espresso. I’m learning how to put the gadget/handle into the machine that has the espresso in it. It has to go in a specific way and tightens just so. With time I’ll better figure the correct way to do it. The second button underneath the first is for the steaming wand at the side. You push that button and there’s a turn dial on the side you use to steam your milk. So I’m happy with it and in time it’ll be easier to do my espresso drinks. 😁👍

Helpful?1XZFHROZHTST13615014591
Oct 10, 2024
Reviewer name: ENEV
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Review of De'Longhi All-in-One coffee espresso mac

Makes a great cup of hot coffee. Espresso machine leaks quite a bit of water into the drain tub, so be sure to empty it with each use. It has a little red indicator that floats up to warn you when it is time to empty. Easy to clean...handwash all the parts

Helpful?1XZFHROZHTST13615014591
Jan 5, 2023
Reviewer name: Kerri
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A broke piece of plastic

It works great. However, my husband opened it on the 26th for Christmas, only used it once and a piece of plastic on the side of the espresso grate broke off. It will still work fine, but I was disappointed in the money I spent on the machine to already have a piece break off. I have a picture of the piece and where it came from on the machine

Review from De'Longhi
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Nov 13, 2020
Reviewer name: Melissa
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Worked great for a year

I owned this coffee pot for 13 months when it stopped brewing and started leaking water all over the kitchen counter. Until that point, it worked great, just disappointed that it didn't last longer for the price and reviews

Review from walmart.com
Helpful?1XZFHROZHTST13615014591
reply from DeLonghi Customer Care

Hi Melissa, we are sorry to hear you had this negative experience with your Combination Coffee and Espresso machine and to learn your unit started leaking water is disappointing. Customer satisfaction is very important to us and this is certainly not the level of excellence we strive to offer. We would appreciate the opportunity to speak with you regarding a solution to this matter. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com

Jan 7, 2023
Reviewer name: BARBARAT
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointed

Doesn't get hot enough. Coffee gets hot, but not as hot as I like. The espresso doesn't get anywhere near hot enough. You follow directions, but barely warm.

Review from De'Longhi
Helpful?1XZFHROZHTST13615014591
reply from Customer Care

Hello Barbara, Thank you for leaving your comment. We are sorry to hear that your All-in-One Coffee & Espresso Maker didn't meet your expectations. We take our customer's satisfaction seriously and we will take your feedback into consideration. Thank you for being a De'Longhi's valued customer.

Aug 29, 2024
Reviewer name: Lbatistaga
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Frustrating experience. Would not recommend

The coffee maker worked great for a week then the steamer started not working or only working for a couple seconds. After two weeks there is now a burning smell coming from the machine. I am so disappointed because I love how the machine looks on my counter.

Helpful?1XZFHROZHTST13615014591
reply from DeLonghi Customer Care

Hello,<br /><br />Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.

Mar 24, 2023
Reviewer name: Tom Owen
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Coffee maker is unliable

Can't count on auto setting for drip coffee because the clock rarely stays set for longer than a couple hours. Sometimes can't make drip coffee at all because red lights come on and drip stops working. This happened with my last DeLonghi coffee maker after a few years. With this one it only took a couple months.

Review from De'Longhi
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reply from CST

Hello Tom, thank you for sharing your feedback on our All-in-One Coffee Maker with us. We are sorry to hear you are experiencing some technical difficulties with your unit. We would love to look into this with you via video call. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm Est by calling 1-866-528-8323 and refer to ticket number 3972969. Thank you.

Apr 15, 2022
Reviewer name: Dourjob
1 out of 5 stars
1 out of 5 stars review

Brand trap and poor packaging

Without any form of warning on packaging, this product only works with one specific "reusable" coffee filter, which is supposed to come with the machine. Ours was missing the filter, and is so far useless for daily use. With the possibility of looking forward to having to reuse some mesh garbage filter once I can track it down

Review from De'Longhi
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reply from Delonghi Consumer Care

Hello, we are sorry to hear your Combination Coffee and Espresso Machine was missing the reusable coffee filter. As a reminder, this unit is also compatible with standard disposable coffee filters as well. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with a friendly associate who will be happy to find you a replacement filter. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. Thank you.

Apr 1, 2023
Reviewer name: Undercaffinated
1 out of 5 stars
1 out of 5 stars review

The magic doesn't last

I was so happy when I received this machine. Each morning the scent of coffee would wake me from my bed. Sadly the magic didn't last. Within a few months some mornings there would be coffee some there wouldn't. The espresso side still worked well. It took hours of talking to customer service to get a replacement only to have that also break down a few short months later. First the coffee side and then the espresso side. I really was a delonghi fan but now I will have to look else where. Save your money.

Review from De'Longhi
Helpful?1XZFHROZHTST13615014591
reply from CST

Hello, thank you for sharing your experience with your All-in-One Coffee machine with us. We are sorry to hear you are having some difficulties with this unit, we would love the opportunity to assist you with this matter. Please contact us at 1 (866) 528-8323 Monday - Friday 9:00am-8:00pm Eastern standard and speak to one of our lovely brand specialists. Thank you.