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Customer reviews for De'Longhi All-In-One Pump Espresso & 10-Cup Drip Coffee Machine with Advanced Cappuccino System for
De'Longhi All-In-One Pump Espresso & 10-Cup Drip Coffee Machine with Advanced Cappuccino System

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Showing 1-10 of 178 reviews
Jul 7, 2022
S. Martin
5 out of 5 stars review

Verified Purchase

Perfect for Home

I've been wanting this type of espresso maker for years and I love it. They versatility of making coffee and an espresso…awesome. The espresso turns out great for a novice. The steamer works perfectly, easy to clean. Well worth the money. It's perfect for home use.

Review from De'Longhi
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Mar 28, 2023
drip
5 out of 5 stars review

Verified Purchase

Absolutely love this machine

Purchased this for my boyfriend for his birthday as his other one died on us. It fit perfectly where the other one was and had a little bit more room. He usually makes the drinks but this has brought back out that barista I once was. Would highly recommend this machine.

Review from De'Longhi
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Oct 1, 2024
CrisM
4 out of 5 stars review

Verified Purchase

De'Longhi All in one coffee/espresso machine

Here’s my honest review of my new Delonghi coffee/espresso machine. The machine is very easy to use. Brewing a pot of coffee is a little noisy but it’s got a built in filter, though I still use a cone filter as well because it’s easier to clean it out. The water for the coffee gets poured into right next to the filter then you close it up and push on for it to start brewing. You can program this to start at a specific time but I’ve not done that yet. The espresso side, there’s a water compartment in the back left side that easily comes out for cleaning or filling up. There are two buttons in the front on the espresso side. The top is pressed to have the heated water to come down through the espresso. I’m learning how to put the gadget/handle into the machine that has the espresso in it. It has to go in a specific way and tightens just so. With time I’ll better figure the correct way to do it. The second button underneath the first is for the steaming wand at the side. You push that button and there’s a turn dial on the side you use to steam your milk. So I’m happy with it and in time it’ll be easier to do my espresso drinks. 😁👍

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Jan 5, 2023
Kerri
4 out of 5 stars review

Verified Purchase

A broke piece of plastic

It works great. However, my husband opened it on the 26th for Christmas, only used it once and a piece of plastic on the side of the espresso grate broke off. It will still work fine, but I was disappointed in the money I spent on the machine to already have a piece break off. I have a picture of the piece and where it came from on the machine

Review from De'Longhi
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Jan 7, 2023
BARBARAT
3 out of 5 stars review

Verified Purchase

Disappointed

Doesn't get hot enough. Coffee gets hot, but not as hot as I like. The espresso doesn't get anywhere near hot enough. You follow directions, but barely warm.

Review from De'Longhi
Helpful?1XZFHROZHTST13615014591
reply from Customer Care

Hello Barbara, Thank you for leaving your comment. We are sorry to hear that your All-in-One Coffee & Espresso Maker didn't meet your expectations. We take our customer's satisfaction seriously and we will take your feedback into consideration. Thank you for being a De'Longhi's valued customer.

Apr 15, 2022
Jan S
2 out of 5 stars review

Verified Purchase

Bad Purchase

This is the 3 expresso/coffee pot I have bought from this company. The model has changed from the previous one. The expresso water holder is for multiple cups. That water dispenser leaks into an overflow trap. If you don't keep an eye on it, it overflows to your counter. The coffee holder is 2/3 smaller than the previous model. You can't make your coffee as strong as before. I often wonder why they change models for the worse.

Review from De'Longhi
Helpful?1XZFHROZHTST13615014591
reply from Delonghi Consumer Care

Hi Jan , we are sorry to hear our Combination Coffee and Espresso Machine did not live up to your coffee-making expectations. Your satisfaction will always be our top priority so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to assist you with anything you made need relating to your coffee maker. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. Thank you.

Mar 24, 2023
Tom Owen
1 out of 5 stars review

Verified Purchase

Coffee maker is unliable

Can't count on auto setting for drip coffee because the clock rarely stays set for longer than a couple hours. Sometimes can't make drip coffee at all because red lights come on and drip stops working. This happened with my last DeLonghi coffee maker after a few years. With this one it only took a couple months.

Review from De'Longhi
Helpful?1XZFHROZHTST13615014591
reply from CST

Hello Tom, thank you for sharing your feedback on our All-in-One Coffee Maker with us. We are sorry to hear you are experiencing some technical difficulties with your unit. We would love to look into this with you via video call. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm Est by calling 1-866-528-8323 and refer to ticket number 3972969. Thank you.

Aug 29, 2024
Lbatistaga
1 out of 5 stars review

Verified Purchase

Frustrating experience. Would not recommend

The coffee maker worked great for a week then the steamer started not working or only working for a couple seconds. After two weeks there is now a burning smell coming from the machine. I am so disappointed because I love how the machine looks on my counter.

Helpful?1XZFHROZHTST13615014591
reply from DeLonghi Customer Care

Hello,<br /><br />Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.

Apr 12, 2023
Espresso Mavin
1 out of 5 stars review

Verified Purchase

Quality of performance.

Made good regular coffee but espresso was not acceptable.

Review from De'Longhi
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reply from CST

Hello, thank you for sharing your feedback on your unit with us. we are sorry to hear you did not enjoy the espresso side of your unit. we would love to speak to you on your experience and see what you think we could improve moving forward. Please contact us at 1 (866) 528-8323 Monday - Friday 9:00am-8:00pm Eastern standard and refer to ticket number 4015823. Thank you.

May 17, 2023
Carp
1 out of 5 stars review

Verified Purchase

Coffee machine

I love the machine but unfortunately I'm rating it 2 stars because the caffe keeps leaking every time I pour my coffee.

Review from De'Longhi
Helpful?1XZFHROZHTST13615014591
reply from cst

Hello, Thank you for leaving your comment. It is disappointing that you are having this experience, and we would appreciate the opportunity to assist you with this matter. Please contact us M-F between 9 a.m. and 8 p.m. at 800-322-3848. Thank you.