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Customer reviews for Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator for
Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator
4.6 out of 5 stars
stars
396 ratings396 reviews
  1. 5 stars79% (313)
  2. 4 stars12% (47)
  3. 3 stars2% (8)
  4. 2 stars2% (8)
  5. 1 star5% (20)

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Showing 11-20 of 396 reviews
Aug 22, 2026
Reviewer name: LilyPoo
4 out of 5 stars
4 out of 5 stars review

Smart Dog

[This review was collected as part of a promotion.] I absolutely loved my new Bespoke Side by Side. Past tense. FMy favorite thing was the auto open. My dog figured that out quickly. So, now my favorite feature is turned off and my dog has gained four pounds and her Veterinarian is not happy. So I absolutely loved my new bespoke side-by-side that's past tense my favorite thing was auto open so anyway my dog figured that out pretty quickly now my favorite features turned off and my dog is gained 4 pounds and her veterinarian is so unhappy with us

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224
Aug 9, 2026
Reviewer name: Luv2shop
3 out of 5 stars
3 out of 5 stars review

Solid fridge

[This review was collected as part of a promotion.] This fridge overall is a good fridge, never had it suddenly break down or any mechanical issues. There are a few points in the fridge if you put to much weight on a drawer/shelf the plastic may break or crack which is to be expected. Overall solid but could be made with a little better quality

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224
reply from Samsung

Hi Luv2shop, We're glad to hear your refrigerator has provided reliable performance, and value your feedback as it helps us better understand the overall customer experience. Glaiza Samsung Care

Aug 30, 2026
Reviewer name: KayW
5 out of 5 stars
5 out of 5 stars review

Modern, Spacious, and Seriously Impressive

The Samsung Bespoke AI Side‑by‑Side refrigerator has exceeded my expectations in both performance and design. The 28 cu. ft. capacity offers generous storage, and the interior layout is efficient and easy to customize. Temperature control is excellent, keeping food fresh and evenly chilled. The exterior design is sleek and modern, and the Bespoke finish adds a premium touch to the kitchen. The smart features are well‑implemented and enhance convenience without feeling overwhelming. Overall, this refrigerator delivers great functionality, strong cooling performance, and a stylish appearance. I'm very satisfied with this purchase.

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224
Aug 27, 2026
Reviewer name: KitchenReviewer
5 out of 5 stars
5 out of 5 stars review

Well-designed side-by-side

[This review was collected as part of a promotion.] The Bespoke styling gives this refrigerator a clean look, while the side-by-side layout keeps fresh and frozen items easy to reach. It offers useful storage, bright lighting, and consistent cooling.

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224
Aug 22, 2026
Reviewer name: Hood_nerd
5 out of 5 stars
5 out of 5 stars review

Great fridge!

[This review was collected as part of a promotion.] This fridge has been consistent and reliable since day one. Everything stays fresh, the crisper drawers do their job well, and there's no frost buildup issues. It's also easy to use day to day, good ergonomics, easy to access shelves and bins. Filtration keeps the water tasting clean too. Overall really happy with it and would recommend.

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224
Aug 25, 2026
Reviewer name: Todor
5 out of 5 stars
5 out of 5 stars review

The perfect blend of minimalist design and maximum

If you are on the fence about the Samsung Bespoke Side-by-Side, the Inner Beverage Center alone is worth the upgrade. Here is why this fridge stands out: ​The Inner Beverage Center: By moving the water dispenser to the inside, the exterior stays perfectly flat and clean. The AutoFill pitcher is brilliant—it refills itself automatically, and the built-in infuser lets you make lemon or cucumber water effortlessly. ​Dual Ice Maker: It doesn't just make standard cubed ice; it also makes 'Ice Bites' (smaller, chewable nugget ice). You always have plenty of ice ready for entertaining. ​Bespoke Aesthetics: It looks like a high-end, built-in custom appliance without the built-in price tag. The fingerprint-resistant finish actually works, keeping it looking pristine. ​AI Energy Mode: The integration with the SmartThings app is fantastic. The AI Energy mode tracks your usage patterns and adjusts the compressor speed and defrost cycles to lower your electricity bill. ​Space & Organization: The side-by-side layout makes it easy to organize, and the LED lighting is bright enough to see everything tucked away in the back. ​Overall, it's a beautiful, smart, and highly functional appliance.

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224
Aug 30, 2026
Reviewer name: LT0734
5 out of 5 stars
5 out of 5 stars review

Awesome Fridge

Great product no complaints super smart AI makes being in the kitchen enjoyable for a single father my kids can play music on the screen and take notes for school/grocery list I can also see my ring doorbell from it when they ring at the front door. No complaints super smart

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224
Aug 27, 2026
Reviewer name: KitchenReviewer
5 out of 5 stars
5 out of 5 stars review

Stylish and practical

[This review was collected as part of a promotion.] The Bespoke side-by-side design looks modern and provides practical storage for everyday groceries. The interior is easy to organize, the lighting is clear, and the temperature controls are straightforward.

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224
Aug 9, 2026
Reviewer name: Daniel
5 out of 5 stars
5 out of 5 stars review

Samsung 28 cu. ft. Smart Side-by-Side Refrigerator

[This review was collected as part of a promotion.] The Samsung is a solid choice if your priority is getting maximum storage capacity and a sleek look on a modest budget, but it falls short if you require full convenience features or top-tier long-term reliability.

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224
Jun 29, 2026
Reviewer name: RD Cook
3 out of 5 stars
3 out of 5 stars review

Ice drawer is a nightmare

[This review was collected as part of a promotion.] The ice drawer comes off the tracks every time we get ice. It's literally done this from day one. It would get 5 stars if not for this issue and I believe the issue is bad enough that “Bespoke” doesn't apply.

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224
reply from Samsung

Hi RD Cook, We appreciate you taking the time to share your experience with your refrigerator's ice drawer. Feedback like yours gives us valuable insight and helps us better understand expectations. Should you wish to speak with our team, please reach out through any of the channels below and provide reference number (1152796134)for assistance. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We're here to help whenever you need us. Glaiza Samsung Care