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Customer reviews for Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator for
Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator
4.5 out of 5 stars
stars239 ratings239 reviews
  1. 5 stars79% (188)
  2. 4 stars10% (24)
  3. 3 stars2% (5)
  4. 2 stars3% (6)
  5. 1 star7% (16)

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Showing 1-10 of 239 reviews
Jun 6, 2026
Rere
5 out of 5 stars review

Loads of space

[This review was collected as part of a promotion.] With this refrigerator I have loads of space for all my fruit vegetables and other dairy products to go in the fridge and the freezer space is even more amazing and the cooling feature on it wonderful

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
Jun 6, 2026
Stacib
5 out of 5 stars review

LOVE the Look

[This review was collected as part of a promotion.] I love Samsung products they are the best as far as being up-to-date in the market and having top of the line products they have all the bells and whistles and look good too love the look absolutely love the look

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
Jun 9, 2026
Dvar83
5 out of 5 stars review

Great features! Look amazing!

[This review was collected as part of a promotion.] Highly innovative, it features excellent security methods for the doors.. It looks amazing.. Something truly different and everything is effortlessly functional. We made a great choice with this purchase!

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
Jun 4, 2026
Unlucky w Fridges
5 out of 5 stars review

Gorgeous, and better than expected!

[This review was collected as part of a promotion.] This fridge looks great in our small space. This Samsung was one of the only fridges (that we haven't already had) that we were able to get to fit. Very sleek and well lit. It is a welcome change change from the typical stainless steel. Shelves seem study and the ice produces well. The sensors on the doors are helpful. No meat crisper and the internal water dispenser takes some getting used to but not a big deal for us given our situation and the cost. Hope to have this one for many years to come.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
Jun 3, 2026
Jess
5 out of 5 stars review

Beauty meets performance

[This review was collected as part of a promotion.] The refrigerator's color and spacious interior are elegantly designed to complement your home. Its distribution of storage is thoughtfully arranged for maximum efficiency. The cooler function operates with remarkable quietness, ensuring a peaceful environment. This appliance seamlessly blends aesthetic appeal with practical performance. You will find its design to be a beautiful and effective addition to your kitchen.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
Jun 11, 2026
Tinker
5 out of 5 stars review

Good size

[This review was collected as part of a promotion.] All refrigerator went out I bought the That looked like my existing one . Although I bought the larger size . Very roomy inside it's only been plugged in for two hours I'm looking forward to It lasting a long time

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
Jun 2, 2026
HBee
4 out of 5 stars review

Bespoke side by side 28 cu

[This review was collected as part of a promotion.] This side by side has enough space for just about everything. Im a sauce person and I feel like there's never enough space for my sauces without fridge looking or feeling cluttered but this fridge is well compartmentalized nothing is to tall to fit on a shelf also I really like how they set up the fridge door for beverages. Cooling wise its great and the ice drawer with scooper adds a nice touch. The provide water filter cartriages so the ice doesn't start tasting funky. They've really bailed everything right on the head.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
Jun 7, 2026
Augie
4 out of 5 stars review

Great Samsung fridge

[This review was collected as part of a promotion.] The Samsung refrigerator is great it keeps the cold side cold and the freezer side frozen. Crazy technology now a days. Doing crazy things. Automation dispensing, efficiency filtration all are awesome water tastes awesome ice is nice and cold

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
May 24, 2026
Shcal2000
3 out of 5 stars review

Paradise fridge

[This review was collected as part of a promotion.] A great fridge. Nice look and great looking design with sufficient storage and shelf space. Some minor improvements are: 1. Ice tray design is subpar. Keeps falling off. 2. No cheese drawer 3. Water pitcher dispenser is glitchy. Stopped working when filter was replaced.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
reply from Samsung

Hi Shcal2000, It's great to know you’re enjoying the design and storage of your refrigerator, and we appreciate you sharing your detailed feedback on the ice tray, the missing cheese drawer, and the water pitcher dispenser behavior after replacing the filter. If the ice tray isn’t staying in place, ensure it’s properly aligned and securely seated. For added guidance, you may refer to page 49 of the user manual. User manual: https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf Keeping the pitcher filled can be as simple as ensuring the setting is turned on. You may check the link below for more details: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ We also hear your feedback about the absence of a dedicated cheese drawer. Insights like yours help guide future product improvements. If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152542309) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

Nov 6, 2025
Larry
1 out of 5 stars review

Design flaw - Dual Ice Tray Model: RS28CB7600QL

As others have reported, a design flaw causes the dual ice tray shelf to collapse. Don't buy this model.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
reply from SEA Care

Hi Larry, Thank you for bringing this to our attention. We want to speak to you directly to provide support and see what options we can offer to help you. Feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151278687) when you message us so our team can retrieve your information. Thank you. -Kimberly