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Customer reviews for Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator for
Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator
4.5 out of 5 stars
stars201 ratings201 reviews
  1. 5 stars78% (157)
  2. 4 stars8% (17)
  3. 3 stars2% (5)
  4. 2 stars3% (6)
  5. 1 star8% (16)

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Showing 131-140 of 201 reviews
Apr 12, 2023
ztru
5 out of 5 stars review

Great Looking Fridge

[This review was collected as part of a promotion.] This fridge is great! The color of it lends itself to a sleek looking kitchen and the glass doesn't show smudges when touching the doors. The fridge size is much bigger than I was expecting and the drawers/shelves go back pretty far, and there isn't a lot of weird angles inside the fridge. The ice dispenser in the freezer is great as it has two baskets for ice and the large ones aren't too big, and the small ones are great for beverages. It is also nice that the shelves come in to parts so you can have a half shelf if needed for tall beverages. The water pitcher auto refill is really nice and quick so no waiting for fresh filtered water.

Review from The Insiders
Helpful?28V7Z61IN8P313614953224
Sep 6, 2023
SheShe
5 out of 5 stars review

Beautiful and Functional

[This review was collected as part of a promotion.] I’ve had this fridge for a couple months and I just love it. It is such a big step up the piece of garbage LG I had prior. Design, functionality and space all get an A+ from me. Interestingly enough even the filtered water tastes better than prior fridge!

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
Apr 11, 2023
amazed521
5 out of 5 stars review

Beauty of My Bespoke

[This review was collected as part of a promotion.] I was very surprised in the unique design of my new refrigerator, it comes high recommended to those who love the technology. My teenagers fell in love with ice bites. The Bespoke has a sensor handle that allows the doors open with a simple shadow of the hand. The refrigerator has more room than I expected and I was able top organize my food in sections to find it easier. The Bespoke immediately connected to my cellphone app that I had already on my phone with my other smart devices. I personally fell in love with the water dispenser on the inside along with a water picture to pour a cold glass of water. I highly recommend this product it is also a great space saver in your kitchen. Everything was an easy set up from the unpackaging to hooking up the water to connecting to the app. Samsung has done it once again.

Review from The Insiders
Helpful?28V7Z61IN8P313614953224
Aug 20, 2023
Samsung repeat customer
5 out of 5 stars review

Beverage center!

Had this installed about a month ago and am completely satisfied with the purchase. Switched from a French door to this side by side because I wanted better visibility and organization in the freezer. Love the clean appearance and looks even better than i expected! Took a couple of days to get accustomed to how the doors open and now I think it’s great. The beverage center is a very convenient feature that gets tons of use.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
May 17, 2023
Eric
5 out of 5 stars review

We love our new fridge!

[This review was collected as part of a promotion.] We love this refrigerator. We wanted a side-by-side and we had a hard time finding one we liked when we saw this was available we jumped on it. It’s perfect. It’s all the features she could walk from refrigerator.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
Apr 7, 2023
Rjonrye
5 out of 5 stars review

So excited for this fridge!

[This review was collected as part of a promotion.] the Bespoke collection's elegant and sleek design has exceeded my expectations. The handle-free, flat panel design lends a sophisticated and modern feel to my kitchen. The interior is equally impressive, with a spacious capacity and innovative door storage options that help keep everything organized and easily accessible. The fridge's air circulation system is top-notch, ensuring that all items remain at their optimal temperature and freshness. I especially appreciate the all-around lighting, which illuminates every nook and cranny of the fridge evenly. The Bespoke collection's smart technology adds an extra layer of convenience and practicality. With the Smart Things app, I can manage my fridge remotely and receive alerts if the door is left open, making sure my food stays fresh and safe. Additionally, I receive notifications when the filter needs changing, ensuring my fridge is always functioning at its best. In conclusion, I wholeheartedly recommend the Bespoke collection to anyone in search of a high-quality, innovative refrigerator that perfectly blends style and function. With its stunning design, advanced technology, and top-notch features, it's an investment that is well worth making.

Review from The Insiders
Helpful?28V7Z61IN8P313614953224
May 16, 2023
Disneymomheather
5 out of 5 stars review

Amazing. Must buy!

[This review was collected as part of a promotion.] We purchased this for our new house and we would have never guessed after several refrigerators everything from the flex to the one with the screens this is the best fridge we have ever had especially with 3 kids under 10.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
Jan 18, 2025
poesia82
1 out of 5 stars review

Disappointment

Purchased in August 2024.I loved the simple design, beverage center, and that it came in white. November 2024 it stopped cooling although the digital temperature read NEVER changed. So while our food was spoiling it still read that it was at perfect conditions. Had that at least been accurate we could have saved some food and the got it fixed in a more timely manner. January 18th 2025, less than five months after purchasing the fridge SAME PROBLEM. Needless to say, any fridge less than 5 months old should not fail TWICE. Don't buy this fridge.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
reply from SEA Care

Hi there, Maximizing your refrigerator's features is important. Let's get the information you need to ensure the fridge operates smoothly. The link below will guide you in ensuring the refrigerator is cooling by selecting the scenario that best fits your situation. You can also learn more by checking the hyperlinks and watching the embedded videos. Cooling issues with Samsung refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148202996) to help our team pull up your information when you message us. Have a great day, -Ernest-

Aug 30, 2023
slXdt
5 out of 5 stars review

Cool & Beautiful

[This review was collected as part of a promotion.] Received the Bespoke side-by-side in white glass two weeks ago. (I used to have a french-door with bottom freezer, but found the freezer rather inconvenient because the compartment became a cave where food items would be buried for years.) Side-by-side allows food items to be placed and seen and located easily. As for this 28 cu. ft. model, there is plenty of space. The Beverage Center is a nice touch - the pitcher is useful when large quantity of cold water is needed and the water dispenser nozzle does not drip or splash after each use. Nice - no need to wipe or clean any leaks. Since the model I've chosen is white glass, there is no fingerprints or oily residue to clean. Both doors have five bins each - totaling 10 bins, which can hold quite a lot of products. So far I am happy with this side-by-side model. I wish the ice tray would have cover, which would help to prevent ice from absorbing unpleasant food odors (although I haven't noticed any odor transfer so far). The exterior of the unit seems clean and modern and beautiful. All shelves are made of glass except for the adjustable one at the refrigerator section, which is cheaply mixed with plastic that may not last. The plastic shelf over the ice tray seems more sturdy, though. I am happy with my purchase so far. This side-by-side model, of course, is the cheapest unit I could afford. I was happy Samsung offered some discounts, including honoring a price reduction after my order was placed.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
Aug 8, 2023
jt2023
5 out of 5 stars review

Great refrigerator with exceptional features!

[This review was collected as part of a promotion.] We've had the Bespoke side-by-side refrigerator for about one month and have been pleasantly surprised and pleased with the looks, features, and performance. It is very sleek (due to no handles), the beverage center is VERY useful and appreciated by family members, and the dual ice drawers are also a welcome feature for family gatherings. The refrigerator is VERY quiet. The shelves and drawers are much deeper than our previous model. So far, we've only used the Samsung app to set the cooling temps but we're looking forward to using the other features. This purchase has exceeded our expectations and we recommend it for anyone looking for a modern refrigerator with ultra modern features.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224