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Customer reviews for Member's Mark Kids' Explorer Sofa for
Member's Mark Kids' Explorer Sofa
4.6 out of 5 stars
stars
2,571 ratings1,110 reviews
  1. 5 stars82% (2,105)
  2. 4 stars6% (158)
  3. 3 stars3% (88)
  4. 2 stars3% (73)
  5. 1 star6% (147)

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Showing 1-10 of 1,110 reviews
Dec 31, 2023
Reviewer name: Carisa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Family favorite

We loved the one we got last year so much, that we got the kids another one for Christmas. We have a 7, 5, 3, and 1 year old and these couches get played with daily! Such a good price for the quality of these! They’re both firm and comfy. We enjoy them.

Helpful?7EBJOBR5MA4L13613862421
Jan 5, 2023
Reviewer name: Angela
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Christmas Hit

This will be the gift that keeps giving for years to come! I have a 10, 8 and 15mo grandsons. I actually gifted this to the baby but all three boys love it. It’s large enough for my daughter and all three boys to lounge on, so if you’re limited on space you might want to weigh that in when choosing this product! It’s very comfortable! The baby loves climbing, napping and playing on it. The older boys build forts and like to lounge and read books, play video games and watch movies. It’s been a great buy! I would definitely buy it again! I bought it on sale and the only color left was yellow, which I thought was way too bright and did not match my daughters colors at all, so I hesitated on ordering it. Once it came it and we got it unpackaged, the color was more of a muted yellow, not the bright gold in the pictures online. I’m so happy that I decided to purchase despite the color!

Helpful?7EBJOBR5MA4L13613862421
Jan 19, 2022
Reviewer name: Ashleyat87
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome foam couches

My 3 boys love these couches! Endless fun and definitely great for cold or rainy days when we’re stuck inside. The emerald color is definitely darker in person than the bright teal color in the photos. I actually like the color in person much better.

Helpful?7EBJOBR5MA4L13613862421
Jan 9, 2022
Reviewer name: Pam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Kids Sofa

Bought 2 packs of these, one from the store & one from online. The online one puffed right up! The one from the store took about 24 hours to puff up but they're the absolute best. My kids love them & have so much fun on them. My daughter had her cousin sleep over & they used them to build bed forts to sleep on. Perfect for ages 8 months to 8 years & im sure even older!

Helpful?7EBJOBR5MA4L13613862421
Nov 24, 2022
Reviewer name: Sam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Favorite toy

Bought as a gift for a friends kid, because my sons LOVE theirs. my friends kid loves hers too, spends all day making forts and obstacle courses. Same with my boys. After a year and a half, there is a little wear on the seam where the tag attached, but otherwise holding up good, and for how destructive my guys are, that's pretty good.

Helpful?7EBJOBR5MA4L13613862421
Aug 17, 2021
Reviewer name: Katie M
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Don't wait! Great product for kids of any age!

The product itself is just as good as a Nugget couch! If you are on the fence about it, highly recommend getting it. I have four kids who range in age from 3-9. I ordered two of these and all four are OBSESSED. I was hesitant my older kids would like it, but they have continuously built forts and played on it, too. The item arrived later than originally scheduled, but was packaged nicely and vaccum sealed. The box is a little heavy if you are carrying upstairs but manageable for one person. Once you cut the plastic, the couch immediately begins expanding. My kids were jumping on it within 10 minutes- which the instructions say helps with the foam filling in any wrinkles it may have, faster. Another video I saw before purchasing was skeptical about the triangles fully expanding but I assure you- they will! Great product. One year warranty came with it.

Helpful?7EBJOBR5MA4L13613862421
Apr 15, 2023
Reviewer name: Joey
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Minor problem but love it for the price.

We purchased 2 of these. In both cases one of the triangles, which was rolled in the center of the box have not fully expanded in over a month now. It’s just a corner on each but still a minor annoyance. As these are a hundred dollars cheaper than the Nugget brand it’s a small price to pay I suppose. Our son loves climbing on these and except for this small detail we love them.

Helpful?7EBJOBR5MA4L13613862421
Sep 14, 2021
Reviewer name: Mimi
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Zipper broke after only a few weeks

I was so excited to get this for my grandchildren. Great option for indoor activity and creativity! Very sad on my first visit to see the largest cushion put aside with a broken zipper!! :( I am going in today to see what can be done. I think they claim repair or replace. I’ll let you know. They do love the other cushions!!!

Helpful?7EBJOBR5MA4L13613862421
Oct 7, 2022
Reviewer name: LRB
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Never fully expanded

The foam never full expanded on several of the pieces, despite doing exactly as the paperwork in the box said. It was like it was vacuum sealed, rolled up, put in the box, and then stored somewhere that was not climate controlled. The ends almost looked melted together and just couldn’t expand. Other than that, this would have been awesome. It seemed to be made well and the cover appeared to be good quality. I requested a refund and am going to return to my local club. Customer service was efficient and helpful. Hopefully I won’t have trouble returning it to the club because we got rid of the original box, but there is no way it’s going to fit back in there anyway now. I mentioned this to the customer service representative and he said it wouldn’t be a problem.

Helpful?7EBJOBR5MA4L13613862421
reply from Member's Mark

We are sorry for your experience, LRB. Thank you for using the Member's Mark 100% Satisfaction Guarantee.

Feb 8, 2024
Reviewer name: Rodney
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bad experience, ghosted by Sam’s.

Somehow after ordering, the color of the item I ordered changed. So an hour after ordering, I contacted a Sam’s (overseas) associate, and they said the order has shipped and the color can’t be changed. However, 6 days later, I received a notification the item had just been shipped. I’ve been asked about my experience 3 times, and this is the third time I’ve answered that it was not good, Nobody has ever tried to respond with a “we’re sorry, or anything. I will never order anything online from them again. Also, my membership expires in the next couple weeks, and I likely will not renew it.

Helpful?7EBJOBR5MA4L13613862421
reply from Member's Mark Team

We are sorry to learn about this experience, Rodney, and would like a chance to make it right for you. Please contact Member Support at (888) 301-0332.