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Customer reviews for JBL Live Flex Wireless Bluetooth Earbuds for
JBL Live Flex Wireless Bluetooth Earbuds

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Showing 1-10 of 140 reviews
May 29, 2025
Michael A
5 out of 5 stars review

Verified Purchase

Kinda big?

The quality is great, great sound, long use time. The part that you insert in ear is kinda big for Women, my wife 5'6" can't get them in her ear deep enough to keep them from falling out.

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May 9, 2025
Guy
4 out of 5 stars review

Verified Purchase

Quality Sound, Fit Could Be Better

These earbuds deliver good sound quality and feature effective though not perfect noise cancellation technology. While the audio performance is solid, I find two notable drawbacks: the earbuds run slightly large for comfortable wear, and the battery life is limited to approximately 5 hours per charge. Despite these limitations, they offer good overall value with strong audio performance.

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May 7, 2025
Jay
4 out of 5 stars review

Verified Purchase

Might not work for some people but they're great

If air pods work for you in terms of fit, these are perfect. They unfortunately don't fit in my ears well without some pain, so that's a bit of a sad thing. HOWEVER! Sound is fantastic, and the mic is great on phone calls as well. The noise cancelling isn't the best but once you get used to it, they're great. I love the app you can use with them, definitely a plus.

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Aug 3, 2024
Chong Go
3 out of 5 stars review

Verified Purchase

Great headset for calls but not music

Great for mobile phone calls and videoconference meetings… very clear and loud both ways. But music lack bass even with the use of JBL Headphones app and set for “Bass” and adjusted for bass using the app equalizer.

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reply from JBL Support

We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Live Flex TWS didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If the lacking of bass only happens on a certain album, you may want to adjust the EQ to boost the bass a little bit while listening to that album. But if it only happens when you are using a specific streaming service or app, you might want to check with the service or app to improve the sonic quality. However, if it appears to be completely random, try boosting the low-frequency settings in the EQ to find a happy medium so that a typical recording sounds more full, but recordings with extreme bass are not excessive. Please try to turn your equalizer Off. Also, please try to connect your JBL Live Flex TWS to a different determine if the issue is from the source device. If the issue persists, please do a factory reset by removing both earbuds from the charging case, tap both earbuds twice, then, tap-hold for 5 seconds. If none of these steps fix the issue, it is possible that the earbuds, by design, may not be able to provide enough bass to your liking. You may want to go with something like an in-ear which will typically provide more bass. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline.

May 12, 2025
Diz
2 out of 5 stars review

Verified Purchase

Big kept falling off

The edges of the earbuds kept starching my ears, quite painful. Also we're quite bid and coul not fit well. I returned them.

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Jun 19, 2025
MF
2 out of 5 stars review

Verified Purchase

Certainly not like a Apple AirPod

The functionality of this product is not the same. I prefer the Apple AirPod much better. Apple is much simpler to use.

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Jun 12, 2025
Slade G
1 out of 5 stars review

Verified Purchase

JBL Live Flex Great Idea, Poor Execution

On paper, the JBL Live Flex Wireless Bluetooth Earbuds seem like a solid offering—wireless, compact, and advertised with adaptive noise cancelling. But after real world use, the experience falls flat. The concept is promising, but the execution misses the mark. The biggest letdown? The fit. These earbuds don't seal well at all, which means they let in a ton of outside noise. Without a proper seal, not only is passive noise isolation ineffective, but the active noise cancelling becomes basically useless. In fact, on a recent commercial flight, I had to crank the volume to max and even then, I could barely hear podcasts or music over the engine hum. Speaking of volume, these buds just don't get loud enough, which makes them borderline unusable in noisy environments. For travelers or commuters, that's a dealbreaker. Overall, a disappointing product that feels more style than substance. Save your money.

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May 29, 2025
Ar
1 out of 5 stars review

Verified Purchase

Ineffective noise cancellation.

Noise canceling has no effect As simple earbuds they work, but bought with noise cancellation feature. Actually increased noise with active in some loud situations.

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Mar 19, 2025
David
1 out of 5 stars review

Verified Purchase

Job live wireless earbuds

That don't get loud enough

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Jan 6, 2025
Phyl
1 out of 5 stars review

Verified Purchase

Not so great

These ear buds do not stay in my ears. The sound quality is good, however, if you move around too much they fall out and you have to retrace your steps to find them. I returned them.

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reply from JBL Support

Thank you for your feedback on our JBL Live Flex. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.