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Customer reviews for Backyard Discovery Norwood Cedar Gazebo with PowerPort, Choose Size for
Backyard Discovery Norwood Cedar Gazebo with PowerPort, Choose Size
4.8 out of 5 stars
stars491 ratings491 reviews
  1. 5 stars89% (437)
  2. 4 stars8% (38)
  3. 3 stars2% (11)
  4. 2 stars1% (3)
  5. 1 star0% (2)

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Showing 81-90 of 491 reviews
Sep 29, 2024
Burnham
4 out of 5 stars review

Great Product, No Warranty

The gazebo assembly went really well, and it looks great adjacent to the house. I did not appreciate getting an email the day I received it saying that to maintain my warranty, I would have to perform labor on the gazebo that would far exceed the cost. Better to just tell customers there is no warranty, as that would have been more truthful.

Review from backyarddiscovery.com
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Jun 1, 2022
gene1000
5 out of 5 stars review

Love the Final Product

I have zero complaints, love the final product. No missing pieces, and instructions were easy to follow. You do have to be somewhat handy to put it all together, and if you dont square it up the roof panels will not go on right. That was the only thing with the set up i would warn people about. And it 100% is not a one person job.

Review from backyarddiscovery.com
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Apr 20, 2021
Anonymous
5 out of 5 stars review

Great Gazebo Kit

I bought this kit a few weeks ago, I must say that it is the best kit I have ever used! All parts were there and easily identified The directions were very clear and the app on the phone was also useful at times for clarity I built it in less time then estimated and impressed with the quality.

Review from backyarddiscovery.com
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Oct 24, 2024
gazebo10242024
5 out of 5 stars review

Heavy duty, quality parts, fast shipping

I went with Backyard Discovery because it looked the most heavy duty and durable compared to other brands. And I was right. I live in a windy area, and I can tell this gazebo will withstand the elements. Definitely recommend having at least 3 (maybe 4) people when installing the roff panels. Almost everything else can be done with 1-2 people. Took us a couple days to fully install and mount to a concrete pad.

Review from backyarddiscovery.com
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Nov 5, 2023
Skip509
5 out of 5 stars review

Great addition to our back deck!

[This review was collected as part of a promotion.] We bought this early last summer. Excellent customer service. Very quick delivery. Assembly instructions made for a quick and easy job for my brother and I. Within two days we were relaxing under the gazebo.

Review from backyarddiscovery.com
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Nov 16, 2023
Anonymous
5 out of 5 stars review

Beautiful and easy assemble

[This review was collected as part of a promotion.] I Highly recommend Backyard Discovery gazebos. Instructions were easy to follow and easy to assemble. I was able to assemble 90% solo. Only when the two halves were put together and the roof attached did I need assistance. Gazebo looks GREAT!

Review from backyarddiscovery.com
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Nov 28, 2023
EllisEmgee
5 out of 5 stars review

thrilled with our 12'x16' Norwood Gazebo

[This review was collected as part of a promotion.] Our big project this summer was to add a swim spa to our back patio. As we live on a heavily wooded lot, we decided to purchase a gazebo to erect over the pool in order to afford it some protection from falling branches, leaves, etc. After much research, we chose Backyard Discovery's 12'x16" Norwood. We settled on this company due to their consistently positive reviews, high quality & attractive designs. Our gazebo was delievered quickly & complete. Instructions were straightforward & easy to understand, with everything clearly labeled. This may sound like a small detail, but on a large project like this it makes a big difference: Drilled holes were where they were supposed to be & bolts aligned as projected, making assembly as stress-free as possible. Our gazebo is now a beautiful, functional addition to our backyard. We have been delighted with every aspect of our purchase. From choice, to deivery, assembly to contributing to the aesthetic of our home, we couldn't possibly be more happy with our Backyard Discovery gazebo.

Review from backyarddiscovery.com
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Oct 10, 2024
Buttercup the Thinker
4 out of 5 stars review

Finished product so worth it!

Bought this kit to replace an old metal frame rusted out pergola, was love at first sight when I saw timber frame inspired pictures. Build it slowly with help from my two sons, so proud to say I build the roof grid all by myself, a 66 year old lady. I also stained it with Cabot's Heartwood sealer which is the most beautiful color. We were so worried about getting the roof up there in the limited space but it just went up perfectly on the first attempts. Then I took it the rest of the way to perfect- added rain gutters, sun curtains, ceiling fan, Alexa and over 500 fairy lights and Edison bulbs. Could not be happier with the finished product, it was been a really great summer project. Thank you, Backyard Discovery!

Review from backyarddiscovery.com
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Nov 30, 2023
Mayt77
5 out of 5 stars review

Nice little gazebo!

[This review was collected as part of a promotion.] I put this together over the summer with the help of my neighbors. I worked on it an hour or two at a time and it took me about a week. I was missing one piece and backyard discovery sent it out to me right away. I also built a small deck to put it on. I'm very happy with the finished product. Everyone that comes over loves it!

Review from backyarddiscovery.com
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Apr 19, 2023
Mike
3 out of 5 stars review

Blue plastic film on roof

We love the gazebo and had it installed by Sam’s. We didn’t know it at the time but the roofing metal had a blue film to protect it from getting scratched during shipment. The installer either didn’t know or just didn’t bother to take it off. Now it is coming off on its own and it looks terrible. I would give this product a 5 if it wasn’t for this issue with the plastic film. It is to get it the removed now.

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reply from BYDSales

Give Backyard Discovery Customer Advocate Team a call as they can assist you with that. 800-856-4445 8a-6pCT seven days a week.