When my K-mini plus was not working properly, a representative walked me through the troubleshooting steps. When all that was recommended did not work, she guided me with setting up a replacement. Thank you for your great service and for replacing my coffee maker so easily and in a timely manner.

Don't buy this is you usually want a 6oz. cup. Simply DOES NOT WORK! Just sits there mocking you while you wait. You have to put at least 8oz for the water to pour. Even with that it's take a FULL minute to start pouring. Looks nice, takes up minimal space but definitely huge design flaws.

Not as easy to use as my old multi cup Keurig Doesn’t tell me when it’s done heating After inserting k cup lid seems hard to go down and connect Seems like I have to hit silver button a few times to get coffee to come out Maybe need clearer directions

I received the K-Mini Plus as a gift, and unfortunately there was an issue with it after some use. The response to my request for a warranty replacement was outstanding. The process was extremely easy, and a new unit was delivered to me in less than 48 hours. Very happy overall.

We've used a classic Keurig in our RV for years and remove it when we store the RV for an extended periods of time. Unfortunately, we usually forgot to return the Keurig to the RV for the first couple of trips the next spring - - won't happen now, I got a stand-by that stays in the coach (with no water reservoir to worry about). Got my cake & eating it too!

I replaced a larger model with this one and am satisfied so far. I live alone and usually only have one cup of coffee a day, so it serves my needs just fine. I took one star off because it is a bit noisy. That said, all my prior models with bells and whistles always had something go wrong 2-3 years in so I’m hoping this plain, simpler model will be an improvement. And, it’s a pretty color and takes up less room on my counter.

This is my first K mini plus coffee brewer. As expected, it does brew a “hot” cup of coffee. This is very convenient. Somethings to be aware of… The machine is very noisy when you 1st turn it on...a loud “grinding” noise. Once the noise subsides and you begin the brew cycle, it takes about a minute for the water to heat and begin brewing. The original mini plus I purchased was so loud that I returned it for a replacement. The replacement is still loud but not as loud as the 1st one. If not for the convenience of brewing one cup, I would return the second brewer.

The coffee maker arrived in pristine condition and powered up, but did not brew coffee. I have another Keurig so I do know how these things work. It's a shame because it was a gift for my father. I processed an online return to be taken to the store and upon scanning the code at Walmart, it returned the result that I had already returned this item. Thanks to the wonderful people at Middlesboro Walmart, I was able to get my money back. I am now going to try and find a replacement Keurig at Amazon instead. Maybe have better luck.

I recently purchase my coffee maker for XMAS and was having a little problem with the operation and contacted the company directly. They was very helpful, kind and patient and understood my issue. They immediately replaced my item and now I am extremely happy to wake up to coffee brewing each morning.

My coffee was coming out cold My coffee cup was not getting a full cup My coffee maker was a gift I had no receipt and worried they would give me a hard time to my surprise they were super helpful and replace my Keurig machine without any grief Thank you so much