We're sorry you didn't like the size of your Charmin Ultra Strong Rolls. We upgraded our products with a thicker texture to clean more mess so you use less, and we have strict controls in place to ensure they meet the standard requirements. Your feedback means a lot to us, and we're sharing this with the team. We want to learn more from you to see how we can improve our products and assist with this purchase. Call us Monday - Friday between 9 a.m. and 6 p.m. EST at (800) 777-1410 to discuss your experience further.