We understand your frustration and are so beary sorry your recent purchase of Ultra Strong Rolls didn't meet the irresistible quality you deserve, Donna. We try to prevent unpleasant experiences like this with thorough inspections during manufacturing, and we'd like to gather some details from you to share with the team and help with your purchase. When you have time, call us at 1-800-777-1410, M - F, 9 a.m. to 6 p.m. EST to discuss your experience further.

Thank you for taking the time to share your recent Charmin Ultra Strong experience with us, and we're sorry for any disappointment with the amount of lint. We're here to help and would like to share that the softness of toilet tissue is directly related to the amount of lint. The softer the paper, the more lint there may be, however, an excess of lint can build up on the manufacturing line as well. We regularly shut down our manufacturing lines to remove excess lint that could drop onto products, so that they should reach you in the best possible condition. Your satisfaction means a lot to us, so we'd like to learn more and help you best. Please give us a call at (800) 777-8337.