Thanks for trying the Ultra Strong Rolls, Mayra. We're sorry they didn't meet your expectations, and we try to ensure each roll is in perfect condition when you get them so you have an irresistible experience that best helps you enjoy the go. We appreciate your loyalty and would like to learn more from you to see how we can help with this purchase. To discuss this further, call us at 1-800-777-1410, M - F, 9 AM to 6 PM EST.

We're sorry you are having this experience every time, RG. Please contact Sam's Club directly at 1-888-746-7726 for further information.

We understand your frustration and are sorry your product isn't at the irresistible strong quality you know us for. We perform thorough tests to ensure your tp is in good condition, and we're so beary sorry this wasn't the case. Hearing from loyal consumers like you means a lot to us, and we'd like to discuss your experience further so we can fix this. Call us at 1-800-777-1410, M - F, 9 a.m. to 6 p.m. EST, and we'll gladly assist you.

We're beary sorry your recent purchase was unpleasant, and we appreciate you sharing how you feel. We're continuously working to deliver superior quality to our consumers at a reasonable price while seeing an increase in commodity costs ourselves, and we upgraded your rolls so you can enjoy the go more conveniently. Your loyalty and satisfaction are most important to us, and we want a chance to learn more from you to see how we can improve this and help with your purchase. To discuss your experience further, call us at 1-800-777-1410, M - F, 9 a.m. to 6 p.m. EST.