Yes, we do include measurements so members can easily visualize the size, thank you for your feedback. And, it should soften over time, but remain durable! - The Abbyson Team

Hi Ray - We pride ourselves on quality home furnishings and stand by our products. We absolutely want to make sure you are able to get the arm attached so please contact us at samsclub@abbysonliving.com so we can assist. This sofa does have more firm seating since furniture does tend to soften over time, yet this will remain durable.

The seating is firm, but it will soften with use. What you will find is that the seating will retain its supportive structure over time. Please contact our Customer Experience Team to further assist with any issues at samsclub@abbysonliving.com - The Abbyson Team

Thank you for your review. - The Abbyson Team

Great to hear. The good new is that the Hamilton will tend to soften just a little bit, over time. - The Abbyson Team

Bubba, thank you for your feedback on the Hamilton Reversible Storage Sectional. We’re glad you find it nice, though we're sorry to hear it turned out smaller than expected. We appreciate your insight and hope it still serves your needs well. If you have any further concerns, please feel free to reach out to our customer service team. - The Abbyson Team

Thank you for sharing, it is a great item, appreciate the feedback.

Thank you for your review! Enjoy your new sectional. - The Abbyson Team

Hi Ada, we're thrilled to hear that you love the Hamilton Reversible Storage Sectional with Pullout Bed and find the storage a great bonus for smaller spaces. It's wonderful to know it fits perfectly in your area and meets your needs. Enjoy the comfort and functionality of your new furniture! - The Abbyson Team

We're so glad you're happy with your new sectional and hope you consider Abbyson Living again in the future.